ADMINISTRATION SUPERVISOR
SCP range 13 - 17 (£29,064-£31,022) Pay award pending
37 hours per week
CLOSING DATE FOR APPLICATIONS: Monday 24th August 2026
JOB DESCRIPTION
Responsible to:
Responsible Finance Officer/Deputy Town Clerk (RFO)
Job Purpose:
To provide Administration support to Redruth Town Council in general, and specifically the Town Clerk.
Scope:
To demonstrate commitment to all aspects of Safeguarding to ensure our staff, customers and visitors are safe and to discharge our duty in terms of corporate safeguarding of all.
To behave in a way that recognises the importance of organisational culture, values and accountability.
To act in a socially responsible way at all times, ensuring your behaviour, actions and decisions consider sustainability of resources, the Climate and the Environment.
To adhere to standards set to ensure health and safety at work, which includes following procedures correctly and participating in relevant health and safety training, in helping to create a safe and supportive organisation for all.
To undertake tasks as required to support the Council’s range of events and festivals as directed
Duties & Responsibilities:
1. Provide general administrative support to the Town Council, and to assist the Town Clerk with their diary, deal with any correspondence received, and draft letters for approval.
2. Assist in the preparation of agendas and papers for meetings of the Council and its committees.
3. Attend such meetings as required, take minutes, and prepare them for approval.
4. Assist in the provision of the central point of contact for the Town Council, ensuring professional and timely response to customer enquiries on the telephone, by email and via the website.
5. Work at the Welcome desk on a rota basis, to ensure all visitors to the Civic Centre are dealt with in a professional and polite manner.
6. Carry out all usual routine office duties, including the management and maintenance of office supplies; and dispatching promptly all such notices, letters and other documents as the due transaction of business of the Council shall require.
7. Accurately maintain appropriate manual and digital filing systems.
8. Ensure that all Data Protection, Health and Safety, and Risk Management procedures relevant to the Council are followed.
9. Manage the Council’s diary in relation to the use and booking of meeting rooms, and other hireable spaces.
10. Assist in the arrangements for all civic events and town festivities as organised by the Council, and any other functions that may be from time-to-time be organised.
11. Assist in the management of the Mayor’s calendar and in ensuring that responses to civic functions are sent on behalf of Councillors. To assist in the provision of hospitality, where appropriate, to ensure meetings are serviced to a high standard.
12. Assist in the provision of hospitality, where appropriate, to ensure meetings are serviced to a high standard.
13. To be responsible for Managing the IT systems and equipment including laptops, desktops, and accessories to ensure that they are running up to date systems and are fit for purpose
14. To be responsible for managing the office and mobile telephones held by staff members and monitor usage and value for money.
15. To be responsible for ordering stationery and office equipment within an agreed budget
16. Act in a polite, professional, and capable manner at all times, as would be expected as an employee of the Town Council.
17. Undertake any other duties required by the Council consistent with the level and scope of the post.
This Job description outlines the duties required of the post entitled Administrator to indicate the level of responsibility. It is not a comprehensive or exhaustive list and duties may be varied from time to time, which do not change the general character of the job or the level of responsibility.
Person Specification
Essential Attributes
Educational Qualifications
Minimum 5 GCSE’s (or Equivalent) including English and Maths
Skills and Knowledge
- Literate and numerate with good skills
- Proven track record in an administrative role and able to demonstrate administrative competency
- Strong ITC skills including Microsoft Office and other software programmes.
- Awareness of Data protection requirements
- Awareness of Health & Safety requirements
- Awareness of Risk management processes
- Exemplifies high standards of customer service across all communication channels including phone, face to face and electronically
- Proven track record of servicing committees or boards and preparing minutes.
- Ability to present information in a clear and concise manner
- Good team player and ability to communicate with Councillors, stakeholders and the general public
- Must understand and respect confidentiality and handling of sensitive information
- Confident speaking in meetings
- Able to prioritise and effective at time management
- Ability to forward plan and ensure that deadlines are met
- Able to work well unsupervised and on own initiative
- Track record in managing budgets
Desirable Attributes
- Understanding of Local Government practices and the role of Councillors
- Procedural and practical knowledge of Local Government administration
- Good understanding of Data Protection (GDPR)
Personal Attributes
- Must be available for evening meetings.
- Flexible in approach to work and meetings
- Good reasoning ability
- Ability to respond independently to unexpected situations
- Ability to multi-task
Pay: From £29,064.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- Sick pay
Experience:
- Supervising: 2 years (required)
- Administration: 5 years (required)
- Minute Taking: 2 years (required)
Work Location: In person
