Guest experience leader Work, Jobs in Grantley, Nyk (with Salaries)

RESERVATIONS CONSULTANT
Grantley Hall —Grantley
- £27,500 a year
- Sales
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
OPERATIONS MANAGER
Grantley Hall —Grantley
- Hotel
- Human resources
- Organisational skills
- Store discount
- Annual leave
Quick apply
EVENTS SERVER
Grantley Hall —Grantley
- £24,863 a year
- Hotel
- Free parking
- Employee discount
Quick apply
SENIOR WEDDING & EVENTS EXECUTIVE
Grantley Hall —Grantley
- Weekend availability
- Sales
- Customer service
- Hotel
- Store discount
- Annual leave
Quick apply
RESTAURANT HOST
Grantley Hall —Ripon
- £24,863 a year
- Hotel
- Restaurant experience
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
DEPUTY GENERAL MANAGER
Grantley Hall —Grantley
- Hotel
- Leadership
- Communication skills
- Store discount
- Annual leave
Quick apply
BARTENDER
Grantley Hall —Grantley
- £12.75 an hour
- Bar
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
RESTAURANT WAITER
Grantley Hall —Grantley
- £12.75 an hour
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
ASSISTANT RESTAURANT MANAGER
Grantley Hall —Grantley
- £36,050 a year
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Store discount
- Annual leave
Quick apply
LAUNDRY OPERATIVE
Grantley Hall —Grantley
- £12.75 an hour
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
Retail Assistant
Robertshaw's Farm Shop Ltd —Bradford
- Part-time
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
HEAD BARTENDER
Grantley Hall —Grantley
- £31,000 a year
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
1d
HOUSEKEEPING SUPERVISOR
Grantley Hall —Grantley
- Hotel
- Communication skills
- Store discount
- Annual leave
Quick apply
LINEN PORTER
Grantley Hall —Grantley
- £12.31 an hour
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
HOUSEKEEPING ATTENDANT
Grantley Hall —Grantley
- £12.75 an hour
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
SOMMELIER
Grantley Hall —Grantley
- £30,900 a year
- Hotel
- Food service
- Free parking
- Employee discount
Quick apply
Food & Beverage Team Leader
National Trust —Harrogate
- £25,837.50 - £25,838.00 a year
- Weekend availability
- Café
- Free parking
- Employee assistance programme
11d
KITCHEN PORTER
Grantley Hall —Ripon
- £25,040 a year
- Hotel
- Communication skills
- Free parking
- Employee discount
Quick apply
General Manager
Starboard Hotels —Leeds
- Up to £62,500 a year
- Hotel
- Café
- Employee discount
Activity Centre Manager
Hazlewood Castle —Tadcaster
- £30,000 a year
- Full-time
- Childcare
- Supervising experience
- Working with children
- Employee discount
Quick apply

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guest experience leader jobs near grantley, nyk

RESERVATIONS CONSULTANT

Grantley Hall -
Grantley

Quick apply

Job details

£27,500 a year
14 days ago

Benefits

Free parking
Free flu jabs
Discounted or free food
Employee discount
Paid volunteer time
Referral programme

Qualifications

Sales
Upselling
Communication skills

Full job description

Job Introduction

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

Handle new and existing incoming room, restaurant, and spa booking enquiries, ensuring each call is answered promptly and professionally
Have a good understanding of Grantley Hall and what we offer to guests in terms of a key selling points
Coordinate guest stays, offering additional services and packages, noting guest requests and building profile preferences
Provide a consistently excellent level of guest service in accordance to Grantley Hall values, ensuring that all guests receive an outstanding experience when booking their stay and occasion at the hotel
Demonstrate strong sales skills with the ability to convert enquiries into sales whilst upselling additional facilities and items

Key Skills, Qualities & Experience

Hands on approach to work, always being productive and looking to improve
Passionate about hospitality
Detail orientated and drives standards
Possess a positive attitude and a desire to learn
Ability to meet deadlines and work under pressure
Friendly, courteous and helpful with excellent communication skills
Motivated to go the extra mile for guests and colleagues
Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

A monthly service charge - typically £3,400 annually
31 days holiday increasing to 33 days with length of service
Access to earnings before payday (Stream)
Holiday Buy/Sell Scheme
Free parking
Complimentary meals when on duty
Discounted modern and spacious live-in accommodation
Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
Discounted hotel stays with Pride of Britain hotels
Complimentary bespoke uniform and annual shoe allowance
Free sight tests for those eligible
Onsite Team Gym with professional induction
Refer a Friend Scheme where you can earn up to £1000
24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
Grantley Academy to support your development
Annual paid volunteering days

Quick apply

Refine Your Search

guest experience leader jobs in grantley, nyk

RESERVATIONS CONSULTANT

OPERATIONS MANAGER

EVENTS SERVER

SENIOR WEDDING & EVENTS EXECUTIVE

RESTAURANT HOST

DEPUTY GENERAL MANAGER

BARTENDER

RESTAURANT WAITER

ASSISTANT RESTAURANT MANAGER

LAUNDRY OPERATIVE

Retail Assistant

HEAD BARTENDER

HOUSEKEEPING SUPERVISOR

LINEN PORTER

HOUSEKEEPING ATTENDANT

SOMMELIER

Food & Beverage Team Leader

KITCHEN PORTER

General Manager

Activity Centre Manager

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