business analyst Work, Jobs in greenock (with Salaries)

Insight Analyst
CalMac Ferries Limited —Gourock
- £54,000 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
12d
Business Analyst - Product Owner
CGI —Glasgow
- Full-time
- Agile
- Communication skills
Quick apply
Senior Data Analyst
COPPER HUB LTD —Gourock
- £62,000.00 - £70,552.54 a year
- Full-time
- SQL
- AWS
- Machine learning
- Free parking
- Life insurance
Quick apply
8d
Business Analyst- BI
Aggreko —Glasgow
- Full-time
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Business Analyst
Home Office —Glasgow
- £39,500 - £46,000 a year
- Part-time
- English
- Analysis skills
- Presentation skills
- Annual leave
2d
Business Systems Analyst
Terumo Aortic —Inchinnan
- £45,000 - £50,000 a year
- Engineering
- No degree
- Communication skills
Quick apply
1d
Commercial Analyst
iomart —Glasgow
- Up to £28,000 a year
- Full-time
3d
Technical Business Analyst
Iberdrola Group —Glasgow
- From £50,400 a year
- Oracle
- Computer Science
- Engineering
- Annual leave
- Employee discount
8h
Portfolio Risk Reporting Analyst
Barclays —Glasgow
- Microsoft Excel
- Continuous improvement
6h
Business Analyst - Lending Tribe
Barclays —Glasgow
- Analysis skills
- Bachelor's degree
- Agile
6d
Service Delivery Business Analyst (IT)
Peak Scientific —Glasgow
- ERP systems
- Bachelor's degree
- AI
Senior Business Intelligence Analyst (UK)
Sign Language Interactions Ltd —Glasgow
- £44,000 a year
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Sick pay
Quick apply
Finance Business Analyst
Aggreko —Glasgow
- Full-time
- Hybrid work
- Accounting
- Agile
- Employee assistance programme
- Employee discount
12h
Data Analyst
DC Thomson —Glasgow
- Full-time
- Hybrid work
- SQL
- AI
- Python
Quick apply
Assistant Vice President Chief Data Analytics Office - Business Analyst
Barclays —Glasgow
- Agile
- AI
- Communication skills
7d
Senior Analyst Programmer
Muller Group —East Kilbride
- Full-time
- Hybrid work
- No degree
- Mentoring
- Software development
- Employee discount
- Bereavement leave
PMO Analyst - S4
Weir Group —Glasgow
- Full-time
- Hybrid work
- ERP systems
- Organisational skills
- Agile
Data Analyst
FDM Group —Glasgow
- Hybrid work
- Data analysis skills
- SQL
Senior Analyst - Performance Reporting
Iberdrola Group —Glasgow
- £55,000 - £68,750 a year
- Engineering
- Accounting
- Communication skills
- Annual leave
- Employee discount
12d
Business Analyst, Capital Markets - Glasgow
Capco —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Financial services
- Annual leave
- Life insurance
Quick apply

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Insight Analyst

CalMac Ferries Limited -
Gourock

Apply Now

Job details

Full-time
£54,000 a year
12 days ago

Benefits

Company pension

Qualifications

Power BI
Microsoft Excel
Business analysis
SQL
Analysis skills
Predictive analytics
Marketing

Full job description

Salary

Circa £54,000

Contractual hours

37.5

Basis

Full time

Package

- Agile Working (minimum 2 days per week in office) - 37 days annual leave (pro-rata) - Staff travel pass for yourself, spouse/partner, and dependents - An industry outstanding pension

Date posted

04/05/2026

Job reference

REC000101481

Shape the future of customer experience across Scotland’s lifeline ferry services

At CalMac, our customers are at the heart of everything we do. We connect communities, support local economies, and deliver essential services across Scotland’s west coast. Now, we’re looking for a talented Insight Analyst to help us transform how we use data to deliver exceptional customer experiences and operational performance.

About the Role

As part of our Insight team, you’ll play a pivotal role in turning complex data into powerful, actionable insight. You’ll analyse customer behaviour, feedback, and operational performance to identify trends, uncover opportunities, and influence decisions at every level of the business.

From shaping strategy to improving day-to-day customer journeys, your insight will directly impact how we serve our communities.

What You’ll Be Doing

Turn data into insight - Analyse customer, transactional, and operational data to understand behaviours, sentiment, and performance trends.

Drive meaningful improvements - Undertake deep dives across the customer journey, identifying pain points and recommending targeted, measurable improvements.

Own performance reporting - Deliver clear, compelling KPI reporting on customer experience and operations, highlighting risks, trends, and opportunities.

Build powerful dashboards & tools - Develop and maintain dashboards, reports, and data products that enable self-serve insight across the business.

Collaborate and influence - Work cross-functionally with Customer Experience, Marketing, Operations, and Data teams to deliver better outcomes.

Tell the story behind the data - Translate complex analysis into engaging narratives and actionable recommendations for stakeholders and external partners.

Enhance CRM and campaigns - Support targeted campaigns through customer segmentation and post-campaign analysis, driving a true test-and-learn culture.

What We’re Looking For

Proven experience (3+ years) in insight, data, business analysis or similar roles
Strong analytical and problem-solving skills, with the ability to work with large and complex datasets
Proficiency in Excel and Power BI (experience with Dynamics 365 / Power Platform is an advantage)
Ability to communicate complex insights clearly and confidently to a variety of audiences
Experience in customer experience measurement, marketing analytics, or operational performance analysis
Working knowledge of SQL (or a willingness to learn)
A natural storyteller who can bring data to life and influence decisions

What Will Set You Apart

Curiosity about customer behaviour and what drives it
Passion for data-led decision making and continuous improvement
Critical thinking and a proactive, solutions-focused mindset
Strong collaboration skills and the ability to influence stakeholders
A commitment to sustainability and inclusive service design

Why Join CalMac?

Be part of a purpose-driven organisation that supports Scotland’s island communities
Influence real change in customer experience across a vital national service
Work in a collaborative, forward-thinking Insight team
Opportunities to develop advanced analytics skills including predictive modelling and segmentation
Help champion a data-driven culture across the business

Ready to make an impact?

If you’re passionate about transforming data into meaningful change and want your work to truly matter, we’d love to hear from you.

Apply now and help us deliver journeys that matter.

Apply Now

Refine Your Search

business analyst jobs in greenock

Insight Analyst

Business Analyst - Product Owner

Senior Data Analyst

Business Analyst- BI

Business Analyst

Business Systems Analyst

Commercial Analyst

Technical Business Analyst

Portfolio Risk Reporting Analyst

Business Analyst - Lending Tribe

Service Delivery Business Analyst (IT)

Senior Business Intelligence Analyst (UK)

Finance Business Analyst

Data Analyst

Assistant Vice President Chief Data Analytics Office - Business Analyst

Senior Analyst Programmer

PMO Analyst - S4

Data Analyst

Senior Analyst - Performance Reporting

Business Analyst, Capital Markets - Glasgow

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