It manager Work, Jobs in Gotham, Ntt (with Salaries)

IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Supervising experience
- IT
- Leadership
5d
Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Management
- Analysis skills
- Contracts
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
4d
IT Infrastructure Manager
Brush Group —Loughborough
- Hybrid work
- IT
- Employee assistance programme
- Life insurance
4d
IT Infrastructure Associate Project Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Project management
- Agile
- IT
- Employee assistance programme
- Employee discount
Quick apply
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
IT Project Manager
East Midlands Railway —Derby
- £53,000 a year
- Hybrid work
- Software development
- Agile
- Employee discount
- Flexible schedule
5d
SENIOR LEAD (IT Systems Administration)
NEBOSH —Leicester
- £47,383.50 a year
- Full-time
- Hybrid work
- Azure
- SharePoint
- IT
- Annual leave
- Employee assistance programme
10d
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Property Repairs Helpdesk Supervisor – CAS-2
Nacro —Derby
- £31,982 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Service Delivery Manager
Mitel —Nottingham
- Full-time
- Management
- Sales
- Presentation skills
IT Change and Release Lead
Sciensus —Burton-On-Trent
- Azure
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Operations Manager
Computacenter —Derby
- Management
- English
- Microsoft Office
3d
Service Desk Operations Manager
Computacenter —Derby
- Customer service
- Microsoft Office
- Organisational skills
3d
IT Project Manager
Solidcor —Chesterfield
- Full-time
- Salesforce
- ERP systems
- Project management
Quick apply
14d
Service Management Lead - Police Staff
Nottinghamshire Police —Arnold
- £42,612 - £44,700 a year
- Full-time
- Annual leave
10d
Service Delivery Team Manager
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £49,387 - £56,515 a year
- Full-time
2d
Planning Technical Support Team Leader
North West Leicestershire District Council —Coalville
- £32,597 - £36,363 a year
- Full-time
- Supervising experience
- IT
- Leadership
10d
Service Quality Lead
Rolls-Royce —Derby
- Full-time
- Continuous improvement
- IT
- Annual leave
4d
Technical Lead - Device Management
Managed Services —Nottingham
- Full-time
- Analysis skills
- Mentoring
- Scripting
- Free parking
Quick apply

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IT Support Manager

Propel Holdings UK Limited
Nottingham

Apply Now

Job details

Permanent
5 days ago

Benefits

Company pension

Qualifications

Jira
Procurement
Information security
Supervising experience
IT support
IT
Leadership
Communication skills

Full job description

About Us:

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers.

Join us as we change the way employees, customers and shareholders succeed together.

The Role:

Managing and triaging IT support tickets in JIRA, ensuring SLAs are met and users are kept in the loop including identifying recurring issues, improving SLAs, and reducing repeat incidents through better processes or tooling
Line managing one IT Support team member. Day-to-day oversight, 1:1s, and helping them develop
Procuring hardware and software assets, including vendor liaison and purchase approvals
Maintaining accurate asset records in SnipeIT, covering the full lifecycle from provisioning to decommission
Handling routine Salesforce admin tasks including; user management, password resets, permission assignments, and similar
Supporting onboarding and offboarding processes for joiners, movers, and leavers
Maintaining IT documentation and keeping SOPs up to date
Assisting with access reviews and contributing to audit evidence collection where required
Escalating complex infrastructure, security incidents, or platform issues to the wider Technology/Security team as appropriate
Acting as the primary point of contact for IT support matters for the UK business, providing clear updates and setting expectations with stakeholders
Participating in incident response outside core hours on an exception basis where required
Producing basic support metrics (ticket volumes, SLA performance, common issue trends) for Technology leadership.

Desirable:

Proven experience in an IT support or operations role, ideally with some team lead or supervisory experience
Comfortable working a ticketing system — JIRA experience preferred
Familiarity with asset management tools and procurement processes
Basic Salesforce admin exposure (user management level, no dev required)
Organised, methodical, and good at juggling priorities without dropping the ball
Strong communicator
A good understanding of IT security fundamentals and a security-first mindset in day-to-day work
Comfortable operating within a compliance-heavy environment (ISO 27001, Cyber Essentials Plus, PCI DSS, and SOC 2). You'll be expected to support audit evidence collection and adhere to our policies
Awareness of data protection obligations under UK GDPR, particularly around handling personal data as part of support requests and asset management
Experience following change control processes and escalating appropriately

Benefits to Joining Propel

Competitive salary
Pension
25 days holidays, increasing by 1 day per year (up to 30)
Growth and opportunity – we pride ourselves on promoting from within
Incredible company culture
A culture that values innovation, collaboration and continuous improvement.

Our Culture:

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth.

Equality, Diversity & Inclusion:

Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences - this diversity is powerful.

Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.

Apply Now

Refine Your Search

it manager jobs in gotham, ntt

IT Support Manager

Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate

End User IT Support Manager

IT Infrastructure Manager

IT Infrastructure Associate Project Manager

Service Desk & Operations Manager

IT Project Manager

SENIOR LEAD (IT Systems Administration)

Service Desk Team Manager

Property Repairs Helpdesk Supervisor – CAS-2

Service Delivery Manager

IT Change and Release Lead

Operations Manager

Service Desk Operations Manager

IT Project Manager

Service Management Lead - Police Staff

Service Delivery Team Manager

Planning Technical Support Team Leader

Service Quality Lead

Technical Lead - Device Management

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