About Us:
The Architects Registration Board (ARB) is the UK regulator for architects. Our role is set out by Parliament in legislation, and we work to keep the public safe by maintaining a Register of Architects. To be entered and retained on the Register an individual must have qualifications that prove their knowledge and skills and commit to uphold the Architects Code and to maintain and develop their knowledge and skills throughout their career.
We want a world in which the built environment inspires those who live and work in it, reflects the needs of society so that people are safe and can live well, and helps to tackle the fundamental challenges our planet faces.
The Team:
The Professional Standards team is responsible for upholding the standards expected of architects in the UK. The team manages complaints about architects and oversees investigations and disciplinary processes where concerns are raised about professional conduct or competence. Their work helps maintain public confidence in the profession and ensures that architects meet the standards required by the Architects Code.
The Role:
The Investigations Officer plays a key role investigating complaints about architects and producing high-quality written case assessments and recommendations for the Case Examiners. Working proactively and independently, the postholder will manage a caseload of varying complexity, gather and analyse evidence, and apply ARB’s statutory framework to advise on appropriate regulatory outcomes. The role requires strong analytical judgement, clear written communication, and effective case management to ensure fair, proportionate, and timely resolution of complaints.
To find out more about the role, please review the job description and person specification on the right-hand side of the application page.
The closing date: 10th June 2026
Interview date: w/c 15th June 2026
Interview Location: MS Teams
We will contact you once short-listing has been completed to advise you of the outcome of your application.
To make your application, you will need to submit the following documents:
- CV
- A completed application form
The benefits of working at ARB include:
- A flexible working policy
- There is an entitlement of 27 days holiday per year plus UK recognised Bank Holiday.
- A bank holiday swap policy
- There are subsequent increases to entitlement to annual holiday according to length of service.
- A pension scheme with an employer contribution from 8% to 14%, depending on your own contribution
- A health cash plan and health insurance and a comprehensive benefits package
- An annual pay performance framework that supports pay and career development
Here at ARB, we are a small and diverse workforce. We want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.
