Bank customer service Work, Jobs in Greater Manchester (with Salaries)

Customer Service Advisor
Barclays —Stockport
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
7d
Universal Banker
HSBC Global Services Limited —Bolton
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
KYC Onboarding Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Travel
- Banking
Quick apply
Associate, Client Service II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Management
- Business development
- Bachelor's degree
Customer Support Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Annual leave
Quick apply
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Bank Business Administrator
Spire Healthcare —Macclesfield
- £12.76 an hour
- Part-time
- Customer service
- Free parking
- Annual leave
Senior Specialist, Client Service
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- School
Customer Service - Senior Personal Banker (12 months)
National Westminster Bank PLC —Sale
- From £28,475 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
4d
Senior Specialist, Client Service Management
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
- Banking
New Business Administrator
Allica Bank —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
4d
Lending Servicing Officer
Allica Bank —Manchester
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
Senior Vice President, Client Service
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- Leadership
Senior UX Researcher (12 Months)
National Westminster Bank PLC —Manchester
- Full-time
- Hybrid work
- Data analysis skills
- Agile
- Leadership
- Annual leave
3d
Detection Team Lead - FinCrime
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply

Related jobs to explore

Based on your search for bank customer service

Customer Service Advisor
Assured Pharmacy —Manchester
*Handle inbound patient queries* via *telephone and email* (telephone-first approach). Call customers who need to book reviews or have had payments fail to make…
£30,000 a year
Quick apply
2d
Customer Support Advisor
ITCUK —Manchester
Creating engaging interactions and developing relationships with customers. Shows commitment to fostering positive and respectful interactions with customers…
£28,000 a year
Quick apply

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bank customer service jobs near greater manchester

Customer Service Advisor

Barclays -
Stockport

Apply Now

Job details

Permanent
£26,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 10/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000103972

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities

Collaboration across multiple digital channels to personalise each interaction with a customer.
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
Support teams within the business operations function as needed, including risk management, compliance and collections.
Comply with all regulatory requirements and internal policies related to customer care.
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

bank customer service jobs in greater manchester

Customer Service Advisor

Customer Service Manager X2

Universal Banker

KYC Onboarding Specialist

Associate, Client Service II

Customer Support Specialist

Client Support Specialist

Bank Business Administrator

Senior Specialist, Client Service

Customer Service - Senior Personal Banker (12 months)

Senior Specialist, Client Service Management

New Business Administrator

Lending Servicing Officer

Senior Vice President, Client Service

Senior UX Researcher (12 Months)

Detection Team Lead - FinCrime

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