Planning lead Work, Jobs in Grove, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Project Manager
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- Agile
- Annual leave
- Work from home
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Junior Commercial Manager
Imagine Cruising —Royal Wootton Bassett
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Free parking
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12d
Buying Manager
John George —Reading
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Head of Logistics - Events
Absolute Taste —Bicester
- Full-time
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- Contracts
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11d
Training Manager
The Faraday Institution —Harwell
- £42,000 - £45,000 a year
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4h
IT Manager
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4d
Production Manager
Open Cosmos —Didcot
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Publishing Coordinator
Wiley —Oxford
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NHS Thames Valley Integrated Care Board —Oxford
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5d
VodafoneThree - Portfolio Planning Lead
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3d
Business Officer
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5d
Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover
Reducing the Risk of Domestic Abuse —Thames Valley
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Head of Complex Care Commissioning
NHS Thames Valley Integrated Care Board —Oxford
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5d
Finance Manager
Greenplant Ltd —Wheatley
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- Presentation skills
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6d
Bershka Deputy Manager Oxford City
INDITEX —Oxford
- Full-time
- Leadership
- Employee discount
Quick apply
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
6d

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

planning lead jobs in grove, oxf

Team Lead - Customer Service

Project Manager

Junior Commercial Manager

Buying Manager

Head of Logistics - Events

Training Manager

IT Manager

Production Manager

Operations Manager

Publishing Coordinator

MCA DoLs Assessor

VodafoneThree - Portfolio Planning Lead

Business Officer

Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover

Demand and Planning Lead

Delivery Project Manager (DataCosmos)

Head of Complex Care Commissioning

Finance Manager

Bershka Deputy Manager Oxford City

Quality Improvement Lead

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