Customer service Work, Jobs in Greater London (with Salaries)

Front Office - Team Member
Hilton - London Bankside —London
- £13.80 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
- Employee discount
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Front desk
- Communication skills
Quick apply
Customer Service Advisor - Part Time
Newham Council —London
- £35,520 - £36,585 a year
- Part-time
4d
Health and Wellness Sales Advisor
Boots —London
- £16 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Front of House & Client Support
Roar Fitness —London
- £13 an hour
- Temporary
- Front desk
- Cleaning
- In-person
- Gym membership
Quick apply
Receptionist
5 Hertford Street —London
- £36,000 a year
- Full-time
- Bakery
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Executive
Chillisauce Events —London
- From £25,500 a year
- Weekend availability
- English
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
14d
Office Assistant
Paragon Communications —Mayfair
- £15.23 an hour
- Temporary
- Hospitality
- Heavy lifting
- Writing skills
Quick apply
Hotel Receptionist
St Ermin's Operating UK Limited - Reception —London
- £30,784 a year
- Weekend availability
- Hotel
- Front desk
- Cash handling
- Employee discount
Quick apply
Brand Representative - Brent Cross, Hollister
Hollister —London
- Customer service
- Organisational skills
- Store discount
- Employee discount
12d
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
14d
Customer Service Assistant
Natoora Ltd —London
- Nights as needed
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Store discount
- Employee discount
Quick apply
Sales Advisor
Hotel Chocolat —London
- £14.15 - £15.15 an hour
- Customer service
- Hotel
- Cash handling
- Employee discount
Reserve Corporate Front of House Receptionists
Universal Security —West End
- £14.80 - £17.80 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Referral programme
Quick apply
7d
Front Office Assistant
H10 London Waterloo Hotel —London
- From £28,500 a year
- Full-time
- Hospitality
- Hotel
- Administrative experience
Quick apply
8d
Consumer Contact Adviser: Customer Service (Permanent)
The Motor Ombudsman —London
- £28,649 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- In-person
- Work from home
- Sick pay
Quick apply
12d
Customer Support Associate - APAC
Synthesia —London
- Weekend availability
- Remote
- Communication skills
12d
Receptionist
Treehouse Hotel London —West London
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Bereavement leave
Quick apply
CX Team Member
Foot Locker —London
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount

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Front Office - Team Member

Hilton - London Bankside -
London

Apply Now

Job details

Full-time
£13.80 an hour

Benefits

Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Guest check-in and check-out
Guest relations
Front desk
Communication skills
Hotel front office operations

Full job description

Description

Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one.

As a Front Office Team Member, you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable.

No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly.

We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out.

What You Will Do In This Splendid Role:

As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing:

Using your approachable personality to build great connections with guests.
Demonstrating your confidence in handling check-ins, bookings and guest requests.
You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay.
You will be part of a great team, always happy to help wherever needed.

What Makes You Splendid:

We live by our values – and we’d love you to bring them to life every day:

Open - You’re friendly and welcoming, helping guests feel right at home.
Nimble – You adapt quickly, handling whatever the day brings with ease.
Brilliant - You take pride in the little touches that make a big difference.
Honest - You’re reliable and trustworthy, building confidence through your actions.

Show up with your spark and care for others, and we’ll provide the tools for you to thrive

Our Splendid Benefits:

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family.
Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels.
Life Assurance – peace of mind for you and your loved ones.
Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
Pension - Auto enrolment into the company pension scheme.
Learning & Development - Opportunities available to progress your skills and career.

About Hilton - London Bankside
Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society.

Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery.

The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences.

Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Pay: £13.80 per hour

Work Location: In person

Apply Now

Refine Your Search

customer service jobs in greater london

Front Office - Team Member

Concierge (Casual Hours)

Customer Service Advisor - Part Time

Health and Wellness Sales Advisor

Customer Care Associate - Remote (Night Shift)

Front of House & Client Support

Receptionist

Customer Service Executive

Office Assistant

Hotel Receptionist

Brand Representative - Brent Cross, Hollister

Guest Service Agent

Customer Service Assistant

Sales Advisor

Reserve Corporate Front of House Receptionists

Front Office Assistant

Consumer Contact Adviser: Customer Service (Permanent)

Customer Support Associate - APAC

Receptionist

CX Team Member

I want to receive the latest job alerts for customer service in greater london

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