Business support manager Work, Jobs in Guildford, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
3d
General Manager
Horizon Leisure Centres —Guildford
- £43,192.40 a year
- Full-time
- Management
- Travel
- IT
- Free parking
- Annual leave
2d
Client Services Manager
Eurofins UK Clinical Diagnostics —Guildford
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
6d
Area Support Manager
Impact Food Group —Woking
- £40,000 a year
- Full-time
- Management
- Restaurant
- Annual leave
- Employee discount
Quick apply
12d
Business Support Manager (IUC Business and Performance)
London Ambulance Service NHS Trust —London
- £55,524 - £62,652 a year
- Full-time
8d
Area Support Manager - South East
Dine Contract Catering —Guildford
- Up to £33,000 a year
- Weekend availability
- Culinary experience
- Cooking
- Continuous improvement
3d
Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Guildford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
School Business Manager
St Dunstan's Catholic Primary School —Woking
- £41,585 - £51,175 a year
- Part-time
- Human resources
- Organisational skills
- IT
Quick apply
Office Facilities & Operations Manager, Woking
Collaborate Industries Limited —Woking
- £40,000 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
Quick apply
18h
General Manager
Weyside —Guildford
- Up to £55,000 a year
- Full-time
- Employee discount
Quick apply
Test Center Manager (Guildford)
Pearson —Guildford
- Weekend availability
- Customer service
- Windows
- Microsoft Office
4h
Business Development Manager – IT & Cyber Security
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Referral programme
Quick apply
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
2d
Operations Manager - Guildford
DPD Group UK —Guildford
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Dual Site Manager - 36 hours - Guildford and Farnham
JoJo Maman Bébé —Guildford
- Organisational skills
- IT
- Leadership
- Annual leave
6d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
8d
Key Account Manager
Loma Systems —Farnborough
- £60,000 - £75,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
Patient Services Manager
Nuffield Health —Guildford
- Up to £42,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
- Gym membership
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
9d

I want to receive the latest job alerts for business support manager in guildford, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business support manager jobs near guildford, sry

Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

business support manager jobs in guildford, sry

Customer Service Manager

General Manager

Client Services Manager

Area Support Manager

Business Support Manager (IUC Business and Performance)

Area Support Manager - South East

Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped

School Business Manager

School Business Manager

Office Facilities & Operations Manager, Woking

General Manager

Test Center Manager (Guildford)

Business Development Manager – IT & Cyber Security

Customer Support Team Lead

Operations Manager - Guildford

Dual Site Manager - 36 hours - Guildford and Farnham

People Operations Manager - Events

Key Account Manager

Patient Services Manager

Head of Projects - Reading, UK

I want to receive the latest job alerts for business support manager in guildford, sry

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected