Helpdesk support Work, Jobs in Greater London (with Salaries)

Multi Services Assistant
Williams Lea —London
- £14.95 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
4d
Customer Service Agent (20hrs per week)
DNA Payments —London
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
2d
Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station
Bennett Hay —London
- £35,651 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
Quick apply
12d
Customer Service Representative
HSBC Global Services Limited —London
- From £25,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
7d
SOC Analyst
Waterstons Ltd —London
- £28,000 - £35,000 a year
- Full-time
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Facilities & Compliance Co-ordinator
Optim Facilities —London
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
IT Support Engineer
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
8d
Facilities Helpdesk Coordinator
Baltimore Group Ltd —London
- £30,000 - £34,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
Quick apply
9d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Customer Service Consultant - Baker Street, London
HSBC Global Services Limited —London
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
14d
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Customer service
- Microsoft Office
- Organisational skills

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Multi Services Assistant

Williams Lea -
London

Apply Now

Job details

Part-time
£14.95 an hour

Benefits

Annual leave
Discounted gym membership
Employee discount
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office

Full job description

Reprographics Operator (Zero Hours Contract) –

Hourly Pay: £14.95 per hour plus holiday pay

Location: London

Contract: Zero hours contract

Shifts: Days

Work model: Fully onsite

Williams Lea seeks a Print Operator to join our Relief team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role:

Our relief team offers a flexible solution to Williams Lea, often working on critical projects on client sites. As a Reprographics Operator within our relief team, you will be working various shifts covering holidays and sickness to ensure our services are fully staffed across multiple office locations in the United Kingdom, sometimes at short notice.

Your role will be varied depending on the needs of the individual client sites, however core tasks are outlined below. Every task which is undertaken must be delivered with an exceptional customer service approach.

Key responsibilities

Reprographics:

To produce high quality documents to client specifications using high speed reprographic and finishing equipment.
Monitoring/replenishing consumables for printers, calibrating machines
Reporting issues as per procedure and escalating issues to Team leader
Scanning of hard copy mail/files into PDF format using high speed scanners
Ensuring work is competed in a timely fashion and of the highest quality
Full understanding of workflow processes and procedures
Support colleagues and work as a team in order to achieve the best results for clients
Undertake additional duties as requested by management.
Create and maintain highest levels of customer confidence by providing a flexible and responsive service, exceeding expectations where possible.
Ensure that wastage is kept to a minimum. Highlighting to the Team Leader any arising issues that may have influence on production quality, including copy quality and procedural developments To ensure the Reprographics area is kept clean and tidy at all times.

Mailroom & Office Support:

Manage incoming and outgoing mail and packages, including processing via Royal Mail, DHL, and courier services.
Receive, log, and coordinate dry-cleaning services as required.
Provide records management support, including file handling and document organisation.
Assist with stationery management—check stock levels, restock supplies, and log items for order.
Deliver proactive customer service through the helpdesk hub and one-stop shop support area.
Resetting of internal meeting rooms, collaboration, print areas, VC rooms and touchdown workstations and to report any issues appropriately.

Client Service & Relationship Management:

Build and maintain professional relationships with clients through clear communication and a responsive, service-oriented approach.
Manage expectations and support resolution of any service-related issues, escalating to management when appropriate.
Understand the client’s business environment to align services with their objectives and requirements.
Ensure all work adheres to service level agreements and internal quality standards.

Personal attributes:

Previous experience within reprographics/mailroom environment is essential.
Competent with Microsoft Office tools; Excel, Word, PowerPoint, Outlook emails and Teams.
Excellent attention to detail skills is a must.
Knowledgeable about routine maintenance and upkeep of equipment preferable.
Client focused approach to provide our high standard of service required.
Ability to work alone or collaboratively daily as part of a wider team.
Ability to work to deadlines
Available immediately – upon successful vetting
Our Relief Team are often client facing so your outstanding customer service skills with the ability to interact with people across a diverse range of backgrounds and levels, with the ability to easily build rapport with people will put your in great stead!
You’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.

Rewards and Benefits:

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday pay, plus bank holidays (dependant on hours worked)
Referral Scheme
Gym discount
Access to all Williams Lea internal job opportunities
Access to Learning Lounge and our internal training suite

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity:

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

Apply Now

Refine Your Search

helpdesk support jobs in greater london

Multi Services Assistant

IT Helpdesk Officer

Graduate Cloud Support Engineer

Remote Support Desk Operative

Customer Service Agent (20hrs per week)

Customer Service Consultant

IT 1st Line Support Engineer

IT Desktop Support

Community Manager (Corporate Workplace) – Monday–Friday | Bank or Moorgate Station

Customer Service Representative

SOC Analyst

Facilities & Compliance Co-ordinator

Analyst – Desktop Support

IT Support Engineer

Facilities Helpdesk Coordinator

Digital Systems Manager

Customer Service Consultant - Baker Street, London

Helpdesk Support Officer

IT Helpdesk Specialist, UK

Helpdesk Operator

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