Guest experience manager Work, Jobs in Great Plumstead, Nfk (with Salaries)

Holiday Sales - Assistant Guest Experience Manager - HS1
Parkdean Resorts —Great Yarmouth
- £27,269 a year
- Weekend availability
- Sales
- Maintenance
- Supervising experience
- Store discount
- Employee assistance programme
Quick apply
13d
Senior Assistant Manager
Mackenzie Hotels —Cromer
- From £33,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
- Gym membership
Quick apply
Assistant Club Manager - New Club Opening
Slazenger Padel Clubs —Norwich
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Events Manager
The Wroxham Hotel —North Walsham
- From £37,000 a year
- Part-time
- Hospitality
- Bar
- Sales
- Free parking
- Employee discount
Quick apply
4d
Property & Portfolio Account Manager
Awaze —Lowestoft
- Full-time
- Hospitality
- Driving
- Travel
Customer Service & Sales Advisor
Busseys —Norwich
- Up to £60,000 a year
- Overtime
- Customer service
- In-person
- Retail sales
- Employee discount
- Flexible schedule
Quick apply
1d
Administration - Administration Manager - PA2
Parkdean Resorts —Lowestoft
- £31,845 a year
- Microsoft Office
- Administrative experience
- IT
- Store discount
- Employee assistance programme
Quick apply
10d
Golf Operations Manager
Royal Norwich Golf Club Limited —Norwich
- Weekend availability
- Management
- In-person
- Free parking
- Employee discount
Quick apply
Assistant Manager
Five Guys UK —Norwich
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
8d
Operations Manager
Las Gidi Group Ltd —Norwich
- £31,000 - £39,000 a year
- Weekend availability
- Hospitality
- Bar
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Sports and Leisure - Activity and Leisure Assistant - AT2
Parkdean Resorts —Great Yarmouth
- Weekend availability
- First Aid Certification
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Venue Manager
No 5 —Norwich
- £13.50 - £14.50 an hour
- Full-time
- Serving
- Social media management
- Supervising experience
Quick apply
General Manager
Young's - Norwich and Norfolk —Norwich
- Up to £50,000 a year
- Full-time
- Employee discount
Quick apply
Executive Assistant
Pikl Insurance —Norwich
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Quick apply
8d
Estate Agent
The Property Experts —Lowestoft
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Reception Manager
Barnham Broom Hotel —Norwich
- £27,000 - £30,000 a year
- Weekend availability
- Hospitality
- Hotel
- Front desk
- Flexible schedule
Quick apply
6d
IT Manager
Pikl Insurance —Norwich
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- Leadership
- Annual leave
- Employee discount
Quick apply
Deputy General Manager DGM
The Pheasant Hotel —Kelling
- £34,000 - £37,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
3d
Park Warden
Park Holidays UK —Lowestoft
- £12.71 an hour
- Part-time
- Management
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Supervisor
Smiggle —Norwich
- Part-time
- Sales
- Merchandising
- Store discount
- Annual leave
Quick apply
1d

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guest experience manager jobs near great plumstead, nfk

Holiday Sales - Assistant Guest Experience Manager - HS1

Parkdean Resorts -
Great Yarmouth

Quick apply

Job details

£27,269 a year
13 days ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Sales
Maintenance
Supervising experience
IT
Communication skills

Full job description

Be part of the team that makes holiday magic happen! We’re looking for an energetic, people focused Assistant Guest Experience Manager to help champion outstanding service and support the delivery of unforgettable guest experiences across the park.
If you love creating meaningful moments, leading great teams, and shaping what an exceptional holiday feels like, this role is the perfect next step.
As an Assistant Guest Experience Manager, you’ll work closely with the Guest Experience Manager to enhance every stage of the guest journey - from warm welcomes on arrival to fond farewells at departure. You’ll play a key role in driving guest satisfaction, improving service standards, and helping the team deliver consistent, high-quality experiences.
You’ll use feedback, data, and insight to make improvements, support the team with day to day operations, and help create a positive, joined up experience across the whole park.
What you will be doing...

Act as the voice of the guest, using feedback, data, and insights to drive improvements.
Create a welcoming, professional atmosphere within reception and other guest facing areas.
Support enhancements to guest spend by understanding guest needs and expectations.
Support in recruiting, training, developing, and motivating the Guest Experience team.
Help build a culture of high service standards, positive behaviours, and strong teamwork.
Assist with day to day team management, ensuring processes and standards are consistently followed.
Monitor key service metrics (CSAT, NPS, complaint ratios, guest experience scores).
Assist with action plans to drive continuous improvement across the guest journey.
Support the effective handling and resolution of guest complaints in line with company processes.
Work closely with all park departments - Accommodation, F&B, Security, Maintenance - to ensure a seamless guest experience.
Ensure communication is smooth and joined up so guests receive consistent service at every touchpoint.

About you...

Experience leading, supervising or developing a team in a customer focused environment.
Ability to build strong relationships with guests and internal stakeholders.
Previous customer facing experience, with confident written and digital communication skills.
Strong IT skills and the ability to work comfortably across multiple systems.
Flexibility to work varied hours including weekends, evenings, and bank holidays.
A passion for service excellence and a desire to support continuous improvement.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

guest experience manager jobs in great plumstead, nfk

Holiday Sales - Assistant Guest Experience Manager - HS1

Senior Assistant Manager

Assistant Club Manager - New Club Opening

Events Manager

Property & Portfolio Account Manager

Customer Service & Sales Advisor

Administration - Administration Manager - PA2

Golf Operations Manager

Assistant Manager

Operations Manager

Sports and Leisure - Activity and Leisure Assistant - AT2

Venue Manager

General Manager

Executive Assistant

Estate Agent

Reception Manager

IT Manager

Deputy General Manager DGM

Park Warden

Supervisor

I want to receive the latest job alerts for guest experience manager in great plumstead, nfk

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