Front office manager Work, Jobs in Gosport, Ham (with Salaries)

Front Office Supervisor
Warner Leisure Hotels —Hayling West
- £28,594 a year
- Full-time
- Hospitality
- Hotel
- Guest services
6d
Assistant Manager
Five Guys UK —Portsmouth
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Cluster Head of Operations (Sinah Warren and Lakeside)
Warner Leisure Hotels —Hayling West
- £50,000 - £55,000 a year
- Full-time
- Management
- Hotel
Front Office Manager
Doubletree by Hilton Southampton —Southampton
- Full-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Assistant Front Office Manager
Doubletree by Hilton Southampton —Southampton
- Full-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
10d
Office Manager
Vintage Bentley —Petersfield
- £15 - £17 an hour
- Part-time
- Microsoft Outlook
- Microsoft Office
- Travel
- Free parking
Quick apply
Level 3 Business Administration Apprenticeship
Capita —Gosport
- £25,155 a year
- Full-time
- Microsoft Office
- SharePoint
4d
Operations Manager
The Winchester Hotel & Spa —Winchester
- £40,000 a year
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Night Manager
Valor Hospitality —Fareham
- £29,036.80 a year
- Night shift
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Administrator
Colten Care —Winchester
- £14.20 - £15.70 an hour
- Nursing home
- Customer service
- Microsoft Office
Hotel Manager
AccorHotel —Liphook
- Full-time
- Hospitality
- Hotel
- IT
- Free parking
- Annual leave
Quick apply
Admin Assistant
Education Jobs South —Southampton
- £14,698 - £14,895 a year
- Monday to Friday
- Microsoft Office
- IT
- Communication skills
Supervisor 29th May
JRK Restaurants —Southampton
- £13 an hour
- Full-time
- Management
- Travel
- Food service
- Annual leave
Quick apply
General Assistant
BaxterStorey UK —Southampton
- £13.45 an hour
- Full-time
- Hospitality
- Customer service
- Restaurant
- Employee discount
Quick apply
7d
Assistant Head Receptionist
The NICI Lymington —Lymington
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
GENERAL ASSISTANT
BaxterStorey —Southampton
- £13.45 an hour
- Hospitality
- Customer service
- Restaurant
- Employee discount
6d

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Front Office Supervisor

Warner Leisure Hotels -
Hayling West

Apply Now

Job details

Full-time
£28,594 a year
6 days ago

Qualifications

Hospitality
Cost control
Guest services
Communication skills
Time management

Full job description

Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you’re free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

As Front Office Supervisor, you’ll play a crucial role in bringing that magic to life.

Role Purpose:

The Front Office Supervisor is to act as the on shift operational leader, and ensures an exceptional arrival, stay, and departure experience for every guest, leading the reception team with warmth, confidence, and professionalism.

The role anticipates guest needs, resolves challenges calmly, and maintains smooth communication across departments. Through curiosity and continuous improvement, the Supervisor elevates service delivery, efficiency, and guest advocacy. Rooted in collaboration and commitment, this role nurtures a positive, guest‑focused culture where the team feels supported and empowered.

Responsibilities:

Operational Oversight

Act as the on-shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.

Guest Service & Experience

Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.

Team Support & Leadership

Provide on-shift support and guidance to teams across all departments.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.

Health, Safety & Compliance

Ensure adherence to H&S regulations, hygiene standards, and company policies.
Act as the person responsible for emergency procedures, fire safety, and first aid.
Complete incident reports and escalate as needed.

Financial & Commercial Awareness

Monitor upselling opportunities.
Ensure correct cash handling and billing processes.
Support cost control while protecting guest experience.

Communication & Reporting

Conduct thorough shift handovers to ensure smooth continuity.
Prepare shift reports on key events, feedback, and challenges.
Communicate urgent matters to senior leadership promptly.

Event & Function Support

Liaise with organisers and internal teams to ensure requirements are met.

Problem Solving & Crisis Management

Take decisive action during emergencies or unexpected issues.
Coordinate teams to minimise disruption and ensure guest safety

Behaviours, Skills & Experience

Front Office operations and hospitality service standards.
Guest experience principles and complaint resolution techniques.
Hotel systems (iStay, Maestro) and GDPR/PCI compliance.
Health & safety, fire safety, and compliance requirements.
Ability to lead and motivate guest-facing teams effectively during shift.
Strong communication, organisation, and time management skills and the ability to coordinate multiple departments simultaneously

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

front office manager jobs in gosport, ham

Front Office Supervisor

Assistant Manager

Cluster Head of Operations (Sinah Warren and Lakeside)

Front Office Manager

Assistant Front Office Manager

Office Manager

Level 3 Business Administration Apprenticeship

Operations Manager

Night Manager

Senior Administrator

Hotel Manager

Admin Assistant

Supervisor 29th May

General Assistant

Assistant Head Receptionist

GENERAL ASSISTANT

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