customer specialist Work, Jobs in greater london (with Salaries)

Senior Digital Marketing Specialist
Church & Dwight —London
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
4d
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
Quick apply
11d
Sales Assistant - UNIQLO White City
Fast Retailing —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Junior Registration & Citizenship Officer
London Borough of Barking and Dagenham —London
- Weekend availability
- Administrative experience
- IT
6h
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
4d
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
3d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
10d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Information Sharing Officer
Haringey Council —London
- £35,520 - £36,585 a year
- IT
- Communication skills
4d
Customer Operations Specialist
GlobalData Plc. —London
- £35,000 a year
- Full-time
Aviation Customer Service Specialist
World Kinect Corporation —London
- Full-time
- Customer service
- English
- Communication skills
2d
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
10d
Customer Assistant - Instore Bakery - Waterside Simply Foods
Marks & Spencer —London
- £14.74 an hour
- Part-time
- Bakery
- Employee discount
Account Manager (Customer Outcomes Specialist)
Scarlet —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
5d
Customer Support & Order Coordinator | Mon-Fri
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- Up to £30,030 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Sales Assistant - UNIQLO Watford
Fast Retailing —London
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Business Support Administrator
Churchill Group —London
- £33,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
3d

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customer specialist jobs near greater london

Senior Digital Marketing Specialist

Church & Dwight -
London

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

WordPress
Content management systems
Analysis skills
Conversion optimisation
Communication skills

Full job description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Are you passionate about digital growth? Do you thrive in fast‑paced eCommerce environments? Ready to take ownership of Direct‑to‑Consumer strategy across Europe?

If that sounds like you, we have an exciting opportunity for a Senior Digital Marketing Specialist to join our Digital Marketing team and play a pivotal role in driving the growth of our European Direct‑to‑Consumer (DTC) business.

This is a high‑visibility, strategic role where you’ll lead and shape our DTC growth strategy across multiple European markets. Acting as the subject matter expert, you’ll work cross‑functionally with Brand, Sales and wider business teams, while managing agency partners to deliver best‑in‑class execution.

You’ll focus on driving commercial performance, expanding into new DTC enabled channels (including social commerce and marketplaces), and optimising the full customer journey—making a real impact on one of our fastest‑growing business areas.

Responsibilities include:

Lead and deliver the European DTC growth strategy and annual planning cycle.
Own performance marketing strategy and budgets, optimising ROI across channels.
Drive CRM and lifecycle marketing to improve retention and customer value.
Orchestrate execution through agency partners, including setting direction, briefing agencies, prioritising activity, and governing delivery and performance.
Manage Shopify platform performance and customer journeys through agency partners.
Oversee website and SEO optimisation across WordPress and related platforms.
Analyse data and performance metrics to drive continuous improvement.
Collaborate cross‑functionally with Sales, Marketing, Finance, IT and Operations.
Manage agency partners to ensure delivery against strategic objectives.

Education & Experience Required:

5+ years’ experience in DTC or eCommerce, ideally within FMCG.
Proven track record delivering digital growth strategies across multiple channels.
Strong hands‑on experience with Shopify and CMS tools.
Experience across paid media, CRM/lifecycle marketing and analytics tools.
Confident managing multiple websites and driving conversion optimisation.
Experience working in cross‑functional, multi‑market environments.

You’ll be a commercially minded digital expert with a strong analytical mindset and a passion for performance. You’re confident managing complex projects, influencing stakeholders, and working across multiple markets. A strong communicator and problem‑solver, you combine data‑driven decision‑making with creativity to deliver impactful results, while thriving in a collaborative, fast‑moving environment.

This role works 37 hours per week Monday-Friday, working remotely for 2 – 3 days per week.

In return we offer a competitive package, including 24 days annual leave, a pension matched up to 9%, discretionary annual bonus, life assurance cover and membership of a health cash plan.

Join us and take ownership of a critical, fast‑growing digital channel—shaping strategy, driving performance, and delivering exceptional customer experiences across Europe. Apply today and make your impact!

For more information on our company, our brands and our culture visit us at http://www.churchdwight.co.uk/

When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679)) and any successor legislation. Candidate Privacy Notice.

Apply Now

Refine Your Search

customer specialist jobs in greater london

Senior Digital Marketing Specialist

Customer Operations Specialist

Customer Operations Specialist

Customer Success Specialist

Sales Assistant - UNIQLO White City

Junior Registration & Citizenship Officer

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Trainee Customer Resolutions Advisor

Customer Support Specialist (UK-Slick)

Customer Experience Specialist, SMB

Income Collection Officer

Information Sharing Officer

Customer Operations Specialist

Aviation Customer Service Specialist

Resolution Coordinator

Customer Assistant - Instore Bakery - Waterside Simply Foods

Account Manager (Customer Outcomes Specialist)

Customer Support & Order Coordinator | Mon-Fri

Sales Assistant - UNIQLO Watford

Business Support Administrator

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