First line managers Work, Jobs in Great Totham, Ess (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
5d
People Assistant
Pinnacle Group —Chelmsford
- £25,000 - £26,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Skills & Development Coach (Apprenticeships)
First Intuition (Essex) —Chelmsford
- £26,500 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Work from home
Quick apply
1d
Logistics Manager
Community Foods Ltd —Witham
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Free parking
- Employee discount
Quick apply
2d
Production Manager
Laser 24 —Southend-on-Sea
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Store Manager
Barleylands Farm Shop —Billericay
- £41,600 a year
- Weekend availability
- In-person
- Retail management
- Marketing
- Free parking
Quick apply
8d
Postperson with Driving
Royal Mail Group —Braintree
- Part-time
- Employee discount
Employer and Student Engagement Manager
COLCHESTER INSTITUTE —Colchester
- £33,189.20 - £36,248.16 a year
- Full-time
- Microsoft Office
- IT
Quick apply
2d
Shift Manager
Iceland —Colchester
- £11.60 - £12.71 an hour
- Full-time
- Retail management
- Employee discount
- Referral programme
13d
Retail Department Manager
Blue Diamond Garden Centres —Harlow
- Weekend availability
- Management
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
11d
VacancyTitle: Customer Supplies Team Manager
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- £38,080 - £44,800 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Skills & Development Coach
First Intuition —Chelmsford
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Fitness Manager - Colchester Turner Rise
The Gym Group —Colchester
- Full-time
- Employee discount
- Sick pay
Operations Manager
Popeyes UK —Chelmsford
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Barista
Starbucks —Braintree
- Weekend availability
- Store discount
- Employee assistance programme
Associate Specialist
Elysium Healthcare —Clacton-on-Sea
- Full-time
- Annual leave
- Employee discount
Quick apply
Fitness Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
- Sick pay
10d
eRostering System Support
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Part-time
21h
HR Apprentice
Nockolds Solicitors —Bishop's Stortford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in great totham, ess

Service Delivery Coordinator

People Assistant

Skills & Development Coach (Apprenticeships)

Logistics Manager

Production Manager

Centre Coordinator

Store Manager

Postperson with Driving

Employer and Student Engagement Manager

Shift Manager

Retail Department Manager

VacancyTitle: Customer Supplies Team Manager

Skills & Development Coach

Fitness Manager - Colchester Turner Rise

Operations Manager

Barista

Associate Specialist

Fitness Manager - Braintree

eRostering System Support

HR Apprentice

I want to receive the latest job alerts for first line managers in great totham, ess

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