technical assistant Work, Jobs in greater london (with Salaries)

Technical Support Assistant
Bookedit —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
5d
Technical Assistant
Newham Council —London
- £45,750 - £55,323 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
6d
Technical Assistant (biotechnology)
D Young & Co —London
- Communication skills
Technical Assistant
ISS Facility Services —London
- Carpentry
- Maintenance
- Plumbing
Quick apply
Production Assistant
Ghostpunch Games —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Ticket Office & Operations Assistant
Absolute Taste —London
- Up to £36,000 a year
- Weekend availability
- Supervising experience
- IT
- Leadership
Quick apply
Technical Assistant, PV
Talbot Underwriting Services Ltd (TS1) —London
- Communication skills
Quick apply
2d
Accounts Assistant
CBCX GROUP LTD —London
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
Quick apply
14d
Assistant Engineering Manager
Arriva London North Limited —Enfield
- £63,000 a year
- Full-time
- Maintenance
- Leadership
- Employee discount
Quick apply
Assistant Technical Coordinator
Hill Group UK —London
- Communication skills
- Time management
- Employee discount
Senior Technician Technical Services
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Weekend availability
- Communication skills
5d
Departmental Facilities Assistant
Imperial College London —South Kensington
- £37,108 - £40,166 a year
- Part-time
- Maintenance
- University
- Annual leave
1d
Assistant Int. Production Consultant
BBC —London
- £30,000 - £40,000 a year
- Full-time
8d
GLP Track Assistant / Biobank, Laboratory Support Officers Department
Health Services Laboratories (HSL) —London
- Up to £33,818 a year
- Nights as needed
- Mechanical knowledge
- Annual leave
- Employee assistance programme
7d
Assistant Design Engineer
M Group —Hounslow
- Mentoring
7d
Repair Studio Assistant
Samsonite —London
- Part-time
Freelance Postproduction Assistant
Ghostpunch Games —London
- Microsoft Word
- Microsoft Excel
- English
14d
Research Assistant
University College London —London
- £41,833 a year
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Annual leave
- Employee assistance programme
2d
Technical Design Assistant
Hub Design and Construction Ltd —London
- £2,200 - £2,600 a month
- Full-time
- AutoCAD
- Microsoft Office
- Organisational skills
Quick apply
Research Assistant or Associate in Computational Mechanics for Hydrogen Turbine Technologies
Imperial College London —South Kensington
- £43,863 - £57,472 a year
- Full-time
- Doctoral degree
13d

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Technical Support Assistant

Bookedit -
London

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
5 days ago

Qualifications

Customer service
Technical support
IT support
Organisational skills
Account management
Communication skills

Full job description

Technical Support Assistant
The Role

The Technical Support Assistant provides hands-on support across client
accounts, ensuring that systems and solutions are implemented accurately,
efficiently, and in line with client requirements. This role requires strong
attention to detail, a proactive approach to problem-solving, and the ability to
work closely with account stakeholders to drive client satisfaction and success.
No prior technical experience is required; full training will be provided. This
position is ideal for a motivated, organized, and customer-focused individual
eager to develop technical and client management skills.

Key Objectives of the Role
 Prepare, maintain, and manage client systems accurately and efficiently.
 Ensure the timely and successful delivery of solutions aligned with
customer needs and objectives.
 Communicate clearly and proactively with clients regarding the progress
of queries and requests.
 Collaborate with internal stakeholders to identify opportunities for
improvement and growth within client accounts.
 Support colleagues by assisting with complex client requests or issue
escalations as needed.

Responsibilities
Client Systems Management
 Prepare, configure, and maintain client-specific systems according to
documented procedures.
 Follow training and guidance to ensure accurate system setup and
updates.
 Maintain a high level of attention to detail to prevent errors and ensure
systems operate correctly.
Delivery & Customer Support Ensure all solutions are delivered on time and meet customer objectives.
 Respond to client queries promptly and keep clients informed of
progress where needed.
 Escalate issues or complex requests to appropriate team members when
necessary.
 Ensure updates and solutions are delivered within agreed commercial
parameters.
Collaboration & Growth Support
 Work closely with internal stakeholders to support service delivery.
 Identify opportunities to enhance the client experience, encourage
adoption of new features, and support account development.
 Assist in managing escalations or challenging client requests, ensuring
issues are resolved efficiently.
Continuous Improvement
 Maintain knowledge of processes, systems, and best practices through
training and ongoing learning.
 Provide feedback on systems or processes that could improve efficiency
or customer experience.

Skills & Attributes
 Strong attention to detail and organizational skills.
 Excellent communication and customer service skills.
 Proactive, solution-oriented, and able to work independently.
 Collaborative and adaptable, comfortable working with a range of
stakeholders.
 Willingness and ability to learn new systems and processes quickly.

This role requires an individual who actively demonstrates and upholds
company values.

This job description is not exhaustive. The employee may be required to
undertake additional duties within their skillset and capability as reasonably
requested by their manager to support the needs of the business.

Pay: £25,000.00-£30,000.00 per year

Work Location: Hybrid remote in London EC4A 2DQ

Quick apply

Refine Your Search

technical assistant jobs in greater london

Technical Support Assistant

Technical Assistant

Technical Assistant (biotechnology)

Technical Assistant

Production Assistant

Ticket Office & Operations Assistant

Technical Assistant, PV

Accounts Assistant

Assistant Engineering Manager

Assistant Technical Coordinator

Senior Technician Technical Services

Departmental Facilities Assistant

Assistant Int. Production Consultant

GLP Track Assistant / Biobank, Laboratory Support Officers Department

Assistant Design Engineer

Repair Studio Assistant

Freelance Postproduction Assistant

Research Assistant

Technical Design Assistant

Research Assistant or Associate in Computational Mechanics for Hydrogen Turbine Technologies

I want to receive the latest job alerts for technical assistant in greater london

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