Service desk engineer Work, Jobs in Great Dunmow, Ess (with Salaries)

1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,227.50 - £32,000.00 a year
- Full-time
- Employee discount
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
2nd Line IT Engineer (6 month fixed term)
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
1d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
11d
Technical Support Engineer
Trinity Managed Services —Great Chesterford
- £26,000 - £30,000 a year
- Weekend availability
- English
- Windows
- Computer networking
- Referral programme
- Sick pay
Quick apply
4d
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
Workshop Apprentice IT - Basildon
Arc —Basildon
- £15,600 a year
- Computer literacy
- Organisational skills
- Internship
23h
IT Workplace Specialist
Mettler Toledo —Royston
- Travel
- SharePoint
- Communication skills
- Annual leave
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
IT solutions Engineer
Arm —Cambridge
- £52,400 - £71,000 a year
- Hybrid work
- APIs
- AI
Microsoft Platform Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- SharePoint
Assistant Facilities Manager
NAB-Jones Lang LaSalle Services —Cambridge
- Full-time
- Word processing
- Hotel
- In-person
Quick apply
12d
Warehouse/Stores Assistant
Poolman Leisure Group —Chelmsford
- Up to £15 an hour
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
4d
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
Service Coordinator
Dyno Rod —Enfield
- £28,100 - £32,000 a year
- Full-time
- CRM software
- Word processing
- Computer literacy
- Free parking
- Life insurance
Quick apply
11d
Lead Project Controller / Scheduler
Raytheon —Harlow
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Sick pay
8d

I want to receive the latest job alerts for service desk engineer in great dunmow, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk engineer jobs near great dunmow, ess

1st Line IT Engineer

Solus Accident Repair Centres -
Stansted

Apply Now

Job details

Permanent | Full-time
£26,227.50 - £32,000.00 a year

Benefits

Company pension
Employee discount

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Ticket management
Computer hardware
Ticket management systems
Technical support incident logging
Customer support
Help desk

Full job description

Overview:

We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites.

Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day.

The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve.

As our Service Desk grows, this role is central to delivering the service our people rely on.

What You'll Be Doing

Supporting 2,500+ users across 40+ sites, you’ll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed

What You’ll Get

You’ll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows.

Responsibilities:

As our 1st Line IT Engineer you will:

Handle incoming calls and tickets day to day.

Troubleshoot hardware, software and networking issues across a wide range of platforms.

Log, categorise and prioritise tickets within HaloITSM, our ticketing system.

Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries.

Guide users through fixes, create documentation and help improve our technology and processes.

Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly.

Contribute ideas to improve the service desk and share knowledge across the team.

Who are Solus?:

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva’s success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer’s leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days.

Apply Now

Refine Your Search

service desk engineer jobs in great dunmow, ess

1st Line IT Engineer

2nd Line IT Engineer

IT Support Engineer

2nd Line IT Engineer (6 month fixed term)

Service Desk Engineer

1st Line IT Support Engineer

Technical Support Engineer

IT Engineer

IT Operations Manager

IT Support Engineer (1st / 2nd Line)

Workshop Apprentice IT - Basildon

IT Workplace Specialist

IT Support Technician

IT solutions Engineer

Microsoft Platform Support Engineer| Stevenage, UK

Assistant Facilities Manager

Warehouse/Stores Assistant

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Service Coordinator

Lead Project Controller / Scheduler

I want to receive the latest job alerts for service desk engineer in great dunmow, ess

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected