Liaison Work, Jobs in Grampound, Con (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Communications Manager
Redruth Town Council —Redruth
- £31,537 - £34,434 a year
- Weekend availability
- Management
- Social media management
- Public speaking
- Free parking
- Sick pay
Quick apply
4d
Wellbeing Practitioner
FalmouthUniversity —Penryn
- £37,000 - £41,371 a year
- Monday to Friday
- University
- Gym membership
8d
Executive Assistant
Cornwall Heritage Trust —Redruth
- £9,791 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Annual leave
Quick apply
Safety Alerts Officer
Cornwall Partnership NHS Foundation Trust —Bodmin
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
8d
Dispatch Operative
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Sick pay
Communications Manager vacancy at Redruth Town Council
Cornwall Council —Redruth
- Weekend availability
- Writing skills
- Public speaking
- Team management
- Free parking
- Sick pay
2d
Preservation Sales Surveyor
Timberwise UK Ltd —Truro
- £35,000 - £75,000 a year
- Full-time
- Sales
- Computer literacy
- Computer skills
Quick apply
8d
Project Hydrographic Surveyor
Inyanga Maritime Ltd —Penryn
- £50,000 - £55,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
Payroll Specialist
West Pharmaceutical Services —St. Austell
- £33,792 - £43,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- Recruiting
Financial Controller
St Michael's Hotel & Spa —Falmouth
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Team management
- IT
- Annual leave
- Employee discount
Quick apply
Surveyor
Glanville Environmental —Bodmin
- Full-time
- Hybrid work
- Referral programme
Quick apply
Loft Insulation Installer
Correct Contract Services Ltd —St. Columb
- £28,000 - £40,000 a year
- Maintenance
- Power tools
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Team Secretary - Adult ADHD service
Cornwall Partnership NHS Foundation Trust —Newquay
- £25,760 - £27,476 a year
- Full-time
- Front desk
3d
Multi Trader
Correct Contract Services Ltd —St. Columb
- £30,000 - £40,000 a year
- Carpentry
- Annual leave
- Employee assistance programme
Quick apply
Consultant - Eldercare / Geriatric Medicine
Royal Cornwall Hospitals NHS Trust —Truro
- £113,565 - £150,569 a year
- Full-time
- Research
- Mentoring
- Teaching
Social Worker - Adult Eating Disorders
Cornwall Partnership NHS Foundation Trust —Truro
- £39,959 - £48,117 a year
- Full-time
- Travel
- Psychology
- Discharge planning
2d
Associate Partner - Rural Valuation Surveyor
Carter Jonas —Truro
- Full-time
- Business development
- Analysis skills
- Annual leave
- Referral programme
Site Supervisor
March —Falmouth
- £0.01 a year
- Management
- Supervising experience
Quick apply
ASHP Installer
Correct Contract Services Ltd —St. Columb
- £40,000 - £52,500 a year
- Maintenance
- COVID-19 protective measures
- Relocation assistance
Quick apply

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Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Social housing experience
Client engagement
Complaint handling
Tenant engagement
Continuous improvement
Continuous improvement cycles oversight
Staff training
Customer interaction
Training & development

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

liaison jobs in grampound, con

Residential Liaison Officer

Communications Manager

Wellbeing Practitioner

Executive Assistant

Safety Alerts Officer

Dispatch Operative

Communications Manager vacancy at Redruth Town Council

Preservation Sales Surveyor

Project Hydrographic Surveyor

Payroll Specialist

Financial Controller

Surveyor

Loft Insulation Installer

Team Secretary - Adult ADHD service

Multi Trader

Consultant - Eldercare / Geriatric Medicine

Social Worker - Adult Eating Disorders

Associate Partner - Rural Valuation Surveyor

Site Supervisor

ASHP Installer

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