client services manager Work, Jobs in hackney, gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Client Services Manager
Rapport —London
- £50,000 - £52,000 a year
- Full-time
- Data analysis skills
- Hotel
- Project management
- Employee assistance programme
Group Manager - Client Services - PS
Infosys —London
- Leadership
8d
Client Services Manager
The Pure Gold Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Customer service
- Annual leave
Quick apply
Client Services Manager
HeadFirst B.V. —London
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
4d
CLIENT MANAGER
Further Group —London
- Communication skills
Operations & Client Services Manager
N5 SECURITY LTD —Romford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Driving
- Organisational skills
Quick apply
10h
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Manager, Client Services
Pulse Power Holding GmbH —London
Quick apply
Client Services Manager
Impellam Group —London
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
4d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
10h
Senior Client Success Executive
PEI Group —London
- English
- Administrative experience
Client Manager UK VDR
Euronext —London
- Full-time
Client Services Manager
Standard Chartered —London
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Senior Manager Client Services
Alexander Mann Solutions —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Life insurance
Interim Customer Services Manager
ROYAL COLLEGE OF SURGEONS OF ENGLAND —London
- £41,655 - £51,122 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
8d
Learner Engagement Co-ordinator
The Skills Centre —London
- From £33,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
2d

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client services manager jobs near hackney, gtl

Client Engagement Manager

Monotype
London

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Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client services manager jobs in hackney, gtl

Client Engagement Manager

Client Services Manager

Client Services Manager

Group Manager - Client Services - PS

Client Services Manager

Client Services Manager

CLIENT MANAGER

Operations & Client Services Manager

Head of CS - Under 18s Services

Manager, Client Services

Client Services Manager

Junior Account Manager (Customer Support)

Corporate Guest Services Manager

Senior Client Success Executive

Client Manager UK VDR

Client Services Manager

Customer Success Manager (CSM)

Senior Manager Client Services

Interim Customer Services Manager

Learner Engagement Co-ordinator

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