Customer service Work, Jobs in Golspie, Hld (with Salaries)

Switchboard Receptionist
The Carnegie Club at Skibo Castle —Dornoch
- £28,080 a year
- Full-time
- Computer literacy
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Receptionist – PT Seasonal
Royal Golf Hotel —Dornoch
- £13.45 an hour
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Assistant - Online
Morrisons —Alness
- Annual leave
- Employee discount
Quick apply
10d
Barista/Waitress
pipers coffee house —Tain
- From £12.21 an hour
- Part-time
- Hospitality
- Customer service
- Basic maths
Quick apply
Payroll & HR Administrator
SUMITOMO ELECTRIC U.K. POWER CABLES LTD. —Nigg
- Overtime
- Organisational skills
- Communication skills
- Sick pay
Customer Service Assistant (Fixed Term-Seasonal)- Helmsdale, Highland
CJ Lang & Son Limited —Helmsdale
- Weekend availability
- Serving
- Employee discount
- Flexible schedule
Customer Assistant - Service
Morrisons —Alness
- Annual leave
- Employee discount
Quick apply
3d
Front of House Team Member
Dalmore Farm Shop & Restaurant —Alness
- From £12.75 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
3d
Customer Assistant - Service Station
Gleaner Ltd —Dingwall
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
7d
Customer Assistant - Market Street & Cafe
Morrisons —Alness
- Serving
- Café
- Annual leave
- Employee discount
Quick apply

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Switchboard Receptionist
The Carnegie Club at Skibo Castle —Dornoch
Acting as a central point of contact, you’ll manage calls, coordinate deliveries, monitor access, and support day-to-day operations across the business.
£28,080 a year
Quick apply

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Switchboard Receptionist

The Carnegie Club at Skibo Castle -
Dornoch

Quick apply

Job details

Permanent | Full-time
£28,080 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Employee discount
Sick pay

Qualifications

Customer service call handling
Guest relations
Inbound customer enquiry call handling
Computer literacy
Internal department liaison
Organisational skills
Front desk
Guest services telephone call handling
Cash handling
Communication skills

Full job description

Description

Our Front of House team is at the heart of the member and guest experience. Working across Switchboard and Club Concierge, this team ensures seamless communication, personalised service, and a warm, professional welcome at every stage of the guest journey.

As part of our Switch/Reception team, you’ll keep the Club running smoothly behind the scenes. Acting as a central point of contact, you’ll manage calls, coordinate deliveries, monitor access, and support day-to-day operations across the business. This is a structured, process-driven role that suits someone organised, reliable, and confident communicating with members, guests, staff and contractors. You’ll also gain valuable exposure to Front of House and the wider Club environment.

About The Role

As part of our Front of House Team you will be responsible for the following:

Manage all internal and external calls with professionalism, warmth, and efficiency
Act as a key first point of contact, creating a positive and lasting first impression
Coordinate and communicate requests clearly across departments, ensuring timely and accurate follow-up
Work collaboratively with Reservations and Host teams to deliver a seamless guest experience
Assist with guest enquiries, bookings, and administrative tasks as required
Provide flexible support across Front of House operations during peak periods and events
Handle deliveries, post, and package tracking with care and organisation
Maintain accurate records and support reporting requirements
Ensure adherence to financial procedures in managing petty cash and other financial transactions
Stay informed on club services, events, and opportunities to enhance the guest experience

About You

Skills & Experience

Previous experience in a high-end customer service or hospitality environment (4/5* preferred)
Strong communication skills (verbal and written)
Good computer literacy (including reservation systems where applicable)
Ability to work both independently and as part of a team

Personal Attributes

A natural warmth and confidence when communicating
A genuine passion for hospitality and creating memorable guest experiences
Strong organisational skills and attention to detail
The ability to remain calm, composed, and professional under pressure
Confidence in multitasking and prioritising in a fast-paced environment
A collaborative mindset and willingness to support across the wider FOH team

You don't need to meet every point listed above to be a great fit for the role. Instead, focus on showcasing your strongest skills, experience and personal qualities - we're interested in what makes you a great fit for the role and how you can contribute your unique strengths to our team.

What Sets This Role Apart

You are not just answering calls, you are shaping the guest experience from the very first interaction and will be part of a multi-skilled Front of House team. This role provides the opportunity to develop a broad hospitality skillset, with exposure to concierge, reservations, and guest services.

What We Offer You

Share of gratuities
33 days annual leave pro-rata
Auto enrolment pension scheme
Occupational sick pay
Family friendly support
Life cover
Access to wellness platform providing support on nutrition, exercise, health, finances, legal support and more
Access to staff benefit scheme which includes cycle to work and tech scheme, contribution towards eyecare and discounts on high street retailers
Local staff transport service
Meals on shift provided free of charge
Complimentary use of staff gym
Staff events
Long Service Awards

Don't forget to check out our Benefits section on the Homepage for more details!

About The Carnegie Club at Skibo Castle

Great teams are built on diversity, curiosity, and respect. If you’re excited by our mission and think you could make an impact, we’d love to hear from you - even if you don’t tick every box.

Quick apply

Refine Your Search

customer service jobs in golspie, hld

Switchboard Receptionist

Receptionist – PT Seasonal

Customer Assistant - Online

Barista/Waitress

Payroll & HR Administrator

Customer Service Assistant (Fixed Term-Seasonal)- Helmsdale, Highland

Customer Assistant - Service

Front of House Team Member

Customer Assistant - Service Station

Customer Assistant - Market Street & Cafe

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