Customer experience specialist Work, Jobs in Grays, Ess (with Salaries)

Contact and Advice Centre Advisor
Chartered Trading Standards Institute —Basildon
- From £28,665 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
14d
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
10d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
8d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
14d
Sales Assistant - UNIQLO Bluewater
Fast Retailing —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
12d
Subscription Telephone Sales Executive
Newsquest Media Group —Basildon
- £16,000 - £18,000 a year
- Part-time
- Communication skills
- Employee discount
Quick apply
HR Administrator
AllClear Travel Insurance —Romford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Wellness Manager
Glass House Retreat —Upminster
- From £33,000 a year
- Weekend availability
- Hospitality
- Customer service
- Team management
- Free parking
- Store discount
Quick apply
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Property Photographer
Signature Shoots —London
- £30 - £60 an hour
- English
- Travel
- Communication skills
- Flexitime
Quick apply
6d
Junior Registration & Citizenship Officer
London Borough of Barking and Dagenham —London
- Weekend availability
- Administrative experience
- IT
8d
Automotive Sales & Customer Specialist
Splend —London
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick apply
Sales Assistant - UNIQLO White City
Fast Retailing —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Production Assistant (Tonbridge, Kent)
Master of Malt —Tonbridge
- £12.75 an hour
- Full-time
- English
- Warehouse experience
- IT
Quick apply
11d

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Contact and Advice Centre Advisor

Chartered Trading Standards Institute -
Basildon

Quick apply

Job details

Permanent | Full-time
From £28,665 a year
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Flexitime
Company pension
Company events
Private medical insurance
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Customer service
Microsoft Office
ADR
Communication skills

Full job description

Contact and Advice Centre Advisor
£28,665 per annum

37 hours per week flexi-time - Basildon/Hybrid

CTSI, boasting a rich legacy of safeguarding consumers for 144 years, stands as an ambitious professional membership organisation. Fuelled by the perspectives of our members and a resolute sense of purpose, we broaden our impact through the diverse range of services we provide to Trading Standards professionals across the UK.

CTSI hosts the UK International Consumer Centre, which provides free and impartial advice to UK consumers who need help resolving international disputes when buying goods and services from outside the UK.

We are looking for a confident and motivated Advisor to join our small team providing legal and practical advice. You will handle enquiries by phone and email, manage consumer disputes, and record accurate case information using our dedicated systems.

You will need excellent communication skills, strong customer service experience and the ability to work independently while supporting a collaborative team environment. An understanding of the UK legal system would be beneficial but is not essential. What matters most is your ability to deliver clear, practical advice and produce accurate work under pressure. Consumer law, mediation and contact handling training will be provided.

This is a varied and rewarding role offering opportunities to develop specialist knowledge in UK and EU consumer protection law, ADR schemes and international complaint handling. Occasional UK or European travel may be required.

If you are proactive, adaptable and committed to delivering high‑quality service, we would be delighted to hear from you.

We would love to hear from you, even if you don't have all the listed experience or skills; you might bring something valuable we haven't even considered!

Benefits include:

- Flexi-time, hybrid working, working abroad policy

- Minimum 25 days holiday plus bank holidays

- Christmas shut down, paid volunteer days

- Increased pension contribution

- EDI and family friendly policies

- Training and Membership funding

For further details about CTSI and this job and how to apply, please visit www.tradingstandards.uk. We will only accept applications via email including a CV and covering statement. Details can be found in the Candidate Information Pack via Job Vacancies at CTSI.

The closing date for receipt of applications is noon Monday 29 June 2026. CTSI, 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, SS15 6TH

Job Types: Full-time, Permanent

Pay: From £28,665.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Experience:

Customer service: 1 year (preferred)

Work Location: Hybrid remote in Basildon SS15 6TH

Quick apply

Refine Your Search

customer experience specialist jobs in grays, ess

Contact and Advice Centre Advisor

Project Delivery Coordinator

Scheduling Team Member / Administrator

Welfare Advice Officer

Telephone Fundraiser - Full Time Contract (Remote)

Customer Relationship Manager

Event Specialist

Sales Assistant - UNIQLO Bluewater

Subscription Telephone Sales Executive

HR Administrator

Wellness Manager

Autonomous Vehicle Safety Officer

Client Success Executive

Customer Experience Specialist, SMB

Property Photographer

Junior Registration & Citizenship Officer

Automotive Sales & Customer Specialist

Sales Assistant - UNIQLO White City

Client Platform Specialist

Production Assistant (Tonbridge, Kent)

I want to receive the latest job alerts for customer experience specialist in grays, ess

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