Reception and it assistant Work, Jobs in Grays, Eng (with Salaries)

Emporium & Business Support Assistant
Maries —Gravesend
- Up to £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Data entry
Quick apply
5d
Office Assistant
PEI Group —London
- Hospitality
- Microsoft Office
- Front desk
1h
Assistant Administrator
Kent and Medway Mental Health NHS Trust —Dartford
- £25,272 a year
- Part-time
- Microsoft Outlook
- Front desk
- Typing
18h
Volunteer Administration Assistant
402 (Gravesend) Sqn RAFAC —Northfleet
- £0.01 a year
- Hybrid work
- Administrative experience
- Accounting
- Human resources
- Free parking
- Work from home
Quick apply
8d
Summer Accommodation Assistant- London
Code and Destiny Student —London
- £12.71 - £13.71 an hour
- Weekend availability
- Microsoft Word
- Spanish
- Customer service
- Employee discount
Quick apply
3d
Junior Creative
Future Publishing —London
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Referral programme
Quick apply
23h
Hotel Duty Manager
Premier Inn —Dartford
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Multi Services Assistant
Williams Lea —London
- £15 - £18 an hour
- Part-time
- Computer literacy
- Front desk
- Computer skills
- Annual leave
- Referral programme
GP Assistant/Receptionist
Holborn Medical Centre —London
- £13.85 an hour
- Full-time
- Accounting
- Front desk
- Cleaning
Quick apply
7d
Bank Guest Services Assistant
The London Clinic —London
- £13.20 an hour
- 12 hour shift
- Microsoft Office
- Organisational skills
- Front desk
Personal Assistant
Blick Rothenberg —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Mentoring
- Typing
- Annual leave
- Employee discount
Quick apply
Receptionist/Admin Assistant
Christian Action Housing —London
- £15,392 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
- Employee assistance programme
Quick apply
9d
Assistant practice manager
Kerban Projects —London
- From £15 an hour
- Part-time
- English
- Microsoft Office
- Administrative experience
Quick apply
Recreational Assistant
Edu-Lettings UK Ltd —London
- Up to £12.71 an hour
- Part-time
- Front desk
- In-person
- School
- Free parking
- Employee discount
Quick apply
Assessment Centre Administrative Assistant/Role Player
London Fire Brigade —London
- £31,132 - £36,723 a year
- Hybrid work
- Recruiting
- Organisational skills
- Employee discount
10d
Front Desk Clinic Receptionist
Proback Clinic Victoria —London
- From £13 an hour
- Full-time
- Computer literacy
- GP surgery experience
- English
- Flexible schedule
Quick apply
4d
GP Assistant/Receptionist
St Philips Medical Centre —London
- £13.85 an hour
- Full-time
- Accounting
- Front desk
- Cleaning
Quick apply
7d
Nights Front of House Assistant
Locke —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
8d
Business Support Assistant
Heron Hall Academy —Enfield
- £28,148 - £30,407 a year
- Administrative experience
- Experience working with children
- Front desk
3d
Receptionist/Administrator
Pickhurst Surgery, Bromley BR2 7JF —Bromley
- From £12.75 an hour
- Part-time
- Customer service
- GP surgery experience
- English
Quick apply
14d

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Emporium & Business Support Assistant

Maries -
Gravesend

Quick apply

Job details

Part-time
Up to £12.71 an hour
5 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Administrative support experience
Filing
Email software
Administrative experience
Appointment booking and call handling
Data entry
Cleaning
Stocking
Customer support
Customer interaction
Retail experience
Stock replenishment
Communication skills
Office experience

Full job description

Part-time – approximately 2–3 days per week
Regular days will complement our existing team to help provide cover across our six-day opening week

About the Role

We are looking for a friendly, organised and confident Emporium & Business Support Assistant to join our team.

The role is based primarily in Marie’s Emporium, where you will look after customers and help with the day-to-day running of the shop.

Marie’s Emporium sells a varied range of products including teas, hot chocolate, crystals, aromatherapy, bath and body products, jewellery and gifts. An existing interest or knowledge in areas such as loose-leaf tea, crystals, wellbeing products or similar products would be a real advantage, although training will also be provided.

Alongside the retail side of the role, you will help with customer service and routine business administration across Marie’s and Future Survival.

The Emporium can have quieter periods, and we want those periods to be used productively. This could include answering telephone calls, responding to customer enquiries, helping with bookings and carrying out routine administrative work.

Previous administration experience would be desirable, particularly if you have worked in reception, customer service, bookings or general office administration, although full training on our systems and procedures will be provided.

Emporium Responsibilities

Your first responsibility will always be customers in the Emporium.

This will include:

Welcoming and assisting customers.
Learning about the products we sell and giving helpful advice.
Processing sales and payments.
Maintaining attractive and tidy displays.
Replenishing stock.
Checking deliveries.
Identifying low-stock items.
Keeping the Emporium clean, organised and welcoming.
Supporting seasonal displays and promotions.
Preparing customer orders and gift items where required.
Developing good product knowledge across our ranges.

Customer Service & Business Support

During quieter periods in the Emporium, you will support the wider businesses.

This may include:

Answering incoming telephone calls.
Returning missed calls.
Monitoring agreed customer inboxes.
Responding to straightforward customer emails and messages.
Answering common questions about Future Survival and Marie’s.
Sending standard booking and activity information.
Taking party, group and general booking enquiries.
Helping customers with straightforward booking questions.
Updating booking and customer information.
Carrying out routine administration within our booking system.
Checking for missing booking information.
Chasing straightforward deposits, balances or customer information.
Maintaining simple spreadsheets and trackers.
Filing and basic data entry.
Updating calendars and event information.
Preparing and sending information packs.
Supporting school, community and business outreach administration.
Recording enquiries and making sure agreed follow-ups are completed.
Passing more complicated matters to the appropriate person.

You will receive clear guidance about which enquiries and tasks you can deal with independently and when something should be escalated.

About You

We are looking for somebody who:

Is friendly and confident speaking to customers.
Has good telephone and communication skills.
Is organised and reliable.
Is comfortable using email and computer systems.
Can follow processes accurately.
Is able to work independently during quieter periods.
Uses quiet time productively without needing constant supervision.
Has good written communication skills.
Is willing to learn about both Marie’s and Future Survival.
Understands when an issue needs to be escalated.
Is comfortable working as part of a small team.

It would be particularly useful if you have:

Previous administration, reception or office experience.
Retail or customer-service experience.
Experience handling telephone or email enquiries.
Experience using booking or customer-management systems.
An interest or knowledge in loose-leaf tea, crystals, aromatherapy, wellbeing products, gifts or similar areas.

You do not need to have all of these, but they would be beneficial.

Training

Training will be provided in:

Marie’s Emporium products and ranges.
Future Survival activities and services.
Telephone and customer-enquiry handling.
Email procedures.
Our booking system.
Booking and payment administration.
What you can deal with independently.
When and how to escalate an issue.
Routine business-support tasks.

The aim of the role is for you to become a reliable first point of contact for customers while also helping make sure everyday administrative work is completed consistently.

Working Pattern

Marie’s Tearoom & Emporium is open Tuesday to Sunday.

This vacancy will work opposite/complementary days to an existing Emporium team member, allowing us to provide consistent Emporium and daytime customer-support cover throughout the six-day week.

The exact regular days and hours will be discussed based on the existing rota and availability.

Weekend availability will be required.

Pay: Up to £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

reception and it assistant jobs in grays, eng

Emporium & Business Support Assistant

Office Assistant

Assistant Administrator

Volunteer Administration Assistant

Summer Accommodation Assistant- London

Junior Creative

Hotel Duty Manager

Multi Services Assistant

GP Assistant/Receptionist

Bank Guest Services Assistant

Personal Assistant

Receptionist/Admin Assistant

Assistant practice manager

Recreational Assistant

Assessment Centre Administrative Assistant/Role Player

Front Desk Clinic Receptionist

GP Assistant/Receptionist

Nights Front of House Assistant

Business Support Assistant

Receptionist/Administrator

I want to receive the latest job alerts for reception and it assistant in grays, eng

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