Logistics Work, Jobs in Greatworth, Nth (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Operations Operative / Driver
Converge Technology Solutions —Milton Keynes
- £30,000 a year
- Full-time
- Driving
- IT
- Communication skills
Water Recycling Operations Support Manager- Days (Logistics)
Anglian Water Services Ltd —Great Billing
- £50,000 a year
- Full-time
- Management
- Communication skills
5d
Logistics Coordinator
Newly Weds Foods —Banbury
- Analysis skills
- IT
- Communication skills
Quick apply
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
8d
Logistics Planner
Yusen Logistics (UK) —Northampton
- £31,125.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Referral programme
12d
Logistics Quality Auditor
Proximo Holdings Limited —Ryton on Dunsmore
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Communication skills
- Referral programme
Quick apply
Warehouse Operative
All Aces Couriers —Banbury
- From £37,500 a year
- Full-time
- Microsoft Word
- Driving
- Warehouse experience
- Free parking
Quick apply
23h
Executive Assistant - Global Logistics
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
Logistics Planner and Coordinator
Pelican Products, Inc. —Leighton Buzzard
- £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
6d
Assistant Transport Manager
Stobart —Rugby
- Up to £38,950 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Warehouse - Shift Manager
Volvo Group —Rugby
- Up to £45,000 a year
- Management
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
13d
Operations Manager
CEVALogistics —Daventry
- Full-time
- Management
- Warehouse experience
- Negotiation
- Annual leave
- Employee discount
Supply Chain Systems & Data Analyst
Singer Vehicle Design —Daventry
- Temporary
- Microsoft Excel
- Engineering
- Data analysis skills
- Free parking
Quick apply
14d
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Crick
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
6d
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Banbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Analyst, Contract Logistics
DSV —Northampton
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee discount
13d
AV Technician - Warehouse - Full time
That event company LTD —Thame
- £26,500 - £30,000 a year
- Overtime
- Communication skills
- Free parking
- Paid training
Quick apply
10d
Team Member Warehouse
Warburtons —Banbury
- £658.09 - £685.06 a week
- Full-time
- Organisational skills
- Warehouse experience
- Communication skills
- Employee discount
5d
Transport Coordinator
Stobart —Rugby
- £29,555 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply

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logistics jobs near greatworth, nth

Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

logistics jobs in greatworth, nth

Customer Experience Manager

Operations Operative / Driver

Water Recycling Operations Support Manager- Days (Logistics)

Logistics Coordinator

Head of Operations

Logistics Planner

Logistics Quality Auditor

Warehouse Operative

Executive Assistant - Global Logistics

Logistics Planner and Coordinator

Assistant Transport Manager

Warehouse - Shift Manager

Operations Manager

Supply Chain Systems & Data Analyst

Manager Service Delivery & Transport

Area Manager, Amazon Logistics

Analyst, Contract Logistics

AV Technician - Warehouse - Full time

Team Member Warehouse

Transport Coordinator

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