Reception team leader Work, Jobs in Gogar, Edh (with Salaries)

Reception Team Leader
Williams Lea —Edinburgh
- £29,000 - £32,000 a year
- Full-time
- Front desk
- In-person
- Referral programme
7d
Team Member Reception
Beds & Bars —Edinburgh
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
14d
Team Member
Hollywoodbowlgroup —Dunfermline
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
Student Experience Team Member
Unite Students —Edinburgh
- £27,300 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Hotel Duty Manager
The Tontine Hotel —Peebles
- £29,000 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
6d
Perth Clinic - Admin Team Lead
Spire Healthcare —Edinburgh
- Full-time
- Management
- Customer service
- IT
- Annual leave
Porter
Chartwells —Edinburgh
- £12.71 an hour
- Part-time
- Customer service
- Restaurant
Workplace Concierge
Mitie —Edinburgh
- £13.45 an hour
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
Environmental Operative
ABM UK —Edinburgh
- £13.45 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Reception/Bar Host
Point A Hotels —Edinburgh
- £13.18 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
Quick apply
8d
Sales and Retention Manager - New Club Opening
Everlast Gyms —Livingston
- Weekend availability
- Communication skills
- Employee discount
- Gym membership
Quick apply
Front of House Assistant
Bannatyne —Falkirk
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Food & Beverage Duty Manager
House of Gods Hotel —Edinburgh
- Full-time
- Hotel
Quick apply
8d

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Reception Team Leader

Williams Lea -
Edinburgh

Apply Now

Job details

Full-time
£29,000 - £32,000 a year
7 days ago

Benefits

Private dental insurance
Tech scheme
Discounted gym membership
Private medical insurance
Referral programme

Qualifications

Front desk

Full job description

Receptionist Team Leader

Salary: £29,000 to £32,000 per annum depending on experience, plus company benefits

Location: Edinburgh, EH3 8EJ (with the possibility of covering the Perth and Glasgow offices when needed)

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, rotational shifts between the business hours of 8am and 5:30pm with 1 hours unpaid lunch break

Work model: Fully onsite

Williams Lea seeks a Receptionist Team Leader to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

As Reception Team Leader, you’ll be responsible for overseeing the daily operations of our corporate reception service – a critical part of the client and colleague experience. You’ll lead a team of 3 receptionists, setting high standards, implementing best practices, and ensuring seamless, five-star service at every touchpoint.

This is an opportunity for an experienced front-of-house professional who thrives in a corporate environment and knows how to lead from the front with professionalism, polish, and presence.

Key responsibilities

Provide confident day-to-day leadership to the reception team, ensuring professional, courteous, and efficient service at all times.
Take ownership of the reception service line — developing procedures, setting standards, and ensuring consistency across the board. Improving client care and help to maintain relationships with key clients, promoting loyalty and long term engagement.
Act as the main point of contact for VIP guests, clients, and senior stakeholders, handling all queries with discretion and efficiency.
Have ownership of the management and execution of onsite office events, with the aim to create synergy with the Marketing team.
To provide cover for Perth and Glasgow offices, and if required, take the lead in providing absence cover in the Perth and Glasgow offices, working in Partnership with the other onsite team leaders.
Foster a culture of excellence, accountability, and continuous improvement within the team.
Collaborate with facilities, security, and other business support teams to ensure the smooth running of all front of house operations.
Monitor team performance, manage rotas and cover, and support training and development.
Ensure all First Impression services, at each office, are achieving the baseline standard of service and seeking out opportunities to improve the environmental sustainability of the service - routinely reviewing hospitality, suppliers and products.
Review technology/software used in the service area and benchmark to see if efficiencies can be made.

Personal attributes

Proven experience leading a corporate or professional services reception team — you’ve set standards, built teams, and delivered exceptional service.
Strong operational experience managing or owning a service line — you’re confident balancing people leadership with service delivery.
A natural communicator with presence and polish — someone who can build relationships at all levels, from clients to C-suite.
Professional, proactive, and solutions-focused — calm under pressure and always one step ahead.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays (pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

Apply Now

Refine Your Search

reception team leader jobs in gogar, edh

Reception Team Leader

Team Member Reception

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Student Experience Team Member

Hotel Duty Manager

Perth Clinic - Admin Team Lead

Porter

Workplace Concierge

Environmental Operative

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Sales and Retention Manager - New Club Opening

Front of House Assistant

Food & Beverage Duty Manager

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