Customer experience manager Work, Jobs in Gravesend, Ken (with Salaries)

Mindplace Centre Manager Maidstone
Bupa —Maidstone
- £43,000 - £48,000 a year
- Full-time
- Management
- Microsoft Office
- Project management
- Gym membership
- Life insurance
Quick apply
8d
Customer Service Team Leader
Solar Tackle Limited —London
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Quick apply
Operations Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Employee discount
Quick apply
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
6d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
3d
Section Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Sales
- Employee discount
Quick apply
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
14d
Deputy Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Employee discount
Quick apply
Warehouse Manager
Textile Logistics —Tilbury
- Up to £45,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Reponsible- Bershka Lakeside
INDITEX —Grays
- Full-time
- Sales
- Organisational skills
- Time management
- Employee discount
Quick apply
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
2d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Deputy Manager
Iceland —Medway
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Deputy Manager-Bershka Lakeside
INDITEX —Grays
- Full-time
- Leadership
- Employee discount
Quick apply
Customer Service Officer
Gravesham Borough Council —Gravesend
- £26,793 - £31,412 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Free parking
- Annual leave
3d
Boutique Store Manager
The Perfume Shop —Grays
- £37,000 a year
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Customer Experience and Operations Manager - Bluewater
Sephora —Dartford
- Weekend availability
- CRM software
- Analysis skills
- Driving
- Employee discount
Visual Merchandiser
INDITEX —Grays
- Weekend availability
- Merchandising
- Employee discount
- Referral programme
Quick apply
Customer Success Manager
Mears Group —Dartford
- Up to £50,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
6d

I want to receive the latest job alerts for customer experience manager in gravesend, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near gravesend, ken

Mindplace Centre Manager Maidstone

Bupa -
Maidstone

Quick apply

Job details

Full-time
£43,000 - £48,000 a year
8 days ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Gym membership
Life insurance
Referral programme

Qualifications

Management
Microsoft Office
Project management
IT

Full job description

Job Description:

Mindplace Centre Manager

Maidstone, ME14 1PS

Permanent

Starting from £43,000 up to £48,000 + fantastic benefits

Full time - 40 hours a week

We make health happen.

Role Overview

As the centre manager for Mindplace, you will be accountable for leading and owning all Mindplace Centre activities to ensure performance is optimised and clinical governance processes are adhered to. You'll be needed to drive and improve operational performance across all service lines and for ensuring their respective Bupa Mindplace Centre consistently delivers the highest standards of customer service and satisfaction.

You'll help us make health happen by:

Support the Regional Operations Manager with the opening of new Mindplace centres across the region
To lead and manage commercial and business needs of the Mindplace Centre, overseeing and maintaining client contacts and business relationships
To drive operational efficiency through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the centre of everything we do
Use insights from the Net Promoter System to continually drive improvements to the customer experience across their Mindplace Centre
To be the operational lead with key corporate clients and to support the Regional Onsites Manager with new business opportunities locally and service lines developments
To analyse failure demand, customer satisfaction results, complaints and immediate feedback. Work towards understanding the root cause and put in place speedy remedial actions
To maintain and develop a robust and proportionate control environment to ensure all clinical staff adhere to professional and regulatory requirements (eg CQC,HCPS, BABCP, CQQ).

Key Skills / Qualifications needed for this role:

Healthcare management experience - Mental Health experience is desirable but not essential
Strong operational experience
Strong experience of onsite corporate healthcare, leading large teams and people management including evidence of the ability to engage and motivate people
Excellent interpersonal skills and the ability to communicate with employees, colleagues, customers and corporate clients
Experience of working in a regulated environment
Experience of the mental health and healthcare and / or wellbeing industry
Good track record of driving business performance and delivering business results
Strong problem solving and project management skills
IT proficiency including the use of Microsoft office systems

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
Enhanced pension and life insurance
Option to join dental insurance scheme at a discounted rate
Access to our Digital GP platform on you mobile
Access to family mental health line
Financial wellbeing channels

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

Time Type:

Full time

Job Area:

Clinical Services

Locations:

Mindplace Maidstone

Health & wellbeing programme, Private dental insurance, Additional leave, Paid volunteer time, Free flu jabs, Private medical insurance, Cycle to work scheme, Financial planning services, Employee mentoring programme, Gym membership, Company pension, Referral programme

Quick apply

Refine Your Search

customer experience manager jobs in gravesend, ken

Mindplace Centre Manager Maidstone

Customer Service Team Leader

Operations Manager - Lefties Lakeside NEW OPENING

Senior Customer Experience Manager

Customer Experience Manager

Section Manager - Lefties Lakeside NEW OPENING

Operations Manager

Deputy Manager - Lefties Lakeside NEW OPENING

Warehouse Manager

Customer Success Manager (CSM)

Reponsible- Bershka Lakeside

Customer Experience Manager

Junior Account Manager (Customer Support)

Deputy Manager

Deputy Manager-Bershka Lakeside

Customer Service Officer

Boutique Store Manager

Customer Experience and Operations Manager - Bluewater

Visual Merchandiser

Customer Success Manager

I want to receive the latest job alerts for customer experience manager in gravesend, ken

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected