Lifestyles manager Work, Jobs in Gosport, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Holiday Home Sales Administrator
Away Resorts —Hayling West
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
- Life insurance
Quick apply
Liaison and Diversion Practitioner
Berkshire Healthcare NHS Foundation Trust —Newport
- £39,959 - £48,117 a year
- Weekend availability
- Travel
- Free parking
- Annual leave
8d
Business and Charter Administrator
LV Yachting Limited —Fareham
- £13 - £15 an hour
- Part-time
- Hybrid work
- Computer skills
- Communication skills
- Work from home
Quick apply
11d
Security Operations Manager
Mitie —Portsmouth
- Weekend availability
- Customer service
- Analysis skills
- Travel
- Employee discount
Commercial Assistant
Coombes Forestry Ltd —Upper Meon Valley
- £35,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
- Employee assistance programme
Quick apply
Deputy General Manager
Nuffield Health —Portsmouth
- Full-time
- Sales
- Customer service
- Employee discount
- Gym membership
4d
Office Manager/Senior Facilities Officer
BMT —Fareham
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
Quick apply
Supply Chain Principal
BAE Systems —Portsmouth
- £45,000 a year
- Management
11d
Shift Manager
Domino's —Gosport
- £13.25 - £13.75 an hour
- Weekend availability
- Supervising experience
- Leadership
- Communication skills
- Paid training
- Annual leave
Assistant Manager - 40 Hours - Sweaty Betty Portsmouth, Portsmouth, England
Wolverine Worldwide —Portsmouth
- Weekend availability
- Supervising experience
- Leadership
- Flexible schedule
- Referral programme
Events Manager
Connaught Care Limited —Bedhampton
- £17.25 an hour
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Over 55's Housing - Complex Manager
Clarion Housing Group —Southampton
- £25,179 - £32,203 a year
- Part-time
- Customer service
- Travel
- IT
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
3d
Wellbeing Lead
CornerstoneHealthcare —Curdridge
- £30,000 a year
- Overtime
- Nursing home
- Microsoft Office
- Hotel
- Referral programme
Hospitality Driver
Sodexo —Portsmouth
- £13.21 an hour
- Part-time
- Hospitality
- Customer service
- Military
- Free parking
- Employee assistance programme
Quick apply
23h
Support Associate
Kate Spade —Portsmouth
- £26,325 - £28,000 a year
- Part-time
- Sales
- English
- Communication skills
- Employee discount
2d
Sub-Contract Manager
Leonardo UK Ltd —Southampton
- £59,000 - £70,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
General Manager
Mytime Active —Southampton
- £40,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Referral programme
Park Services Manager
Away Resorts —Ventnor
- £32,000 a year
- Weekend availability
- Maintenance
- Team management
- Resort
- Employee discount
- Life insurance
Quick apply
5d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

lifestyles manager jobs in gosport, ham

Resident Liaison Officer - Social Housing

Holiday Home Sales Administrator

Liaison and Diversion Practitioner

Business and Charter Administrator

Security Operations Manager

Commercial Assistant

Deputy General Manager

Office Manager/Senior Facilities Officer

Supply Chain Principal

Shift Manager

Assistant Manager - 40 Hours - Sweaty Betty Portsmouth, Portsmouth, England

Events Manager

Over 55's Housing - Complex Manager

Resident Liaison Officer - Social Housing

Wellbeing Lead

Hospitality Driver

Support Associate

Sub-Contract Manager

General Manager

Park Services Manager

I want to receive the latest job alerts for lifestyles manager in gosport, ham

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