We are hiring a Facilities Coordinator to support the day-to-day operation of our Horsham office and wider regional sites.
You will play a key role in maintaining safe, compliant and well-run working environments, working closely with internal teams and external providers. The focus is on delivering consistent facilities services, managing maintenance and compliance, and supporting improvements to the workplace.
This role suits someone with facilities or workplace services experience who takes ownership, works at pace and is focused on service quality.
Facilities operations and service delivery
- Act as the main point of contact for facilities matters across Benchmark offices
- Support the Facilities Manager in coordinating third-party providers across cleaning, catering, M&E and workplace services
- Log, track and escalate maintenance issues through to resolution
- Maintain high workspace standards across sites
Compliance, health and safety
- Support health and safety compliance, including inductions and ongoing monitoring
- Maintain accurate records of certifications, compliance documentation and service reports
- Coordinate first aider and fire marshal training
- Support DSE assessments and workstation setup
- Work with landlords and suppliers to ensure regulatory compliance
Vendor and stakeholder management
- Coordinate external contractors and service providers, including CBRE
- Obtain and review reports, quotations and remedial works
- Build effective relationships with internal teams, landlords and suppliers
Projects and continuous improvement
- Support workplace projects, office moves and ad hoc initiatives
- Identify opportunities to improve service delivery, efficiency and workplace experience.
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Experience in facilities management or workplace services
- Understanding of building operations and service delivery
- Experience managing suppliers and contractors
- Knowledge of health and safety and compliance requirements
- Strong organisation skills with attention to detail
- Ability to prioritise workload and manage multiple tasks
- Strong communication skills and stakeholder management
Desirable
- Experience working across multi-site environments
- Exposure to facilities systems, reporting tools or environmental data
- Experience supporting projects or office moves
You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different.
We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham’s main line train station.
Benchmark is one of the UK’s leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides support to over 1000 financial planners across our employed, self-employed and independent models. Our solutions are award-winning, enabled by proprietary technology covering regulatory, platform and investment services, all of which are designed to support advisers at every stage of their journey – from starting their career, improving how they run productively and effectively, to accelerating growth and ultimately thinking about succession planning.
We are growing rapidly, with more than 50 acquisitions in recent years and have multiple offices across the UK.
Delivering good client outcomes is at the heart of everything we do. Our duty of care, including support for vulnerable customers, is embedded into our culture and decision‑making.
As part of the Schroders Group, the UK’s largest listed asset manager with over £750bn of assets, Benchmark benefits from a focussed business model with clear accountability with the scale of a global services organisation.
We're looking for the best, whoever they are
We know that diverse perspectives and an inclusive culture where all can succeed lead to better decisions and stronger outcomes for the company its clients and its employees. That’s why inclusion and diversity are strategic priorities for us. We’re proud to be an equal opportunities employer. You’re welcome at Benchmark regardless of your age, disability, gender identity or expression, religious beliefs, sexual orientation, or socio-economic background. We’re building a workplace where everyone feels respected, valued, and empowered to thrive.
