We are seeking a highly organised and proactive Administrator to join our domiciliary care team. This is a varied and essential role supporting the smooth day-to-day running of the office and ensuring administrative, financial, and operational processes are completed accurately and efficiently. The role is for 3 days per week (Tuesday, Wednesday and Friday) although there may sometimes be flexible working requirements to ensure payroll is completed around bank holidays.
The successful candidate will, provide administrative and financial support to the senior management team. Previous experience within a domiciliary care or health and social care setting is highly desirable, as an understanding of care sector processes and local authority requirements will be beneficial.
Key Responsibilities Administration & Operations
- Assist with the day-to-day operations of the domiciliary care service.
- Manage incoming internal and external telephone calls, directing queries appropriately.
- Provide administrative support to the Registered Manager and wider management team.
- Maintain accurate electronic and records
- Support with general office administration.
Finance & Payroll
- Raise and process invoices accurately and in a timely manner.
- Complete bank reconciliations using the Xero accounting system.
- Assist with payroll preparation and administration.
- Prepare and submit staff wages
- Act as the primary point of contact for finance-related queries.
- Maintain financial records and ensure compliance with company procedures.
Local Authority Reporting
- Submit visit and service delivery data to Suffolk County Council within required deadlines.
- Ensure information submitted is accurate, complete, and compliant with contractual requirements.
Office Management
- Order and maintain office supplies and stationery.
- Monitor stock levels and order PPE (Personal Protective Equipment) as required.
Person Specification Essential:
- Previous administrative experience.
- Strong organisational and time-management skills.
- Excellent communication skills, both written and verbal.
- Good attention to detail and accuracy.
- Competent in Microsoft Office applications.
- Ability to manage multiple tasks and work independently.
- Professional and confidential approach to handling sensitive information.
Desirable
- Previous experience working within a domiciliary care, home care, or health and social care environment.
- Experience using Xero accounting software
- Experience in using Access Evo Systems
- Payroll administration experience.
How to Apply
If you are an organised administrator with excellent attention to detail and experience within the care sector, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role. If you have any questions about the role, please contact Katie Powell via email on [email protected]
Pay: From £13.25 per hour
Benefits:
- Casual dress
- Company events
- Free parking
- On-site parking
Work Location: In person
