Job Ref: TFH1260
Branch: The Fellows House
Location: The Fellows House, Cambridge
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Various
Hours per week: 36
Posted date: 29/05/2026
Closing date: 25/09/2026
Front of House Public Area Cleaner
“Self-discovery is a slower process but a more natural one.” Alfred Brendel
The Hotel
At the Fellows House, we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.
Most of all we seek exceptional people who embody our cultured, devoted and person centred values. The brightest and best Cambridge has to offer.
The Person
Roll up one’s sleeves to get stuck in with the team to ensure we make The Fellows House Glisten, Happy to engage with people from all corners of the world, be an ambassador of our values Cultured, Devoted and Person Centred.
The Role
Have our front of house showcase style whist holding a welcoming feeling, ensuring our Guests feel like they are our extended family, assist with making The Fellows House Glisten
Key responsibilities
- Engage with Guest to hear their thoughts, even Dreams.
- Main entrance to be glistening.
- Clean all front of house areas.
- Poolside, Changing rooms and Rest rooms to be cleaned and maintained.
- Replenish consumable items.
- Keep trolley and service rooms clean and tidy.
- Requisition and control supplies of cleaning material.
- Report any maintenance work required.
- Undertake extra cleaning duties as assisted by Housekeeping Manager.
- Ensure the security of our guest’s and The Fellows House.
Requirements
- UK citizen or valid work permit
- Proficient numeracy and literacy skills
- 3 years previous experience of a senior management role in a Hilton product using OnQ
- Proven ability to oversee the Rooms Division and manage costs effectively.
- In-depth knowledge of Health and Safety Laws
- Sales and Marketing aptitude
Cultured
We believe in being our best selves every single day and delivering the most refined experiences possible. We believe in always having good manners and being polite. We never let our high standards slip, have impeccable taste and an eye for detail. We have a deep love and respect for all cultures and cultural pursuits.
Devoted
We are wholly committed to creating perfect experiences for our guests and teams alike. We are trustworthy and fiercely loyal. Everything we do is fuelled by passion. Passion for excellence. For making the world a better and more interesting place. We are for sharing wisdom. We are for each other.
Person-centred
We believe in understanding and engaging with everyone on a human level. We recognise that everyone deserves to be appreciated for the genuine person they are with unique needs, desires, tastes, and preferences.
Benefits of working at The Fellows House:
- Comprehensive salary package
- Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
- 50% FB Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
- Staff meals and hot drinks on shift
- Career Development
- Extensive learning development opportunities
- If you wish to be considered for this superb opportunity click ’apply’.
The Fellows House
An exclusive destination with an inclusive spirit.
Inspired by great university fellows past and present and designed for the discerning clientele of Cambridge and beyond, seeking somewhere to eat, drink and stay in style.
At the Fellows House we are proud to play host to the many people who are drawn to our University city and enjoy creating connections between our team members, our guests and our local community.
The team that work here are like family and genuinely enjoy their jobs. This positive spirit informs our service culture, allowing us to deliver a warm, generous experience for our guests.
Likewise, we are focussed on keeping our neighbours part of day to day life in the hotel, be they university goers, local suppliers or cocktail lovers.
