Technical officer Work, Jobs in Guiseley, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Technical Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Maintenance
- Contracts
- IT
- Annual leave
Technical Support Officer
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Annual leave
11d
PFI Technical Officer
Leeds City Council —Leeds
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Negotiation
- Annual leave
Enforcement Immigration Officer
Home Office —Leeds
- £34,415 - £34,931 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Annual leave
4d
Housing Adaptations Technical Officer
North Yorkshire Council —Harrogate
- £34,434 - £38,220 a year
- Full-time
- Construction experience
- Communication skills
- Employee discount
11d
Compliance Technical Officer
Yorkshire Housing —Middleton Park
- £46,725 a year
- Full-time
- Organisational skills
- IT
- Annual leave
- Employee discount
Senior Finance & Credit Control Officer (Maternity Cover)
Bradford District Credit Union —Bradford
- From £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
- Health & wellbeing programme
- Work from home
Quick apply
5d
Education & SEND Operations Manager
Spiky Profile Ltd. —Leeds
- £40,000 - £44,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
4d
Technical Support Officer (Administrative Duties)
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
3d
Ecological Data Officer
Yorkshire Water —Bradford
- £37,055 - £46,283 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Annual leave
Operational Support Officer
HM Courts and Tribunals Service —Leeds
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
5d
Senior Enforcement Officer
City of Bradford Metropolitan District Council —Bradford
- £39,862 - £46,142 a year
- Call to connect
- Customer service
- Presentation skills
- Mentoring
Environmental Compliance Officer
Plevin —Holmfirth
- £35,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
9d
Control Of Works Officer
Yorkshire Water —Bradford
- £41,667 - £52,084 a year
- Full-time
- Hybrid work
- Mentoring
- IT
- Communication skills
- Annual leave
- Flexible schedule
2d
Arboricultural Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Weekend availability
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
3d
Visitor Assistant
Leeds City Council —Leeds
- £8,270.27 a month
- Part-time
- Microsoft Office
- Cash handling
- Communication skills
- Annual leave
8d
Operational Support Officer
HM Courts & Tribunal Service —Leeds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
6d
Managing Director
Techbelt —Elland
- £110,000 - £125,000 a year
- Full-time
- Sales
- Engineering
- Master's degree
- Relocation assistance
Quick apply
Commissioning Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Temporary
- Microsoft Office
- Supervising experience
- Project management
- Annual leave
4d

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

technical officer jobs in guiseley, wyk

Revenue Protection Officer

Technical Officer

Technical Support Officer

PFI Technical Officer

Enforcement Immigration Officer

Housing Adaptations Technical Officer

Compliance Technical Officer

Senior Finance & Credit Control Officer (Maternity Cover)

Education & SEND Operations Manager

Technical Support Officer (Administrative Duties)

Ecological Data Officer

Operational Support Officer

Senior Enforcement Officer

Environmental Compliance Officer

Control Of Works Officer

Arboricultural Officer

Visitor Assistant

Operational Support Officer

Managing Director

Commissioning Officer

I want to receive the latest job alerts for technical officer in guiseley, wyk

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