Implementation specialist Work, Jobs in Great Gransden, Cam (with Salaries)

Customer Service Specialist (Part-time)
Nuclera —Cambridge
- Part-time
- Customer service
- Salesforce
- ERP systems
- Annual leave
- Life insurance
Quick apply
Specialist Support Assistant
justteachers —Girton
- £98 - £115 a day
- Full-time
- Childcare
- Working with children
- In-person
Quick apply
Connect to Work Quality and Fidelity Lead
Cambridgeshire County Council —Alconbury
- £41,958 - £44,822 a year
- Travel
- Annual leave
- Employee discount
HR Advisor (Training) | Operations Group | Human Resources | LMB 2551
UK Research and Innovation (UKRI) —Cambridge
- £30,512 - £36,495 a year
- Full-time
- Oracle
- Doctoral degree
- Computer literacy
Implementation Coordinator
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
- APIs
Quick apply
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Military
- DevOps
- AWS
Shopping Ads Specialist (CSS)
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Full-time
- Hybrid work
- Travel
- Business
- Annual leave
- Referral programme
Behavioural Science Specialist
Hertfordshire County Council —Stevenage
- £53,806 - £59,497 a year
- Hybrid work
- Doctoral degree
- Master's degree
- Psychology
13d
Digital Learning and Innovation Manager
Cambridge Regional College —Huntingdon
- £45,000 - £47,000 a year
- Full-time
- Analysis skills
- Organisational skills
- AI
- Employee assistance programme
- Employee discount
4d
Biodiversity Data Officer
BirdLife International —Cambridge
- £35,000 a year
- Full-time
- Hybrid work
- Azure
- In-person
- Python
- Annual leave
- Employee assistance programme
6d
Senior Mixed Methods Specialist
Central East Integrated Care Board —Ely
- £57,528 - £64,750 a year
- Full-time
5d
Microsoft 365 Technical Specialist
Intercity Technology —Shefford
- Microsoft Office
- Travel
- Scripting
- Employee assistance programme
SEO Specialist
Xigen Limited —Bedford
- £35,000 - £40,000 a year
- Hybrid work
- Mentoring
- Organisational skills
- Flexible schedule
Quick apply
Preventive Conservator (EMS)
Imperial War Museums —Duxford
- £32,000 - £35,000 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
8d
Environmental Advisor
M Group —Stevenage
- £40,000 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme
Digital IC Implementation Engineer
Raspberry Pi —Cambridge
- Full-time
- Bachelor's degree
- Scripting
- In-person
Quick apply
Project Controls Specialists (all levels) - Performance & Reporting
Turner & Townsend —Cambridge
- Full-time
- Data analysis skills
- Leadership
Quick apply
HR Business Partner (Operations)
Datalec Precision Installations —Buntingford
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
Quick apply
7d

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implementation specialist jobs near great gransden, cam

Customer Service Specialist (Part-time)

Nuclera
Cambridge

Quick apply

Job details

Part-time

Benefits

Annual leave
Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Customer service
Salesforce
ERP systems
Logistics
Communication skills

Full job description

Nuclera is a venture-backed, founder-driven biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. The company’s mission is to improve human health by making proteins accessible. We are beginning this mission through the launch of our eProtein Discovery™ platform. eProtein Discovery is a breakthrough protein expression, characterization, and purification technology, consisting of a lab-based benchtop instrument, cloud-based software and proprietary cartridges and consumables. The goal is to enable rapid protein access to life science researchers around the world.

We are seeking a self-motivated Customer Service Specialist to join our Customer Support team. This is a unique opportunity to join the customer support team, supporting our global customer base. Based in our Cambridge office, you’ll play a critical role in delivering high-quality, responsive support to Nuclera customers.

As part of a global team, you will help establish local customer operations and collaborate closely with teams including Logistics, Technical Support, Field Application Scientists, and Sales. Your work will ensure a smooth, efficient experience for customers from order placement through to delivery.

This is an ideal opportunity for someone who thrives in a dynamic, science-driven environment and is passionate about providing excellent service.

This role will be part-time, 2-3 days a week onsite in our Cambridge office.

This Customer Service Specialist role offers the opportunity to make a real impact on our global customer operations. If you’re looking to bring your expertise to a growing, mission-driven team and support cutting-edge science, we’d love to hear from you.

About the role:

Provide first-class support to customers on a variety of queries including orders, delivery timelines, stock availability, documentation, and quotations.
Ensure a high level of ownership of each customer interaction, delivering clear communication and timely updates throughout the customer journey.
Collaborate effectively with cross-functional teams such as Logistics, Technical Support, Field Application Scientists, and Sales to resolve issues and ensure smooth customer operations.
Work closely with the UK-based Head of Technical and Customer Support to ensure alignment on policies, service standards, and customer expectations.
Assist in the implementation and continuous improvement of customer service processes, tools, and workflows.
Monitor and report on customer service metrics and KPIs to help identify trends, bottlenecks, and opportunities for service enhancements.
Support order processing and logistics coordination to ensure a seamless experience for our customers.
Manage escalated customer issues with empathy and professionalism, seeking solutions that balance customer satisfaction with business needs.

Requirements

Experience in a customer service or customer operations role, ideally within the biotech or life sciences sector.

Strong interest in science, biology, or related fields; familiarity with research laboratory products and/or equipment is an advantage.
Proven ability to work independently and manage multiple tasks in a fast-paced, evolving environment.
Comfortable using CRM and ERP systems; experience with platforms such as Salesforce and IFS is a plus.
Excellent written and verbal communication skills, with a strong attention to detail and customer-first mindset.
A collaborative team player with the ability to work cross-functionally and across time zones.
Demonstrated problem-solving ability and a proactive approach to improving the customer experience.
Experience supporting customers internationally is desirable.

Benefits

What we offer:

In addition to competitive salaries, we offer a range of benefits including:

Company bonus scheme of 5%
Life insurance
Private medical insurance and cash plan
25 days' annual leave + Bank Holidays
Enhanced employer's pension contributions
Enhanced maternity and paternity Leave
Investment in professional development and learning
Access to amenities on Vision Park and in Histon
Fresh fruit, tea, coffee, and snacks in the office
Organised team events

Quick apply

Refine Your Search

implementation specialist jobs in great gransden, cam

Customer Service Specialist (Part-time)

Specialist Support Assistant

Connect to Work Quality and Fidelity Lead

HR Advisor (Training) | Operations Group | Human Resources | LMB 2551

Implementation Coordinator

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

Shopping Ads Specialist (CSS)

Behavioural Science Specialist

Digital Learning and Innovation Manager

Biodiversity Data Officer

Senior Mixed Methods Specialist

Microsoft 365 Technical Specialist

SEO Specialist

Preventive Conservator (EMS)

Environmental Advisor

Senior Environmental Advisor

Digital IC Implementation Engineer

Project Controls Specialists (all levels) - Performance & Reporting

HR Business Partner (Operations)

I want to receive the latest job alerts for implementation specialist in great gransden, cam

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