Service desk Work, Jobs in Goole, Ery (with Salaries)

Service Desk Analyst
Genuit Group —Doncaster
- Full-time
- Customer service
- Windows
- Travel
6d
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
12d
Welcome Desk Officer
York College —Bishopthorpe
- £15,885 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Gym membership
7d
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Data Assistant
Maltby Learning Trust —Doncaster
- £23,221.48 - £23,590.01 a year
- Microsoft Excel
- Administrative experience
- Data entry
2h
1st Line IT Engineer
Wren —Barton-upon-Humber
- £26,500 - £28,000 a year
- Hybrid work
- Software troubleshooting
- Continuous improvement
- Communication skills
- Employee discount
- Gym membership
Quick apply
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Software troubleshooting
- Customer service
Quick apply
3h
Senior Service Desk Engineer (3rd Line / with Field)
HBP Group —Scunthorpe
- £40,000 - £45,000 a year
- Full-time
- Azure
- Travel
Quick apply
1d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Order Desk Executive
Day Lewis Pharmacy —Kingston upon Hull
- Full-time
- Sales
- Bachelor's degree
- Business
Trainee Dynamics 365 Business Central Service Desk Analyst
HBP Group —Scunthorpe
- £25,000 - £27,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
1d
Business Technical Services Analyst II
FIS Global —York
- Full-time
- PMP
- Master's degree
- C++
- Annual leave
- Employee discount
Dealership Host VOLVO YORK
Ray Chapman Motors —York
- £28,500 a year
- Full-time
- Customer service
- Microsoft Office
1d
IS Technical Support
Tate Europe —Kingston upon Hull
- Full-time
- Azure
- Customer service
- Windows
Quick apply
1d
Database Engineer (SQL / MySQL)
Giacom —Hessle
- £40,000 - £45,000 a year
- Azure
- SQL
- AWS
- Annual leave
Quick apply
IT Technician - Apprenticeship Opportunity
Rotherham Doncaster and South Humber NHS Foundation Trust —Doncaster
- £26,299.62 - £27,476.00 a year
- Full-time
- In-person
1d
UX Designer
Wren —Barton-upon-Humber
- Hybrid work
- Free parking
- Employee discount
Quick apply
IT Manager
Quickline Communications —Kingston upon Hull
- Full-time
- Azure
- IT
- In-person
- Free parking
- Annual leave
Quick apply
5h
Product Manager
Curb Mobility —York
- Full-time
- Windows
- Analysis skills
- Driving
Quick apply

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Service Desk Analyst

Genuit Group -
Doncaster

Apply Now

Job details

Full-time
6 days ago

Benefits

Company pension

Qualifications

Driving Licence
Customer service
Software deployment
Windows
Technical support
SharePoint
IT
Communication skills
Active Directory

Full job description

Closing Date for Application:

Tuesday 04/08/2026

At Genuit Group, we are focused on creating a more sustainable built environment. This means increasing resilience as buildings adapt to the challenges of climate change, while also reducing the impact the built environment has on the environment.

As a growing FTSE 250 business with global ambitions, Genuit offers the opportunity to work across multiple construction sectors within the Group and be part of shaping the future direction of the organisation.

We're looking for a Service Desk Analyst to join the Genuit Group Service Desk team, providing first-line technical support and helping colleagues stay productive through the effective resolution of IT issues and service requests.

As the primary point of contact for technical support, you'll play a key role in diagnosing and resolving hardware, software and application issues, ensuring service levels are maintained and users receive a high-quality support experience.

What You'll Be Doing

Act as the first point of contact for IT incidents, queries and service requests
Log, categorise and manage tickets accurately within service management systems
Diagnose and resolve technical issues, escalating where appropriate
Provide support and guidance on applications, hardware, systems and security best practices
Fulfil service requests within agreed service levels and timelines
Assist with problem management activities, identifying trends and contributing to long-term solutions
Configure, deploy and maintain desktop, laptop, mobile and printer devices
Support software installation, licensing, updates and troubleshooting
Contribute to knowledge articles, documentation and continuous service improvement initiatives

What We're Looking For

Experience in an IT Service Desk or technical support environment
Strong troubleshooting and problem-solving skills
Knowledge of Microsoft Windows desktop operating systems
Experience with Microsoft 365, SharePoint and Exchange/mailbox administration
Basic Active Directory knowledge, including user administration and permissions management
Understanding of hardware support, software deployment and device configuration
Familiarity with ITSM, ticketing and knowledge management systems
Strong communication and customer service skills
Ability to work independently and manage competing priorities

Additional requirements

Full UK driving licence and willingness to travel to Group sites as required
Location: Doncaster

Our Benefits

Entitled to 25 days holiday

Holiday purchase scheme

Life Assurance x3 of annual salary

Pension contribution matched up to 8%

Save as you earn Genuit Sharesave scheme

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.

Apply Now

Refine Your Search

service desk jobs in goole, ery

Service Desk Analyst

IT Service Desk Analyst

Welcome Desk Officer

1st Line Support Engineer

1st Line Support Engineer – Layer8

Data Assistant

1st Line IT Engineer

Senior Technical Support Advisor

Senior Service Desk Engineer (3rd Line / with Field)

IT Support Analyst -2nd Line

Order Desk Executive

Trainee Dynamics 365 Business Central Service Desk Analyst

Business Technical Services Analyst II

Dealership Host VOLVO YORK

IS Technical Support

Database Engineer (SQL / MySQL)

IT Technician - Apprenticeship Opportunity

UX Designer

IT Manager

Product Manager

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