Customer Experience Manager
Sainsbury's —Huntingdon
- From £32,700 a year
- Management
- Leadership
- Employee discount
Lodge Sales Manager
Cambridge Country Club —Cambourne
- £30,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
Quick apply
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Cost Administrator
Anglian Water Services Ltd —Peterborough
- From £27,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Work from home
12d
Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply
Resident Engagement Coordinator
Innovus —Bedford
- Up to £30,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
TRICARE Beneficiary Services Representative - Alconbury, UK
Leidos —Huntingdon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Amazon Client Account Manager (Amazon Experience Essential)
Unified Retail Services Ltd —Huntingdon
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- In-person
- Communication skills
- Free parking
- Flexible schedule
Quick apply
6d
Duty Operations Manager
Edu-Lettings UK Ltd —Peterborough
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Business Development Manager – Building Services
Elevate FM LTD —Peterborough
- £40,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
6d
Marketing and Communications Manager
Rapidrop Global —Peterborough
- £50,000 - £60,000 a year
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Maintenance Assurance Co-ordinator
Anglian Water Services Ltd —Huntingdon
- £35,000 a year
- Full-time
- Management
- Maintenance
- Continuous improvement
- Annual leave
11d
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
10d
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Contract Administrator (part time)
Pinnacle Group —Cambridge
- £14,133.60 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Programme Manager
Progressive Property —Peterborough
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- IT
- In-person
Quick apply
13d
Operational Support Grade - HMP Highpoint (Prison Support Role)
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Branch Manager (Full Time)
Ramsdens Financial Ltd —Peterborough
- £26,166.75 - £32,240.00 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Peterborough
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
9d

I want to receive the latest job alerts for customer experience manager in grafham, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near grafham, cam

Business Development Manager jobs in Peterborough

Administrator jobs in Peterborough

Branch Manager jobs in Peterborough

Account Manager jobs in Huntingdon

Account Manager jobs in Bedford

Customer Experience Manager jobs in Peterborough

Contract Administrator jobs in Cambridge

Facilities Manager jobs in Scotland

Assistant Security Manager jobs in London

No Experience Required jobs in Watford

Employee Relations Manager jobs in Manchester

Employee Relations Manager jobs in Loddon

Public Relations Intern jobs in London

Employee Relations Manager jobs in Sheffield

Part Time Project Manager jobs in London

Employee Relations Manager jobs in Yorkshire

Business Development Manager jobs in Liverpool

Business Development Manager jobs in Southampton

Business Development Manager jobs in Inverness

Project Manager jobs in York

Customer Experience Manager

Sainsbury's -
Huntingdon

Apply Now

Job details

Permanent
From £32,700 a year

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Leadership

Full job description

Customer Experience Manager

Salary: from £32,700
Location: Huntingdon Store, Huntingdon, PE29 3FG
Contract type: Permanent
Business area: Retail
Closing date: 08 August 2026
Requisition ID: 400067475

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments
Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations
Managing operations in our petrol station (If your shop has one)
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great customer experience manager:

Previous line management responsibilities in a fast-paced, operational environment.
Someone who is truly obsessed with customers and service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

customer experience manager jobs in grafham, cam

Customer Experience Manager

Lodge Sales Manager

Account Manager and Onboarding Specialist

Cost Administrator

Customer Experience Manager

Resident Engagement Coordinator

TRICARE Beneficiary Services Representative - Alconbury, UK

Account Manager

Amazon Client Account Manager (Amazon Experience Essential)

Duty Operations Manager

Business Development Manager – Building Services

Marketing and Communications Manager

Maintenance Assurance Co-ordinator

System Administrator

Customer Account Manager - Huntingdon

Contract Administrator (part time)

Programme Manager

Operational Support Grade - HMP Highpoint (Prison Support Role)

Branch Manager (Full Time)

Employee Relations Manager, Employee Experience & Relations UK&IE

I want to receive the latest job alerts for customer experience manager in grafham, cam

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: from £32,700
Location: Huntingdon Store, Huntingdon, PE29 3FG
Contract type: Permanent
Business area: Retail
Closing date: 08 August 2026
Requisition ID: 400067475

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

customer experience manager jobs in grafham, cam

I want to receive the latest job alerts for customer experience manager in grafham, cam

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: from £32,700 Location: Huntingdon Store, Huntingdon, PE29 3FG Contract type: Permanent Business area: Retail Closing date: 08 August 2026 Requisition ID: 400067475

Salary: from £32,700
Location: Huntingdon Store, Huntingdon, PE29 3FG
Contract type: Permanent
Business area: Retail
Closing date: 08 August 2026
Requisition ID: 400067475