Customer service team lead Work, Jobs in Grangemouth, Fal (with Salaries)

Customer Service Team Leader
William Hill —Stirling
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
14d
Customer Service Team Leader
Paddy Power —Bathgate
- From £13.25 an hour
- Employee discount
- Sick pay
Complaints Experience & Journey Lead
National Westminster Bank PLC —Edinburgh
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Hotel
- Financial services
- Annual leave
2d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
13d
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Team Leader
Glenshire Group —Larbert
- £13 - £14 an hour
- Part-time
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
13d
Customer Support and Collections Team Leader
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
5d
Service Desk Team Leader - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Customer service
- Organisational skills
- Leadership
Team Leader - Retail Team
Lothian Buses —Edinburgh
- £36,000 a year
- Full-time
- Sales
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
9d
Perth Clinic - Admin Team Lead
Spire Healthcare —Edinburgh
- Full-time
- Management
- Customer service
- IT
- Annual leave
Implementation Lead - Integrated Housing Management Solution
East Dunbartonshire Council —Kirkintilloch
- £36,242.51 - £41,534.72 a year
- Temporary
- System design
- SQL
- Project management
13d
Technology Operations Lead
HBNL —Edinburgh
- £45,000 - £55,000 a year
- Full-time
- Organisational skills
- IT
Quick apply
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
Team Leader
Mountain Warehouse —Edinburgh
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Lead Product Designer
Sky —Livingston
- Full-time
- Hybrid work
Operational & Technical Lead - Pensions
Gallagher Benefit Services —Edinburgh
- Continuous improvement
- Employee stock purchase plan
- Life insurance

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customer service team lead jobs near grangemouth, fal

Customer Service Team Leader

William Hill -
Stirling

Apply Now

Job details

Full-time
£27,941.96 a year

Benefits

Company pension
Employee discount

Qualifications

Customer service
Supervising experience

Full job description

Advertising location

Stirling

Contract type

Full-time

Hours

37.5

Salary

£27,941.96

Job description

For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.

We put our customers 1st and as a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere, making your mark on our business and our industry. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways, because by investing in you, we’ll raise our game.

You will be responsible for:

This is not solely a desk-based role, you’ll be on the shop floor, engaging with our customers and ensuring the best experience by:

Leading and motivating a team of Customer Service Representatives
Coaching and development of your team
Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays)
Building relationships with our customers and providing an excellent customer service
Championing safer gambling at all times
Opening and closing the shop, with support from your team as required
Ensuring your shop achieves targets

Working patterns:

Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working

What's in it for you?

We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:

Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually and you will also qualify for an annual performance bonus
Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)
Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
Training and development: Our induction programme is best-in-class. What’s more, we’ll upskill you with external and on-the-job training throughout your time here.
Career prospects: If you want to progress even further (e.g., as a Cluster Operations Manager or into a Head Office role) there are opportunities to do that.
Pension plan: We’ll match your pension contributions to 4%.
Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.

What do you need to be successful?

Aged 18+ (it’s a legal requirement)
Supervisory experience and great people skills
A positive, can-do attitude with a professional and dynamic approach to work
Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

What happens next?

Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.

Who are we?

We’re William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.

Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

Business William Hill

URL

Apply Now

Refine Your Search

customer service team lead jobs in grangemouth, fal

Customer Service Team Leader

Customer Service Team Manager

Customer Care & Lead Generation Advisor

Customer Service Team Manager 24/7 shift pattern

Customer Service Team Leader

Complaints Experience & Journey Lead

Client Service Team Leader 24/7 shift pattern

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Team Leader

Helpdesk Team Leader

Customer Support and Collections Team Leader

Service Desk Team Leader - Glasgow Head Office

Team Leader - Retail Team

Perth Clinic - Admin Team Lead

Implementation Lead - Integrated Housing Management Solution

Technology Operations Lead

Main - Team Leader (Marks & Spencer)

Team Leader

Lead Product Designer

Operational & Technical Lead - Pensions

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