Director of customer success Work, Jobs in Hackbridge, Gtl (with Salaries)

Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
11d
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Nespresso Corporate & Internal Communication Manager UK&I
Nespresso —Crawley
- £62,000 - £68,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
8d
Part-time Customer Fulfilment Manager, 25 hours per week, up to £44k FTE, Hybrid & East London
Ten2Two —London
- £39,000 - £44,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- In-person
- Communication skills
Quick apply
10d
Sales and Events Manager
Maple Leaf Golf - Horton Park —Epsom
- £33,000 - £35,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
8d
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Senior Marketing Manager
Tropic Skincare —Croydon
- £65,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Director of Enablement & Performance
Gravitee —London
- Hybrid work
- Training & development
- Communication skills
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —London
- Full-time
- Remote
- Bachelor's degree
- Training & development
- AI
- Annual leave
Quick apply
Manager, Client Events – Maternity Cover (12 months)
Dechert LLP —London
- CRM software
- Travel
- Mentoring
Associate Director, Delivery Lead - Content Innovation
Amazon.com —London
- Full-time
- Scripting
Senior Manager, Talent Acquisition (12 Month FTC)
Zappi —London
- £70,000 - £75,000 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick apply
12d
Interim Chief Information Officer - 6 Month FTC
SmartestEnergy —London
- Hybrid work
- Travel
- AI
- Analytics
Quick apply
Team Lead, Customer Success - EMEA South
CoachHub —London
- Full-time
- Remote
- English
- Organisational skills
- Training & development
Head of Business
Riverside Consultancy —Epsom
- £80,000 - £120,000 a year
- Full-time
- Leadership
Quick apply
5d
Head of People Partnering (12 Month FTC)
So Energy —London
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Employee assistance programme
- Employee discount
Quick apply
Senior Programme Manager - MBA Suite
Imperial College London —South Kensington
- £59,808 - £71,793 a year
- Weekend availability
- Customer service
- Master's degree
- Analysis skills
- Annual leave
Customer Service Manager
SAFEGUARD PEST CONTROL —Westerham and Crockham Hill
- £40,000 a year
- Overtime
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
5d
Commercial Innovation & Transformation Lead
Acosta —London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme

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Head of Business

Sandown Mercedes-Benz of Epsom -
Epsom

Quick apply

Job details

Permanent | Full-time
Up to £120,000 a year
11 days ago

Benefits

Store discount
Health & wellbeing programme
Company car
Cycle to work scheme
Company pension
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Operations management
Senior management experience
Sales management
Customer service
Cost control
Performance management
Retail team management
Continuous improvement
Employee engagement
Retail management
Team motivation leadership
Communication skills

Full job description

Overview

Mercedes-Benz of Epsom are looking for an experienced and inspiring Head of Business to lead our Epsom showroom. Reporting directly to the Group Operations Director, you will have overall responsibility for the performance and efficient operation of the site. Through strong leadership, you will motivate, develop and coordinate the management team, ensuring all departments work collaboratively to achieve exceptional results. Leading the Sales, Service and Parts functions, you will be accountable for delivering the Sandown experience, maximising commercial opportunities, and driving sustainable profitability while maintaining the highest standards of customer satisfaction.

Key responsibilities include:

Providing visible, inspiring leadership across the dealership.
Managing and developing all departmental leaders to deliver outstanding performance.
Driving sales, after sales and profitability objectives in line with business plans.
Ensuring an exceptional customer experience at every stage of the customer journey.
Maintaining full compliance with Mercedes-Benz franchise standards, policies and processes.
Identifying opportunities for continuous improvement across the site.
Creating a high-performance culture focused on employee engagement, customer excellence and operational effectiveness.

This is a rewarding opportunity for a commercially astute automotive leader to play a key role within the Sandown Group, leading a prestigious Mercedes-Benz site and contributing to the ongoing success of our growing business.

Key Skills/Attributes Required

People management, specifically in terms of achieving high performance through teams. Leadership style should be highly visible and hands on.
Motor industry experience, along with experience in a senior position with established track record in profit delivery, cost control, stock and people management.
Experience of managing Sales and After Sales functions.
Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of yourself and others. Desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand.

The successful candidate will have significant relevant retail motor experience and be able to demonstrate a track record of success in a challenging and fast paced automotive environment. Candidates will need to have outstanding drive, ambition, enthusiasm and excellent communication skills. Applicants will preferably be educated to degree level or equivalent or hold a Management Qualification with a main manufacturer. A full Driving Licence is essential as travel between sites will be required.

Hours of Work: 08:00 - 18:00 Monday to Friday with 1 hour unpaid break.

Total 45 Hours per week.

Pay: Up to £120,000.00 per year

Benefits:

Company car
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
Sick pay
Store discount

Application question(s):

Do you have a degree, or equivalent manufacturers qualification?

Experience:

Senior Automotive Aftersales or Senior Sales Manager : 2 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Location:

Epsom KT17 1JG (preferred)

Work Location: In person

Quick apply

Refine Your Search

director of customer success jobs in hackbridge, gtl

Head of Business

Residence Life Coordinator, First Year Focus - NYU London

Nespresso Corporate & Internal Communication Manager UK&I

Part-time Customer Fulfilment Manager, 25 hours per week, up to £44k FTE, Hybrid & East London

Sales and Events Manager

Partner Success Manager, UK

Global Managing Director - Consumer

Senior Marketing Manager

Director of Enablement & Performance

Senior Director Brand and Content - 100% Remote - Europe

Manager, Client Events – Maternity Cover (12 months)

Associate Director, Delivery Lead - Content Innovation

Senior Manager, Talent Acquisition (12 Month FTC)

Interim Chief Information Officer - 6 Month FTC

Team Lead, Customer Success - EMEA South

Head of Business

Head of People Partnering (12 Month FTC)

Senior Programme Manager - MBA Suite

Customer Service Manager

Commercial Innovation & Transformation Lead

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