Release manager Work, Jobs in Hackbridge, Gtl (with Salaries)

Resident Manager (Leatherhead)
Get Living —Leatherhead
- Continuous improvement
- Front desk
- Communication skills
9d
Property Manager
Martin and Co —Redhill
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- Team management
- Data entry
Quick apply
Senior Delivery Manager I
Sage —London
- £67,000 - £78,000 a year
- Hybrid work
- PMP
- Continuous improvement
- In-person
- Annual leave
7d
Planning Officer
Elmbridge Borough Council —Esher
- £34,212 - £49,775 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Delivery Manager -UK - Permanent
Satalia —London
- Remote
- PMP
- Continuous improvement
- AI
- Flexible schedule
9d
Spray Painter
Painted LTD - Professional Spray Painting —Croydon
- Full-time
- Maintenance
- Continuous improvement
- Quality control
- Free parking
- Employee discount
Quick apply
Sr. Sales Associate
Coach —London
- £31,200 - £33,000 a year
- Weekend availability
- Management
- Customer service
- Computer literacy
- Employee discount
9d
Release and Environment Manager
Arbuthnot Latham —London
- Communication skills
Technology Delivery Manager
Pad Financial —London
- £70,000 - £74,000 a year
- Full-time
- PMP
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
2d
Agile Delivery Senior Manager
Boston Consulting Group —London
- Full-time
- PMP
- Continuous improvement
- Agile
ER Coordinator
Superdrug —Croydon
- Part-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Store discount
- Employee discount
11d
Business Change Manager
G MASS —London
- Hybrid work
- Communication skills
Quick apply
Senior Producer & Content Manager
Sadler's Wells Trust —London
- £46,019.59 a year
- Call to connect
- Team management
- In-person
- Communication skills
- Employee assistance programme
9d
CEO Office Business Manager & Strategic Projects Lead
Uxbridge College —Uxbridge
- £51,623 - £53,968 a year
- Full-time
- Research
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
1d
Senior Project Manager
PepsiCo —London
- Management
Release Train Manager, Economic Crime
National Westminster Bank PLC —London
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Leadership
- Banking
- Annual leave
19h
Defect & Legacy Aftercare Manager
Sisk —London
- Full-time
- Databases
- Project management
- Team management
- Annual leave
Member Services Manager
BAAF —London
- £30,600 a year
- Organisational skills
Quality Lab Manager
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Technical Lead Manager
ELMOgroup —London
- £85,000 - £90,000 a year
- Hybrid work
- Team management
- AI
- Leadership
- Employee assistance programme
- Employee discount

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Resident Manager (Leatherhead)

Get Living -
Leatherhead

Apply Now

Job details

9 days ago

Qualifications

Pricing
Client engagement
Yardi
Complaint handling
Tenant engagement
Zendesk
Continuous improvement
Client services
Property maintenance inspection
Front desk
Residential lettings
Customer interaction
HubSpot
Communication skills

Full job description

Overall Purpose

Responsible for delivering the Get Living promise by driving an excellent resident living experience that is positive and effortless. Working with the team the Resident Manager ensures neighbourhoods are optimally occupied and properties are prepared to a high standard for viewing.

Key Responsibilities & Accountabilities

Conduct viewings booked in by the Customer Hub/Site Team on request and follow through to reservation to ensure optimal occupancy.
Meet set budgeted targets for occupancy, pricing, revenue and Net Promoter Scores.
Communicate confidently with prospective tenants, current residents, all visitors, colleagues, couriers and contractors.
Ensure current and prospective residents enjoy an exemplary experience from first enquiry to move-in and on to an enduring and sustained residency experience thereafter.
Passion for helping build a connected and supportive community where residents feel engaged and valued.
Look for ways to do things better, change and explore opportunities to raise expectations and standards.
Drive customer/resident satisfaction across all platforms (Zendesk/Google/Homeviews/Hubspot).

Undertake inspections of both occupied and vacant properties to ensure apartments are maintained at the required standard, reporting breaches or maintenance issues. Complete Inventory check in and check out reports on homes using Inventory Base.
Manage the Move out process including deposit release via the TDS Custodial scheme
Accurately report and record all activity in line with Get Living controls, processes and policies.
Ensure 100% accuracy of data recording in Yardi.
Proactive and enthusiastic approach to supporting the delivery of events and initiatives, such as wellness initiatives and workshops.
Support the ongoing function of the office and availability to residents by manning phones, lobby spaces, parcels and adopting different Resident Manager roles if required due to holiday cover.
Manage Utility Bills for void units and updating utility companies with incoming and outgoing tenancies.

Oversee Parcel/Postal delivery services and collection and ensure compliance with the process and usage.
Assist team members with ad hoc tasks where required.

Key Skills & Competencies

Proven track record of outstanding front-of-house customer service skills
Proven ability to handle residential complaints with professionalism and empathy to resolution
Strong problem-solving skills and experience supporting residents with a range of issues
Experience of viewings and leasing up essential
Excellent interpersonal skills with the confidence to engage with a variety of people at all levels, including prospective clients, residents, senior management, external providers
Adaptable and resilient, able to handle pressure and peak periods
Excellent attention to detail and organised approach to prioritising tasks
Excellent written and verbal communication skills
Self-motivated / proactive

Get Living Values

All colleagues are expected to demonstrate our Company values through their behaviours and interactions with residents, colleagues and partners:

Integrity

Act with honesty and accountability

Respect

Value one another, our customers and environment, building trust and stronger relationships

Togetherness

Achieve success as a collective team

Excellence

Be inspired to deliver outstanding results and be accountable for achieving success

Innovation

Continually improve to achieve positive impact and outcomes

Get Living Commitment

Diversity & Inclusion

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Health and Safety

Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio.

We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce.

We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit.

ESG

Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals.

Apply Now

Refine Your Search

release manager jobs in hackbridge, gtl

Resident Manager (Leatherhead)

Property Manager

Senior Delivery Manager I

Planning Officer

Delivery Manager -UK - Permanent

Spray Painter

Sr. Sales Associate

Release and Environment Manager

Technology Delivery Manager

Agile Delivery Senior Manager

ER Coordinator

Business Change Manager

Senior Producer & Content Manager

CEO Office Business Manager & Strategic Projects Lead

Senior Project Manager

Release Train Manager, Economic Crime

Defect & Legacy Aftercare Manager

Member Services Manager

Quality Lab Manager

Technical Lead Manager

I want to receive the latest job alerts for release manager in hackbridge, gtl

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