Customer specialist Work, Jobs in Gosforth, Twr (with Salaries)

Customer Relations Specialist
iamproperty & iamsold —Newcastle upon Tyne
- £25,800 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
7d
Customer Service Expert
Teleperformance —Gateshead
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Retail Branch & Transfer Manager
WeBuyAnyCar —Newcastle upon Tyne
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
OLM Helpdesk Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Full-time
- IT
- Office experience
10d
Tesco Colleague - Stoddard St Express
Tesco UK —Newcastle upon Tyne
- £13.28 - £14.55 an hour
- Full-time
4d
Retail Customer Service
Entain —Newcastle upon Tyne
- £13 an hour
- Overtime
- Cash handling
17h
Sales Executive
WeBuyAnyCar —Cramlington
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Care Home Administrator
Barchester Healthcare —Birtley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- Sales
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
6d
Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Warehouse Operative
SIG Plc —Dunston
- Overtime
- Warehouse experience
- IT
- Communication skills
- Employee discount
- Life insurance
8h
Customer Delivery Hub, Driver Installer
John Lewis & Partners —Newcastle upon Tyne
- £29,500 - £41,100 a year
- Temporary
5d
Showroom Host - Toyota
Stoneacre —Newcastle upon Tyne
- £7,270 a year
- Full-time
- Administrative experience
- Driving
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Qualified Train Driver- Newcastle
XC Trains Limited —Newcastle upon Tyne
- £71,367 - £77,334 a year
- Driving
- Travel
Quick apply
10d
Head of Facilities Operations
Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management) —Whitley Bay
- £79,504 - £91,609 a year
- Full-time
Cleaner
TCFM —Gateshead
- £13.50 an hour
- Employee discount
Quick apply
12d
Account Development Manager - NHS Fleet Solutions
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Seaton Delaval
- £48,117 a year
- Full-time
4d
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Sales and Onboarding Specialist (Property)
iamproperty & iamsold —Gosforth
- £23,920 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Product Specialist (m/w/d)
Legrand Care —Cramlington
- Full-time
- Engineering
- English
- Communication skills
Quick apply

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customer specialist jobs near gosforth, twr

Customer Relations Specialist

iamproperty & iamsold -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,800 a year
7 days ago

Benefits

Annual leave
Private medical insurance

Qualifications

Communication skills

Full job description

We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality.

With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates.

We currently have over 750 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed!

From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 6,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.

What can we offer you?

We’re proud to offer a benefits package that supports our team in work and life. From enhanced flexibility and working from anywhere to your birthday off, an annual wellbeing allowance and our own discounts portal

Private Counselling with a weekly confidential helpline available
Simplyhealth private healthcare plan
£150 Wellbeing Allowance per year
Working elsewhere policy (4 weeks per year)
Buy and sell annual leave scheme (upto 3 days per year)

What will you be doing as a Customer Relations Specialist?

Handle inquiries, resolve issues and ensure that every customer has a positive experience with our company
Effectively resolve complaints and escalations ensuring full investigation and resolution within SLAs agreed
Collate documents and submissions for the Property Ombudsman, Head of Compliance and Accounts when necessary
Respond to enquiries received via webforms, online chat, telephone calls or emails
Acknowledge and investigate client feedback via social media, review sites and received direct
Provide feedback to colleagues or Line Managers as required, including trend analysis.
Assist with customer service projects, ad-hoc requests and activities as and when required
Ensure reports and files are updated, providing vital management information, and informing change

What are we looking for?

Previous experience in complaints handling and resolution is essential
Excellent written and verbal communication skills, with the ability to handle challenging conversations
Strong investigative and problem-solving skills with a customer-first approach
Ability to manage complex or sensitive cases through to fair resolution
Experience working collaboratively with teams such as Compliance, Legal and Accounts
Skilled at recognising trends in feedback and suggesting process improvements
Resilient, adaptable, and able to thrive in a fast-paced environment

Next steps

We would love to hear from you if you are interested in this opportunity! Once you have clicked apply and submitted your application, if successful, a member of the Recruitment team will be in touch to chat more!

We encourage people of all backgrounds, identities and abilities to apply. We are committed to creating an accessible and inclusive experience for all candidates —if you need any reasonable adjustments to support your application or interview process, just let us know how we can help!

Thank you for the initial interest in joining iamproperty and we wish you luck moving forward in your application process!

Quick apply

Refine Your Search

customer specialist jobs in gosforth, twr

Customer Relations Specialist

Customer Service Expert

Retail Branch & Transfer Manager

OLM Helpdesk Administrator

Tesco Colleague - Stoddard St Express

Retail Customer Service

Sales Executive

Care Home Administrator

Property Sales Consultant

Customer Liaison Officer

Warehouse Operative

Customer Delivery Hub, Driver Installer

Showroom Host - Toyota

Qualified Train Driver- Newcastle

Head of Facilities Operations

Cleaner

Account Development Manager - NHS Fleet Solutions

Technical Support Specialist

Sales and Onboarding Specialist (Property)

Product Specialist (m/w/d)

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