Contact centre team leader Work, Jobs in Hackbridge, Gtl (with Salaries)

Detention Custody Officer
Serco Plc —Gatwick Airport
- £29,563 - £32,653 a year
- 12 hour shift
- No experience needed
- Free parking
- Paid training
Calling and Compliance Manager
One Sixty Fundraising —East London
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Organisational skills
- Store discount
- Employee discount
Quick apply
10d
Team Leader
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
12d
MLA Team Leader
The Royal Marsden NHS Foundation Trust —Sutton
- £33,262 - £36,027 a year
- Full-time
- Management
- Recruiting
- Training & development
- Annual leave
10d
Contact Centre Agent
Stellantis Financial Services —Redhill
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Work from home
Quick apply
3d
Data Administration Officer
Support When It Matters —Hackney
- £25,000 a year
- Weekend availability
- Inventory control
- Microsoft Office
- Administrative experience
Quick apply
Contact Centre Advisor x2 – L&Q Energy
L&Q —London
- £24,545 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
5d
E-Commerce Customer Service Advisor - Office Based(Full-time)
Trimming Shop —Waltham Cross
- From £12.71 an hour
- Full-time
- Microsoft Word
- Google Suite
- Computer literacy
- Free parking
- Employee discount
Quick apply
Contact Centre Team Leader
Premium Credit Limited —London
- Monday to Friday
- Hybrid work
- Travel
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
Office Coordinator
Nuffield Health —Epsom
- Part-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Employee discount
- Gym membership
4d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
4d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Diary Manager/Executive Assistant
Home Office —Croydon
- £34,415 - £38,991 a year
- Full-time
- Administrative experience
- Presentation skills
- Continuous improvement
- Annual leave
Recruitment Officer in the Corporate Services Team
Ministry of Justice —London
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Assessment Day (Entry-level)
Hachette —London
- Hybrid work
- Annual leave
- Employee discount
8d
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee discount
Delegate Sales Executive
IQPC —London
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Work from home
- Life insurance
Quick apply
4d
Assessment Day (Entry-level)
Hachette UK —London
- £28,250 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
8d
Applications Team Leader
PDL Finance Ltd —Loughton
- Full-time
- Customer service
- Computer skills
- In-person
- Annual leave
- Referral programme
Quick apply
5d
Phlebotomist (Bank Hours), Phlebotomy Department
Health Services Laboratories (HSL) —London
- Up to £14.80 an hour
- Weekend availability
4d

I want to receive the latest job alerts for contact centre team leader in hackbridge, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Detention Custody Officer

Serco Plc -
Gatwick Airport

Apply Now

Job details

Full-time
£29,563 - £32,653 a year

Benefits

Free parking
Paid training
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

No experience needed
Security

Full job description

Detention Custody Officer (DCO)

Location: Gatwick Immigration Removal Centre (RH6)

Schedule: Full-time, permanent, variety of shift patterns

Salary: £29,563, rising to £32,653 after 6 months

This isn’t just security work.

It’s people work.

You’ll support individuals during some of the most difficult moments of their lives — staying calm, showing respect, and making a real difference every day.

Why this role matters

You create a safe, secure environment
You treat everyone with dignity and respect
You support people who may be scared, frustrated or vulnerable
You rely on communication and empathy — not just authority

What you’ll actually do

Maintain safety and security across the centre
Build professional, respectful relationships
De-escalate challenging situations calmly
Support people from diverse cultures and backgrounds
Stay alert, hands-on, and ready for anything

You’re made for this if you are…

Calm under pressure
Able to listen without judgement
Confident handling difficult situations
Respectful of every background and culture
Motivated to help people through tough moments

No experience? No problem. If this sounds like you - you’re made for this.

What shifts look like

40 hours per week (average)
Day + night shifts (6–12 hours)
Fair, structured rota
Paid breaks on night shifts

Location note: Limited public transport

Ideally live within 30 miles
Free minibus from Gatwick Airport (Atlantic House)

What you’ll get

Training and development:

7 week fully paid training programme
Learn conflict resolution, communication, cultural awareness
Clear pathways into leadership & specialist roles

Benefits:

224 hours annual leave (incl. bank holidays)
Pension (matched up to 6%)
Free on-site parking
Subsidised meals + 1 free meal per day
Full uniform provided
Employee discounts + Blue Light Card

Application process

Online application
1-hour virtual interview (Teams)
Assessment day (group tasks, fitness test, site tour)
7-week training (full attendance required)

Eligibility and checks (important)

Must already have the right to work in the UK (no visa sponsorship)
Typically requires:
Indefinite leave to remain
3+ years living in the UK
Security clearance required:
Home Office CTC
Enhanced DBS (adult and child barring)
5 years checkable history

Start a career where your work truly matters.

Apply now.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&[email protected].

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&[email protected] to discuss.

Work Location: In person

Apply Now

Refine Your Search

contact centre team leader jobs in hackbridge, gtl

Detention Custody Officer

Calling and Compliance Manager

Team Leader

MLA Team Leader

Contact Centre Agent

Data Administration Officer

Contact Centre Advisor x2 – L&Q Energy

E-Commerce Customer Service Advisor - Office Based(Full-time)

Contact Centre Team Leader

Office Coordinator

Customer Experience Manager

Client Services Co-Ordinator Accounts

Diary Manager/Executive Assistant

Recruitment Officer in the Corporate Services Team

Assessment Day (Entry-level)

Customer Assistance Coordinator - Home Assistance 6 month FTC

Delegate Sales Executive

Assessment Day (Entry-level)

Applications Team Leader

Phlebotomist (Bank Hours), Phlebotomy Department

I want to receive the latest job alerts for contact centre team leader in hackbridge, gtl

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected