It Work, Jobs in Gourock, Sct (with Salaries)

Agile Business Analyst (IT)
CalMac Ferries Limited —Gourock
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Annual leave
8d
IT Project Manager
CalMac Ferries Limited —Gourock
- £70,000 a year
- Full-time
- Hybrid work
- PMP
- DevOps
- Agile
- Annual leave
7d
IT Analyst
The Oil and Pipeline Agency —Helensburgh
- Full-time
- Azure
- Windows
- Microsoft Office
- Work from home
8d
IT Support Technician
Chemring Energetics UK Ltd —Stevenston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
IT Operations & Cyber Analyst
AGS Airports —Glasgow
- Organisational skills
- IT
- Communication skills
- Free parking
- Employee assistance programme
2d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
IT Delivery Director
V.Group —Glasgow
- Computer Science
- Agile
- IT
3d
AV/IT Technician
University of Strathclyde —Glasgow
- £28,031 - £30,378 a year
- Full-time
- Analysis skills
- Communication skills
9d
Corporate IT Manager
Planet DDS —Glasgow
- Computer Science
- Bachelor's degree
- SharePoint
- Annual leave
- Referral programme
GP IT Facilitation Manager (Service Manager)
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Call to connect
- Hybrid work
- Project management
- Organisational skills
- IT
10d
Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Senior IT End User Computing Engineer
Circle Health Group —Glasgow
- Up to £50,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Travel
- Employee discount
- Life insurance
9d
IT Service Desk Analyst - 12 Month FTC
Ashurst LLP —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
Senior IT Technician
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Communication skills
14h
IT Programme Manager
V.Group —Glasgow
- Management
- Computer Science
- Analysis skills
3d
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
Finance Systems Analyst
Aggreko —Glasgow
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
6d

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Agile Business Analyst (IT)

CalMac Ferries Limited -
Gourock

Apply Now

Job details

Full-time
£70,000 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Jira
Azure
Computer Science
Kanban
Business analysis
Bachelor's degree
Confluence
Scrum
APIs
Agile
IT
AI
Business
Requirements gathering

Full job description

Salary

Circa £70k depending on skills and experience

Contractual hours

37.5

Basis

Full time

Package

Competitive salary •Very generous pension• Agile /Hybrid Working • Excellent training, development, and career progression • 37 days annual leave (pro-rata) • Staff travel pass for yourself, spouse/partner, and dependents

Date posted

10/06/2026

Job reference

REC000101530

Agile Business Analyst - REC000101530

Location: Hybrid, 3 days from home and 2 days from our beautiful Gourock office

Contract: Permanent, full time Monday – Friday
Salary: Circa £70k depending on skills and experience

We’re looking for an experienced Agile Business Analyst to join our IT Product & Services team at a time of significant change, investment and transformation across CalMac. With the award of the CHFS3 contract for the next 10 years, we are entering an exciting new chapter within our Technology Team.

The Agile Project Manager Role

This is a high impact role where you’ll help shape customer focused, operationally effective solutions by translating business needs into clear, actionable requirements. Working within Agile teams, you’ll collaborate with a wide range of internal and external stakeholders from technical teams to ferry communities, ensuring we deliver meaningful improvements to both customer and operational experiences and support us in the evolution of our digital platforms, contributing to the delivery of our AI strategy.

Some of the other key responsibilities will be:

Partnering with product, delivery, and technical teams to plan and prioritise business analysis activities

Gathering, analysing, and documenting business and technical requirements using a range of techniques

Translating complex needs into user stories, acceptance criteria, and process flows and acting as the bridge between stakeholders and delivery teams to ensure clarity and shared understanding

Supporting AI product discovery, identifying high-value use cases and helping shape the delivery roadmap

Designing intelligent, hybrid workflows that integrate AI and operational processes

Collaborating with UX/UI teams to ensure user needs are reflected in intuitive, customer-focused designs

Supporting backlog refinement, sprint planning, and Agile ceremonies.

Contributing to testing, including defining scenarios and supporting user acceptance testing

Managing evolving requirements and ensuring traceability to business objectives

About you

You’ll also need to have:

Bachelor’s degree in business, Computer Science, Information Systems, or a related field (or the equivalent in experience).

Proven experience as a Business Analyst, Software Architect or System Analyst from within digital or software delivery environments (client side/consultants or Technology provider)

Strong understanding and practical application of Agile methodologies (Scrum, Kanban) and DevOps practises working within cross-functional internal and external teams.

Advanced knowledge of user story creation and management tools (e.g., Jira, Confluence, Azure DevOps)

Strong skills in requirements elicitation, documentation, and process modelling, combined with an understanding of system integrations, APIs, and data flows.

Demonstrable ability to translate complex technical concepts into clear, actionable business language.

A proven track record of delivering complex digital or platform-based projects

Experience working on AI initiatives or data-driven products (highly desirable)

Background in booking, reservation, or transactional platforms (advantageous)

We’re looking for an excellent communicator with strong stakeholder management skills, who brings a customer-focused mindset and a passion for improving user experience. An individual with sharp analytical thinking and attention to detail, who will thrive in fast-paced, evolving environments and take a proactive, collaborative approach to managing multiple priorities effectively.

If this sounds like the right opportunity for you, then what are you waiting for? Apply today and one of the team will be in touch!

Why join CalMac?

This is an exciting time of positive change for CalMac! As one of Scotland’s biggest employers and being awarded a 10‑year CHFS3 contract, we have long‑term stability and investment to continue to deliver essential services to Scotland’s communities

With an excellent salary package, this is also an opportunity to join a business that is modernising, evolving and investing in its future and where you can make a visible, lasting impact in a role with real autonomy and authority.

Package

We offer a competitive salary, very generous pension as well as agile /Hybrid Working and 37 days annual leave (pro-rata) including bank and public holidays. You will also benefit from our staff travel pass for yourself, spouse/partner, and dependents and a great working environment.

So, what are you waiting for? Apply today!

We may close this vacancy to external applicants before the closing date should we receive the required quality and quantity of applications. No agencies please.

Apply Now

Refine Your Search

it jobs in gourock, sct

Agile Business Analyst (IT)

IT Project Manager

IT Analyst

IT Support Technician

IT Operations & Cyber Analyst

IT Support Technician

Desktop Support Technician

IT Delivery Director

AV/IT Technician

Corporate IT Manager

GP IT Facilitation Manager (Service Manager)

Service Desk Analyst

Senior IT End User Computing Engineer

IT Service Desk Analyst - 12 Month FTC

Senior IT Technician

IT Programme Manager

Service Desk Engineer - Glasgow

IT Support Apprentice

Finance Systems Analyst

Service Desk Administrator

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