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Workplace Corporate Receptionist

Mitie -
Edinburgh

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Job details

Permanent | Full-time
£14.12 an hour

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Job Description: Workplace Corporate Receptionist

We are looking for a professional and customer-focused Workplace Coordinator to support the day-to-day delivery of Workplace services in a busy corporate environment. This role is well suited to someone who enjoys creating a positive workplace experience, coordinating operational activities, and building strong working relationships with colleagues, clients, and visitors.

Role Details

Salary: £14.12 per hour
Hours: 30 hours per week, Monday to Friday
Location: Corporate Workplace environment

Key Responsibilities

Provide a welcoming and professional first point of contact for visitors and workplace-related enquiries.
Coordinate mailroom, courier, stationery, and archiving services to ensure smooth business operations.
Support meeting room setup, workplace bookings, and day-to-day workplace logistics.
Help maintain high workplace standards across shared spaces, desks, and collaboration areas.
Log and coordinate facilities-related issues, ensuring requests are directed and followed up appropriately.
Manage workplace resources such as lockers and provide inductions and wayfinding support for colleagues.
Assist with event coordination, small workplace projects, and general floor-level operational support.
Prepare service updates, operational reports, and other management information as required.
Support health, safety, information security, and compliance with workplace procedures.
Work closely with internal teams and stakeholders to deliver a consistent and high-quality workplace experience.

What We're Looking For

We are looking for someone with experience in customer service, workplace coordination, facilities support, or a similar operational role. You should have strong communication and organisational skills, a proactive approach to problem-solving, and the confidence to work both independently and as part of a team. Experience using Microsoft Office and supporting workplace technology would be beneficial.

This job description provides an overview of the role and its responsibilities. Duties may evolve over time to reflect operational priorities and business needs.

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