Claims advisor Work, Jobs in Grangemouth, Fal (with Salaries)

Service Advisor
Arnold Clark —Grangemouth
- £0.01 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
7d
Parts Advisor
Arnold Clark —Grangemouth
- £0.01 a year
- Customer service
- Employee discount
Quick apply
11d
Customer Service Advisor (Fraud)
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
7d
Customer Services Advisor
Halfords —Livingston
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
13d
Aftersales Advisor
BCA —Glasgow
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
6h
Fraud Team Leader
Huntswood —Glasgow
- From £31,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Management
- Store discount
- Health & wellbeing programme
Quick apply
3d
Customer Complaints Advisor
Huntswood Scotland Limited —Glasgow
- From £26,227 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Employee discount
- Referral programme
Quick apply
7h
Consultant - Quantum Claims and Disputes
HKA —Glasgow
- Hybrid work
Quick apply
4d
Travel Insurance Advisor
Concentrix —Glasgow
- £26,520 a year
- Full-time
- Sales
- Communication skills
- Employee stock purchase plan
- Employee discount
5d
Sales and Service Advisor
Arnold Clark —Glasgow
- £28,000 - £30,000 a year
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Quick apply
12h
Hand-back & Transition Manager
Equans —Edinburgh
- Full-time
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Insurance Manager
Aukera —Edinburgh
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Annual leave
4d
Clinical Nurse Advisor
Superdrug —Edinburgh
- Up to £39,000 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Annual leave
Customer Sales Advisor
Halfords —Hamilton
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Telesales Advisor
Arnold Clark —Glasgow
- £0.01 a year
- Weekend availability
- Sales
- IT
- Communication skills
- Employee discount
Quick apply
11h
Senior Risk Manager
Strabag —Edinburgh
- Contracts
- Construction
AAT Trainee Accountant - Glasgow
Armstrong Watson —Glasgow
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Service Advisor

Arnold Clark -
Grangemouth

Quick apply

Job details

Permanent
£0.01 a year
7 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Customer service
Computer literacy
Upselling
Organisational skills
IT
Communication skills

Full job description

We are currently recruiting for a new Service Advisor to help us at our Hyundai branch in Grangemouth.

We offer:

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

claims advisor jobs in grangemouth, fal

Service Advisor

Parts Advisor

Customer Service Advisor (Fraud)

Customer Services Advisor

Aftersales Advisor

Fraud Team Leader

Customer Complaints Advisor

Consultant - Quantum Claims and Disputes

Travel Insurance Advisor

Sales and Service Advisor

Hand-back & Transition Manager

Insurance Manager

Clinical Nurse Advisor

Customer Sales Advisor

Telesales Advisor

Senior Risk Manager

AAT Trainee Accountant - Glasgow

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