Technical support occupations Work, Jobs in Great Dunham, Nfk (with Salaries)

IT Desktop Support
Axiom Technologies —Fakenham
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
3rd Line / Third Line Service Desk Engineer – Service Desk Team Lead
ECS Computers Ltd —King's Lynn
- From £40,500 a year
- Full-time
- Maintenance
- Team management
- SharePoint
- Health & wellbeing programme
Quick apply
1d
Community IT Champion - 12mth Contract
Charles Burrell Centre Ltd —Thetford
- £40,000 a year
- Temporary
- Customer service
- IT
- In-person
- Free parking
Quick apply
IT Support Technician
Howes Percival —Norwich
- Maintenance
- Travel
- Communication skills
- Employee discount
3d
Technician (ICT)
Inspiration Trust —Norwich
- £25,583 - £25,989 a year
- Full-time
- Travel
- Communication skills
- School
- Free parking
- Annual leave
3d
Internal Opportunity: Junior Engineering Support Tier 3
Epos Now —Norwich
- £28,000 - £32,000 a year
- Full-time
- Analysis skills
- Continuous improvement
Digital Skills Trainer
Freebridge Community Housing —King's Lynn
- £39,071 a year
- Full-time
- Hybrid work
- Training & development
- Employee assistance programme
- Employee discount
Quick apply

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technical support occupations jobs near great dunham, nfk

IT Desktop Support

Axiom Technologies -
Fakenham

Apply Now

Job details

Part-time

Benefits

Flexible schedule

Qualifications

Jira
Technical troubleshooting
Desktop support
Operating systems
Computer Science
Incident management
SCCM
User account provisioning
Ticket management
Maintenance
User account management
Bachelor's degree
Zendesk
Computer hardware
CompTIA Network+
Remote access software
Computer networking
ServiceNow
Application support
Communication skills
CompTIA A+
Intune
Mobile devices
Information Technology
VPN

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
Respond to service requests and incidents via ticketing system, phone, or in-person.
Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
Set up and configure new employee workstations, including user accounts and permissions.
Maintain asset inventory and ensure accurate documentation of IT equipment.
Assist with onboarding/offboarding of employees from a technical perspective.
Support remote users with VPN, remote desktop, and connectivity issues.
Collaborate with other IT teams on escalated issues or project-related tasks.
Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.

Preferred:

Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

Working Conditions:

On-site support may be required.
Occasional lifting of equipment (up to 25 lbs).
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

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technical support occupations jobs in great dunham, nfk

IT Desktop Support

3rd Line / Third Line Service Desk Engineer – Service Desk Team Lead

Community IT Champion - 12mth Contract

IT Support Technician

Technician (ICT)

Internal Opportunity: Junior Engineering Support Tier 3

Digital Skills Trainer

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