Service desk Work, Jobs in Grove, Oxf (with Salaries)

Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
21h
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
21h
Service Desk Assistant
Workman Facilities Management Limited —Swindon
- £24,785 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
Senior IT Service Desk Engineer
Webexpenses —Witney
- Full-time
- Travel
- Leadership
Quick apply
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
8d
Systems Support and Configuration Officer
Soha Housing Limited —Didcot
- £39,650 a year
- Full-time
- Customer service
- SharePoint
- IT
Quick apply
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Customer Support Technician
Ricoh —Reading
- Communication skills
Client Support Administrator
Amentum —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
6d
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
12d
ICT Technician
European Electronique —Reading
- £27,000 - £28,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
8d
Sales Administrator
HydraB —Oxford
- Full-time
- Sales
- IT
- Employee assistance programme
- Employee discount
Quick apply
7d
DLP Analyst
Primark —Reading
- Analysis skills
- Communication skills
6d
ITMS Second Line Technician
Onecom —Swindon
- Monday to Friday
- SharePoint
- In-person
- Communication skills
- Employee discount
Quick apply
Hire and Sales Coordinator
GAP Group —Oxford
- Full-time
- Microsoft Outlook
- Sales
- Customer service
6d
IT Science Computing Engineer
Centre for Ecology & Hydrology —Wallingford
- £40,574 - £43,056 a year
- Full-time
- Hybrid work
- Azure
- AWS
- IT
- Annual leave
- Employee discount

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Service Desk Technician

Oxford Health NHS Foundation Trust -
Oxford

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Job details

Full-time
£32,073 - £39,043 a year
21 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Access
Microsoft Outlook
Microsoft Office
ITIL
Active Directory

Full job description

We are recruiting for an experienced Service Desk Technician to join our IM&T Team based at Littlemore Mental Health Centre in Oxford, supporting sites across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

You'll work closely with the IT Operational Team, providing in-depth second line technical support as well as internal support for the first line Service Desk function, including first line hardware, software and telecommunications issues across the Trust. You'll use your expertise to detect, diagnose and resolve customer issues in accordance with our Service Level Agreement.

You'll need an excellent working knowledge of Microsoft applications such as Excel, Outlook, Word, Office 365 and in-depth troubleshooting experience of Windows 11 and Active Directory. We're also keen to hear from applicants with knowledge of ITIL best practice.

If you have a technical background, experience of working within a service desk and enjoy complex problem solving for a wide customer base, we would love to hear from you!

You'll be required to take part in the Service Desk Out of Hours (24x7x365) rota performing ‘urgent on call’ services outside of the normal hours of operation for in-patient/extended hours services. This role requires travel to various sites across the Trust so applicants must have a full valid driving licence and access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

Provide first line software support for all applications in standard use by OBMH IT customers, including Word, Excel, Access, PowerPoint and Outlook

Analyse and advise on system errors, application problems and network issues

Investigate data anomalies and implement corrective action where required

Provide first line hardware support for PCs, printers and other attached network devices

Provide first line telecommunications support

Please refer to the job description attached for a comprehensive list of duties

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists may apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

Refine Your Search

service desk jobs in grove, oxf

Service Desk Technician

IT Support Officer

IT Service Desk Apprentice

IT Service Desk Analyst

Service Desk Assistant

Senior IT Service Desk Engineer

Customer Care Coordinator

Head of Service Desks - Reading, UK

Senior IT Support Technician

Systems Support and Configuration Officer

1st Line IT Support Technician

Customer Support Technician

Client Support Administrator

Client Support Coordinator

ICT Technician

Sales Administrator

DLP Analyst

ITMS Second Line Technician

Hire and Sales Coordinator

IT Science Computing Engineer

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