& personal Work, Jobs in Gullane, Eln (with Salaries)

Rent Adviser (Homelessness)
East Lothian Council —Haddington
- £16.70 - £17.84 an hour
- Temporary
- Hybrid work
- Customer service
- Driving
- Travel
- Work from home
8h
Rent Adviser
East Lothian Council —Haddington
- £16.70 - £17.84 an hour
- Call to connect
- Hybrid work
- Customer service
- Driving
- Travel
- Work from home
8h
BTS Project Co-ordinator
Fife Council —Glenrothes
- £43,437.09 - £47,604.34 a year
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
- Employee discount
Pupil Support Assistant Level 2
Fife Council —Cupar
- £26,786.83 - £29,170.80 a year
- Part-time
- Education
- IT
- School
- Employee discount
Maintenance Technician
The Stables @ Mortonhall —North Berwick
- £27,500 - £28,500 a year
- Full-time
- Maintenance
- Plumbing
- Driving
- Free parking
Quick apply
Guardianship Manager
Academic Families —Edinburgh
- £35,000 - £39,000 a year
- 8 hour shift
- Management
- Bachelor's degree
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
2d
Suicide Prevention Officer
Change Mental Health —Edinburgh
- £30,768.10 a year
- Full-time
- Hybrid work
- Supervising experience
- Project management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
8d
Paralegal
Winn Solicitors (Scotland) LLP —Edinburgh
- Up to £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
Quick apply
9d
Transport Manager
Hogs Haven Golf Club —St. Andrews
- From £40,000 a year
- Full-time
- English
- Organisational skills
- Free parking
- Work from home
Quick apply
6d
Criminal Investigator
Insolvency Service —Edinburgh
- £39,259 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2d
Earth Fellow: salmon, sea and society
University of Edinburgh —Edinburgh
- Part-time
- Spanish
- Doctoral degree
- University
- Annual leave
- Employee discount
6d
Funeral Service Crew
Co-op —Edinburgh
- £13.24 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
13d
General Assistant
Leuchie House —North Berwick
- £13.45 an hour
- Part-time
- No experience needed
- Communication skills
- Paid training
- Employee assistance programme
Quick apply
2d
Digital Forensics, Comms Data & CCTV Manager
Fair Work Agency —Edinburgh
- £42,391 - £46,465 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- IT
- Annual leave
- Sick pay
Level 2 Outdoor Group Instructor
Rebel PT —Edinburgh
- £15 - £25 an hour
- Part-time
- Customer service
- First Aid Certification
- Organisational skills
Quick apply
2d
Branch Assistant (Part Time)
Ramsdens Financial Ltd —Dalkeith
- Up to £13.65 an hour
- Part-time
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
14d
Community Shop Manager
Cockburnspath Community Shop —Cockburnspath
- £31,000 - £33,000 a year
- Weekend availability
- Management
- Sales
- Merchandising
- Free parking
Quick apply
3d
General Manager - 1AA Rosette, Bar, Restaurant with Rooms
The Crusoe —Lower Largo
- Up to £50,000 a year
- Full-time
- Bar
- Supervising experience
- Organisational skills
- Free parking
Quick apply
8d
Commis Chef
Open Arms Hotel Located 25 miles outside Edinburgh —North Berwick
- £13.50 an hour
- Overtime
- Culinary experience
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Beauty Therapist
East Lothian Beauty —North Berwick
- £12.21 - £16.00 an hour
- Part-time
- Customer service
- English
- In-person
Quick apply

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Rent Adviser (Homelessness)

East Lothian Council -
Haddington

Apply Now

Job details

Temporary
£16.70 - £17.84 an hour
8 hours ago

Benefits

Work from home

Qualifications

SVQ
Driving Licence
Customer service
Driving
Communication skills

Full job description

Vacancy Information

Hourly rate of pay: £16.70 - £17.84

Temporary for 16 months.
Days and Hours of Work:
Monday - Friday, 09:00-17:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.

East Lothian Council is seeking a committed and customer focused Rent Adviser to support the delivery of an effective Rent Advice service concentrating on Homeless and Temporary Accommodation.

You will play a key role in collecting rent, reducing arrears, and providing high quality advice and support to customers who may be experiencing homelessness, financial hardship, or complex personal circumstances. The role requires proactive account management, early intervention, personal contact, and close working with colleagues and partner agencies to support sustainable outcomes.

Key Responsibilities

Contribute to the delivery of team objectives, plans, and performance targets
Collect rent income and reduce arrears through early intervention and appropriate recovery action
Identify customers experiencing difficulty paying rent and support affordable, sustainable repayment arrangements
Monitor and review rent accounts for homeless households, including those in temporary accommodation
Engage with customers through personal contact, telephone and written communication
Negotiate repayment plans and clearly explain the consequences of non payment
Provide advice and referrals on welfare benefits and income maximisation, including Universal Credit and the Scottish Welfare Fund
Deal with complex and sensitive customer enquiries, including vulnerability and challenging behaviour
Handle complaints and disputes in line with Council policy, escalating where appropriate
Maintain accurate records and use a range of systems and databases to investigate and resolve complex enquiries
Process refunds, transfers, and support the preparation of bad debt information
Mentor less experienced staff and contribute to continuous service improvement

About You

You will have experience in rent collection, homelessness services, housing, or debt advice, with a good understanding of welfare benefits and relevant legislation. You will be confident working with vulnerable customers, managing challenging situations, and achieving performance targets. Strong communication, organisational, and customer service skills are essential, along with the ability to work independently and professionally.

Home / Hybrid Working Consideration
Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview.

Please Note:
All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

Job Details

As part of Team deliver an efficient and effective Rent Advice Section service to all Council tenants in East Lothian and commit to achieving the lowest level of current and former tenant rent arrears by minimising arrears and maximising income to ensure the Council has the finances to deliver quality Housing services by ensuring customers are fully supported throughout the process and in compliance with the rent recovery process.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
NC/SVQ Level 2/Higher or equivalent level of knowledge and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
As the duties of this role require you to effectively travel to successfully undertake the full remit of the role, you must hold a current driving licence and have access to a vehicle.*
(*Where a disability precludes you from obtaining a driving licence, ELC will take into account its responsibility to make reasonable adjustments to allow for your disability.)

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note:
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on [email protected]

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Apply Now

Refine Your Search

& personal jobs in gullane, eln

Rent Adviser (Homelessness)

Rent Adviser

BTS Project Co-ordinator

Pupil Support Assistant Level 2

Maintenance Technician

Guardianship Manager

Suicide Prevention Officer

Paralegal

Transport Manager

Criminal Investigator

Earth Fellow: salmon, sea and society

Funeral Service Crew

General Assistant

Digital Forensics, Comms Data & CCTV Manager

Level 2 Outdoor Group Instructor

Branch Assistant (Part Time)

Community Shop Manager

General Manager - 1AA Rosette, Bar, Restaurant with Rooms

Commis Chef

Beauty Therapist

I want to receive the latest job alerts for & personal in gullane, eln

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