Customer service assistant Work, Jobs in Grantown On Spey (with Salaries)

Receptionist
The Craiglynne Hotel —Grantown on Spey
- Full-time
- Customer service
- Hotel
- Organisational skills
- Annual leave
Quick apply
Sales Assistant
Mountain Warehouse —Aviemore
- £10.20 - £12.71 an hour
- Part-time
- Sales
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant
Lidl —Forres
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
8d
Shop Assistant
British Red Cross —Aviemore
- £24,479 a year
- Communication skills
- Annual leave
- Flexitime
4d
Customer Service Assistant
Aramark —Forres
- £12.71 an hour
- Full-time
- Food service
- Free parking
- Employee discount
7d
Retail Sales Assistant
Ashers Bakery Ltd —Aviemore
- £12.71 an hour
- Part-time
- Customer service
- English
- Bakery
- Employee discount
Quick apply
12d
Customer Assistant
Gleaner Ltd —Forres
- Temporary
- In-person
Quick apply
3d
Veterinary Receptionist - Part Time
Moray Coast Vet Group —Nairn
- £18,425.64 a year
- Part-time
- Laboratory experience
- Annual leave
- Employee discount
Quick apply
5d
Medical Receptionist/Administrator
Burnfield Medical Practice —Inverness
- From £25,012 a year
- Full-time
- Administrative experience
- Patient care
- In-person
- Employee discount
Quick apply
Bakery Retail Assistant (Part-Time)
Maclean’s Highland Bakery —Forres
- £12.90 an hour
- Part-time
- Sales
- Basic maths
- Bakery
- Employee discount
Quick apply
2d
IT Administration Assistant
Barchester Healthcare —Inverness
- £29,960 a year
- Customer service
- English
- Microsoft Office
Quick apply
14d
Barista/Coffee Shop Assistant
Dunelm —Inverness
- £8.00 - £12.71 an hour
- Weekend availability
- Restaurant
11d
Spa Receptionist
Golf View Hotel & Spa —Nairn
- £12.71 an hour
- Full-time
- Hotel
- Administrative experience
- Driving
- Employee assistance programme
Quick apply

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Sales Assistant
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customer service assistant jobs near grantown on spey

Receptionist

The Craiglynne Hotel -
Grantown on Spey

Quick apply

Job details

Full-time

Benefits

Annual leave

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Job Ref: BES7191

Branch: The Craiglynne Hotel

Location: Craiglynne, Grantown-on-Spey

Salary/Benefits: Competitive Salary discussed at interview.

Contract type: Temporary/Seasonal

Hours: Full Time

Shift pattern: 07:00-15:00/15:00-23:00

Hours per week: 0

Posted date: 28/04/2026

Closing date: 07/09/2027

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

The Role

We are currently looking for exceptional people to join our team and have a great opportunity for a Receptionist

As a Receptionist you will be responsible for maximising room revenues in line with the Company’s standards, providing efficient and courteous service, to ensure total guest satisfaction.

The ideal candidate would posses outstanding communication and organisation skills and have the ability to prioritise tasks. At least one years’ experience in a similar position is essential.

Key Responsibilities of the role:

To be familiar with the days business, including arrivals, departures, and special requests.
Deal with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
To have a good understanding of the guests’ requirements when they are checking in or out.

To ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.
Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
Keeping the team up to date by attending the daily meetings.
Maximise sales through up-selling, using incentives and promotions
Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
Ensure prompt resolution of customer complaints
Professionally and competently operates the telephone system in line with both operating and Company Standards.

Requirements of the role:

To have worked in a hotel or with people in a customer related role.
Excellent Customer service skills, to be able to follow standards and to have good organisational skills.
To be able to make decisions in a fast paced environment and to enjoy it
To be able to communicate well to each other and guests
Be able to use a phone and computer system.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

About Us

Located in the Grantown-on-Spey, in the heart of the Scottish Highlands, the Craiglynne Hotel features 82 guestrooms, restaurant, bar, and conservatory. It’s position on Speyside makes it ideal for hikers trekking the Cairngorms, golfers wishing to play at one of the many nearby Championship courses, as well as whisky enthusiasts sampling the world’s only Malt Whisky Trail.

Surrounded by immaculate gardens and views across of the neighbouring Cromdale Hills, the Craiglynne Hotel is located overlooking Grantown-on-Spey, just 12 miles from Aviemore Station and 33 miles from Inverness Airport.

We truly believe our people are our biggest asset and to reflect that we offer:

Market leading Rates of Pay
Anniversary Bonus
Flexible Shifts, full and part time to fit around other commitments
28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
Full Training and Supervision Given
Opportunity to gain recognised qualifications to help you progress
Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
Introduce a Friend Scheme worth £600+
Anniversary weekend stay for you or to give as a gift to family or close friends
Access to complimentary Mental Health Wellbeing services
Discounted Bespoke Hotel Stays, for you, your family and friends
50% off all Food Beverage during Bespoke Hotel Stays
A range of local in-house benefits
many more!

Quick apply

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