technical support Work, Jobs in greater manchester (with Salaries)

Technical Support - Genomics
Agilent Technologies LDA UK Limited —Cheadle
- Full-time
- Hybrid work
- Spanish
- Laboratory experience
- English
- Employee stock purchase plan
- Employee assistance programme
14d
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
Technical Support Specialist III
Waters Corporation —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Support Engineer
Digital Applications International Ltd —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule
12d
IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Support Analyst
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- Computer networking
IT Support & Services
MDPI UK —Manchester
- Full-time
- English
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
8d
Cisco Technical Success Manager
Softcat —Manchester
- Hybrid work
- Sales
- Travel
- Organisational skills
- Flexible schedule
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Energy Support Specialist (Italian Speaking) - Fixed Term Contract
Tesla —Manchester
- CRM software
- English
- Communication skills
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
17h
IT Technician
Stockport Council —Stockport
- £23,660 - £28,142 a year
- Full-time
- Hybrid work
- School
12d
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Technical Support Specialist
ADI Global Distribution —Oldham
- Full-time
- Remote
- English
- Windows
- Communication skills
13h
Digital Product Support
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- APIs
6d
Local IT Support Technician
Fieldfisher —Manchester
- Full-time
- IT
- In-person
- Communication skills
12d
Support Country and Infrastructure Lead
Siemens Energy —Manchester
- Full-time
- English
- Communication skills
Systems Support & Governance Coordinator
JCDecaux —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
School IT Technician
Dataspire Solutions Ltd —Gorton
- £25,000 - £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Sick pay
Quick apply
8d
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
8d

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technical support jobs near greater manchester

Technical Support - Genomics

Agilent Technologies LDA UK Limited
Cheadle

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Job details

Full-time
14 days ago

Benefits

Employee stock purchase plan
Company pension
Employee assistance programme
Life insurance

Qualifications

French
Biology
Spanish
Laboratory experience
English
Presentation skills
Bachelor's degree
Italian
Communication skills

Full job description

Job Description

Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Want more information on Agilent? Check out www.agilent.com!

Seeking a scientist to provide customers with post-sales technical support on the Genomics portfolio including instrument and application support for Automated Electrophoresis, qPCR, Microarray and NGS.

The scientist will be responsible for providing technical support for these products remotely by phone, email, and other remote support tools. Team members in this role understand customers' problems, recommend solutions to meet their needs, and ensure customer success and satisfaction.

The position will be based in our Cheadle Agilent Office (hybrid model).

Principle Duties/Responsibilities:

Provide high level of technical application support related to our Agilent's solutions
Remote troubleshooting on instrument hardware, software, consumables as well as applications
Document customer interactions using our internal ticketing systems and align with company processes for complaint handling
Work closely with field and repair center teams
Provide consolidated feedback to sales and field teams regarding customer issues
Develop technical resources for customers
Provide external scientific trainings on Agilent's Genomics solutions

Qualifications

Bachelor's degree in Biochemistry, Molecular Biology, or related field required or equivalent experience
Lab experience is required
Experience with molecular biology and automation is highly preferred
Previous customer-facing experience is a plus
Fluent in English, additional languages (French, Spanish or Italian) are highly preferred
Excellent interpersonal communication and presentation skills
A passion for sharing scientific knowledge with customers and colleagues

We offer:

Agilent offers core global benefits to all staff - but in addition to these, the business offers, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities.
An opportunity for you to grow within a world-class company to develop your skills.
An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust.
Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with.
A dedication to work/life balance.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Apply Now

Refine Your Search

technical support jobs in greater manchester

Technical Support - Genomics

Desktop Support Technician

Technical Support Specialist III

Technical Support Engineer

IT Support Technician

Support Analyst

IT Support & Services

Cisco Technical Success Manager

1st Line NOC Engineer

Energy Support Specialist (Italian Speaking) - Fixed Term Contract

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IT Technician

Field Support Engineer - ITS

Technical Support Specialist

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Local IT Support Technician

Support Country and Infrastructure Lead

Systems Support & Governance Coordinator

School IT Technician

2nd Line IT Support Analyst

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