patient coordinator Work, Jobs in hackney, gtl (with Salaries)

Patient Support Coordinator (m/f/d)
enua Pharma GmbH —London
- From £28,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
10d
PRIVATE GP PERSONAL ASSISTANT AND PATIENT CARE COORDINATOR
The Staight Practice —London
- £24,420.00 - £37,871.41 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
11h
Patient Plus coordinator
Cleveland Clinic London —London
- Full-time
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Patient Care Coordinator
Seen Fertility —Shoreditch
- £30,000 - £35,000 a year
- Hybrid work
- Patient care
- Communication skills
- Work from home
Quick apply
Patient Experience Coordinator(PEC), Al-Faperio
AL-Faperio Clinic —Buckhurst Hill
- £27,000 - £31,000 a year
- Full-time
- Administrative experience
- Presentation skills
- Patient care
Quick apply
10d
Rehabilitation Coordinator
Homerton Healthcare NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Nursing home
- Rehabilitation centre
- Leadership
3d
Release and Transfer Coordinator
PPG Health In Justice —London
- Up to £33,000 a year
- Monday to Friday
- Free parking
- Employee discount
Patient Coordinator/ Doctors PA / Front of House
Elite Aesthetics —Greenhithe
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
- Life insurance
Quick apply
Clinic Coordinator & Front of House
AEOM Health Limited —London
- £28,000 - £45,000 a year
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
4h
Patient Coordinator
PortmanDentex —London
- £34,000 - £36,500 a year
- Full-time
- Sales
- Patient care
- Communication skills
- Employee assistance programme
Quick apply
4d
Training and Implementation Coordinator
Dental Beauty Partners —London
- From £45,000 a year
- Travel
- Communication skills
- Annual leave
Quick apply
Exams Coordinator
Royal College of Physicians —London
- £30,962 a year
- Full-time
- Customer service
- Data entry
- Communication skills
16h
Network Navigator (Discharge Hub)
North London NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Communication skills
6d
Clinical Support Specialist - Homeless Care Coordinator
Royal Free London NHS Foundation Trust —London
- £45,953 - £54,254 a year
- Full-time
6d
Treatment Coordinator / Clinic Operations Coordinator
The Knightsbridge Clinic (Dental Practice) —London
- From £32,700 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Patient Pathway Coordinator
London North West University Healthcare NHS Trust —London
- £33,262 - £36,027 a year
- Full-time
- Hospice
1d
Activities and Well-Being Coordinator
London Care Limited —Wembley
- £27,651 a year
- Microsoft Office
- Communication skills
Senior Patient Access Co-ordinator
The London Clinic —London
- £33,000 - £35,000 a year
- Weekend availability
- Hospitality
- Customer service
- Mentoring
- Employee discount
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
4d
Dental Receptionist - Clapton Pond Dental, Clapton, Hackney, East London
New River Dental —Hackney
- From £12.21 an hour
- Part-time
- Microsoft Outlook
- English
- Administrative experience
- Employee discount
Quick apply
7h

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Patient Support Coordinator (m/f/d)

enua Pharma GmbH
London

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
10 days ago

Qualifications

Customer service
English
Communication skills

Full job description

About us

We are a fast-growing European healthcare company operating at the intersection of medical cannabis, digital health, and regulated healthcare services. With a strong, profitable core business in Europe, centralized group functions (including procurement, finance, supply chain, and quality/regulatory), and a proven operational backbone, we are now building a scalable UK-based clinic and technology platform.

Our ambition is to redefine patient access, experience, and outcomes by tightly integrating technology, clinical workflows, and data-driven growth.

Tasks

The Role

As Patient Support Coordinator, you are the first point of contact for our patients. You ensure clear communication, fast resolution of medication- and prescription-related queries, and a consistently high-quality patient experience across phone, email, and digital channels.

This is a hands-on operations role in a regulated healthcare environment. You will work closely with our pharmacy, clinical, and supply chain teams to keep the patient journey smooth, compliant, and well-documented.

What you will be doing

Patient communication: be the first responder for patient questions about prescriptions, medication availability, deliveries, and onboarding
Issue resolution: work closely with pharmacy and clinical teams to resolve medication-related issues and keep patients informed throughout
Coordination: act as the link between patients, pharmacy, prescribers, and our 3PL partner, ensuring accurate information is shared at every step
Patient guidance: explain treatment processes, next steps, and basic medication information clearly and compassionately
Documentation: record and track patient interactions accurately, in line with healthcare regulations and our internal SOPs
Escalation: identify complex clinical or regulatory issues and escalate promptly to clinical or governance leads
Safeguarding: recognise and escalate safeguarding concerns in line with our safeguarding policy, including indicators of patient vulnerability, abuse, or neglect
Controlled drug awareness: handle information about Schedule 2 CBMP prescriptions accurately and in accordance with the clinic’s controlled drug governance policies
Continuous improvement: feed insights from patient conversations back into the team to improve our processes, tooling, and FAQs

Requirements

What we are looking for

Required

2+ years of customer service or patient support experience
Excellent written and verbal communication in English; calm, empathetic, and professional under pressure
Strong attention to detail and a methodical approach to documentation and case tracking
High level of digital fluency — comfortable working across CRM, ticketing, telephony, and patient management systems
Comfortable working in a regulated environment and following SOPs precisely
Enhanced DBS check (to be completed prior to commencement of work, required under )
Complete mandatory training including safeguarding awareness and information governance modules, before commencing duties
Report all incidents and significant events through our incident reporting process
Comply with all patient confidentiality obligations and information governance requirements as set out in our information governance and confidentiality policies at all times, including after leaving the role
Permanent, full-time contract

Preferred

Experience in a healthcare, pharmacy, or telemedicine setting
Familiarity with controlled drug or pharmacy supply processes
Experience in early-stage or fast-scaling environments

Benefits

What we offer

£28,000 base salary
Hybrid working model with a collaborative, hands-on team
Real ownership and a clear path to grow as the UK business scales
The chance to be part of building something new in one of the most dynamic sectors in UK healthcare

If this resonates, we'd love to hear from you.

Quick apply

Refine Your Search

patient coordinator jobs in hackney, gtl

Patient Support Coordinator (m/f/d)

PRIVATE GP PERSONAL ASSISTANT AND PATIENT CARE COORDINATOR

Patient Plus coordinator

Patient Care Coordinator

Patient Experience Coordinator(PEC), Al-Faperio

Rehabilitation Coordinator

Release and Transfer Coordinator

Patient Coordinator/ Doctors PA / Front of House

Clinic Coordinator & Front of House