3rd line support Work, Jobs in Greater Manchester (with Salaries)

Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Customer and Trading Manager - Nightshift
Sainsbury's —Bolton
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
People Services Adviser
Bupa —Salford
- £26,400 - £28,500 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee discount
- Gym membership
Quick apply
7d
Managed Services - First Line Support Team Lead
HSO Group B.V. —Manchester
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
Support at Home Worker-Hyndburn
Age UK Lancashire —Accrington
- £12.80 an hour
- Monday to Friday
- Remote
- Organisational skills
- Cleaning
- Cash handling
- Annual leave
- Employee assistance programme
14d
Application Support Technician (8-Month Fixed Term)
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
5d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
Lead Facilitator - The Agency
Contact Theatre —Manchester
- £12,700 a year
- Mentoring
13d
Service Desk Analyst
Health Research Authority —Manchester
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Continuous improvement
7h
3rd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Communication skills
Quick apply
SEND Support Assistant - Salterhebble J & I School
Calderdale Council —Halifax
- Organisational skills
- Communication skills
- School
3rd Line Infrastructure Engineer
LIMA —Salford
- £50,000 - £60,000 a year
- Employee assistance programme
Healthy Lifestyle Advisor (Male due to male only groups)
ABL Health —Stockport
- £25,000 a year
- Weekend availability
- Communication skills
- Annual leave
- Referral programme
YDP Academy Coach
Stockport County Football Club —Stockport
- £7,980 a year
- Part-time
- IT
- In-person
- Communication skills
Quick apply
Head of IT
Calderdale College —Halifax
- £55,974 - £57,655 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Chemistry Support Specialist (F/M/D)
Avantor —Macclesfield
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
Streetworks Administrator
Network Plus —Salford
- £26,000 - £29,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Continuous improvement
Quick apply
11d

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Home Energy Advisor

M Group -
Manchester

Apply Now

Job details

£31,373 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

CRM software
Low carbon solutions
UK GDPR
Climate change mitigation
Customer support
Signposting to community resources
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

Home Decarbonisation- We’re working to eliminate fuel poverty, providing end-to-end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero.

You’ll be part of our Home Decarbonisation team, working across community programmes designed to support households most in need.

This is a field-based and customer-facing role, combining in-home visits with telephone support, helping residents access the right solutions to improve their homes and reduce energy costs.

What will you be doing?

As a Home Energy Advisor, you’ll play a vital role in supporting residents—particularly those in vulnerable situations—to better manage their energy use and access available support.

You’ll be:

Providing face-to-face and telephone energy advice, tailored to individual household needs
Supporting residents to reduce energy usage, lower bills, and improve home efficiency
Identifying risks, safeguarding concerns and signposting to additional support services
Recommending practical solutions, including energy-saving behaviours and retrofit measures
Working closely with internal teams to deliver the full range of AgilityEco services
Accurately recording all interactions using CRM systems and maintaining high data quality
Managing referrals and recognising when to escalate queries or opportunities
Ensuring all customer data is handled safely and in line with GDPR and company policies

This is a role where empathy, judgement and initiative really matter—you’ll be helping people navigate real-life challenges while supporting wider sustainability goals.

What you’ll bring

A Level 3 Energy Awareness qualification (or equivalent energy efficiency qualification)
A solid understanding of household energy use and cost-saving measures
Experience supporting vulnerable customers, with sensitivity and professionalism
Awareness of safeguarding principles and how to respond appropriately
Strong communication skills—confident, clear and compassionate
Experience using CRM systems and Microsoft Office tools
High attention to detail, with the ability to manage multiple tasks and meet deadlines
A proactive mindset, able to work independently and use your initiative

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers:

25 days annual leave plus bank holidays
2 Paid volunteer days per year

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#AgilityEco #LI-SZ #LI-Remote INDREG

Apply Now

Refine Your Search

3rd line support jobs in greater manchester

Home Energy Advisor

Customer and Trading Manager - Nightshift

1st Line Service Desk Technician

People Services Adviser

Managed Services - First Line Support Team Lead

3rd Line Support Engineer

Support at Home Worker-Hyndburn

Application Support Technician (8-Month Fixed Term)

IT Support Analyst

3rd Line Support Engineer SME - FTC

Lead Facilitator - The Agency

Service Desk Analyst

3rd Line Infrastructure Engineer

SEND Support Assistant - Salterhebble J & I School

3rd Line Infrastructure Engineer

Healthy Lifestyle Advisor (Male due to male only groups)

YDP Academy Coach

Head of IT

Chemistry Support Specialist (F/M/D)

Streetworks Administrator

I want to receive the latest job alerts for 3rd line support in greater manchester

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