Resort manager Work, Jobs in Grantown On Spey, Hld (with Salaries)

Head Ghillie (Concierge)
The Fife Arms - Ghillies —Braemar
- £38,000 a year
- Full-time
- Sales
- Hotel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Accommodation - Accommodation Supervisor - HK1
Parkdean Resorts —Nairn
- Weekend availability
- Supervising experience
- Resort
- Store discount
- Employee assistance programme
Quick apply
Sports and Leisure - Activity and Leisure Assistant - AT2
Parkdean Resorts —Nairn
- £12.71 an hour
- Weekend availability
- First Aid Certification
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Maintenance Assistant
The Craiglynne Hotel —Grantown on Spey
- Full-time
- Hotel
- Restaurant
- Resort
- Annual leave
Quick apply
Food and Beverage - Food and Beverage Supervisor - Q01
Parkdean Resorts —Nairn
- Weekend availability
- Supervising experience
- Leadership
- Resort
- Store discount
- Employee assistance programme
Quick apply
Accommodation General Clean - Venue Cleaner - HK2
Parkdean Resorts —Nairn
- Weekend availability
- Resort
- Store discount
- Employee assistance programme
Quick apply
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Accommodation - Accommodation Supervisor - HK1
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A full UK driving licence. Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to…
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Accommodation - Cleaner - HK1
Parkdean Resorts —Pitlochry
Putting our guests first, you will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
£14.75 an hour
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Head Ghillie (Concierge)

The Fife Arms - Ghillies
Braemar

Quick apply

Job details

Full-time
£38,000 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Shuttle service provided

Qualifications

Driving Licence
Sales
IT

Full job description

Head Ghillie (Head Concierge)

Location: The Fife Arms Hotel, Braemar, Scotland

Awarded Condé Nast Traveler Triple Crown and holder of 2 Michelin Keys, the Fife Arms is one of Scotland’s most celebrated hotels. We are seeking an exceptional Head Ghillie (Head Concierge) to lead and inspire our Concierge team at the Fife Arms.

This is a rare opportunity to shape and deliver truly individual, immersive guest experiences in one of the world’s most distinctive luxury hotels. Combining a passion for service with strong commercial instinct, you will elevate every stage of the guest journey—while driving revenue through curated experiences, partnerships, and bespoke services.

Working closely with the Deputy General Manager, Front of House Manager, and Reservations & Revenue Manager, you will position the Ghillie team at the heart of the guest experience, acting as both host and storyteller for everything the hotel and local area have to offer.

Key Responsibilities

Leadership and Operations

Lead and inspire the Ghillie (Concierge) team, ensuring seamless daily operations
Maintain exceptional service standards, presentation, and professionalism
Oversee the Head Driver and driving team, ensuring a premium experience across all transport services

Guest Experience

Deliver intuitive, personalised service, anticipating guest needs at every touchpoint
Build and share expert knowledge of the hotel, local culture, heritage, and experiences
Create memorable, meaningful experiences that define each guest’s stay

Commercial Performance

Drive revenue across experiences, transport, and third-party partnerships
Ensure all offerings are commercially viable, competitively priced, and aligned with business targets
Identify opportunities to maximise guest spend through thoughtful upselling

Partnerships and Experiences

Build and nurture relationships with best-in-class local suppliers and partners
Curate distinctive, high-quality experiences that set the hotel apart
Regularly review performance to ensure both quality and profitability

Team Development

Coach and develop the team to deliver exceptional service and commercial results
Deliver training in product knowledge, storytelling, and sales techniques
Monitor performance and support continuous improvement

Compliance and Operations

Ensure full compliance with Health and Safety and company standards
Manage supplier compliance, equipment, and departmental resources
Support duty management responsibilities when required
Oversee vehicle standards and staff shuttle operations in collaboration with the Head Driver

About You

You are a dynamic and creative hospitality professional who thrives in a luxury environment and leads with confidence and authenticity.

Proven experience in a similar role within a luxury hotel or resort
Strong commercial awareness with a track record of driving revenue
Inspirational leadership style with the ability to develop high-performing teams
Exceptional communication, organisation, and problem-solving skills
Passion for delivering unique and memorable guest experiences
High attention to detail with a proactive, hands-on approach
Strong IT skills (Microsoft 365 essential; Opera Cloud advantageous)
Knowledge of LQA / Forbes standards (preferred)
Resilient, adaptable, and comfortable working under pressure
Full, clean UK driving licence
Right to work in the UK (visa sponsorship not available)

What You’ll Enjoy

Competitive salary plus TRONC and service charge (c. £4,750 per year)
30 days’ paid holiday
Complimentary annual stay for you and a guest
Discounted gym and golf membership, plus access to Scotland’s first PT Pod
Life assurance and enhanced pension scheme
Complimentary meals and drinks on duty
Generous staff discounts across Artfarm locations
Health and wellbeing support (Health Cash Plan and EAP)
Tailored learning and career development opportunities

About The Fife Arms

Part of Artfarm, the Fife Arms is a world-renowned destination where art, culture, and hospitality come together. With 47 individually designed rooms, award-winning dining, and immersive guest experiences rooted in Scottish heritage, the hotel offers something truly distinctive.

Ready to be part of something extraordinary?

Apply today and help shape unforgettable experiences at the Fife Arms.

INDMANAGE

Quick apply

Refine Your Search

resort manager jobs in grantown on spey, hld

Head Ghillie (Concierge)

Accommodation - Accommodation Supervisor - HK1

Sports and Leisure - Activity and Leisure Assistant - AT2

Maintenance Assistant

Food and Beverage - Food and Beverage Supervisor - Q01

Accommodation General Clean - Venue Cleaner - HK2

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