Customer service team lead Work, Jobs in Grassington, Nyk (with Salaries)

Customer Service Lead
Skipton Building Society —Harrogate
- Up to £36,000 a year
- Full-time
- Annual leave
- Employee assistance programme
5d
Environmental Services Team Leader
Yorkshire Housing —Skipton
- £39,524.10 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
14d
Senior Delivery Lead
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- PMP
- DevOps
- Annual leave
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
Lettings Team Leader
Sell UK Property Ltd —Burnley
- £28,500 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
Lead Service Designer
North Yorkshire Council —Harrogate
- £51,356 - £55,539 a year
- No degree
- Employee assistance programme
- Employee discount
7d
Metering Team Leader
Yorkshire Water —Bradford
- £42,138 - £52,672 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Annual leave
- Flexible schedule
1d
Dental Receptionist & Marketing Lead
Primley Park Dentistry —Leeds
- From £14.99 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
15h
Team Leader
EG On The Move Ltd —Colne
- £13.40 an hour
- Part-time
- Employee discount
Quick apply

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customer service team lead jobs near grassington, nyk

Customer Service Lead

Skipton Building Society -
Harrogate

Apply Now

Job details

Full-time
Up to £36,000 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Car scheme

Full job description

Hours:

36 hours per week across Monday to Saturday to cover opening hours of the branches.

Salary:

£36,000 Per Annum

Closing Date:

Mon, 27 Jul 2026

Are you passionate about helping others and providing exceptional customer service?

If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Harrogate and Wetherby.

As a Customer Service Lead you will divide your time between customers and the team. You will be developing relationships with customers, having great conversations, and highlighting the products and services that Skipton Building Society provides through a variety of channels including face to face, over the phone, and by video.

As a subject matter expert, you will ensure that the team understand the branch’s contribution plan and understand key messages and actions. You will coach and develop the team through effective observations and one-to-ones, working as one team to achieve together.

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

Together, you can help us build a better Society!

Who Are We?

Not just another building society. Not just another job.

We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.

We are interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

Together, you can help us build a better Society!

Our colleagues say Skipton Building Society is a great place to work, and you could be one of them. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

What Do We Need From You?

Experience of developing relationships with customers and providing exceptional service.
Enjoys listening and asks appropriate questions to build great relationships.
Leads by example and shows pride in what they do.
Experience of inspiring and motivating a team to drive performance.

What Is In It For You?

The role of Customer Service Lead is a permanent position working 36 hours per week across Monday to Saturday to cover opening hours of the branches.

The role covers the multisite of Harrogate and Wetherby and we need someone who can be flexible to work in both locations as business demands. This will be discussed in more detail at interview stage.

The salary is up to £36,000 depending on experience, plus benefits including

Annual discretionary bonus scheme
25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.
Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
Generous employer matched pension contributions – up to 10% per annum.
We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel).
There are always initiatives to get involved with charities with three paid volunteering days for you to use each year.
Colleague mortgage and savings accounts, as well as a host of colleague discount schemes.
A commitment to training and development.
Private medical insurance for all our colleagues.
Salary Sacrifice Scheme for hybrid/electric car.

Apply Now

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customer service team lead jobs in grassington, nyk

Customer Service Lead

Environmental Services Team Leader

Customer Services Team Leader

Senior Delivery Lead

Customer Services Team Leader

Lettings Team Leader

Lead Service Designer

Metering Team Leader

Dental Receptionist & Marketing Lead

Team Leader

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