senior technology analyst Work, Jobs in hackney, gtl (with Salaries)

ServiceNow Senior Functional Consultant
Computacenter —Hatfield
- Full-time
- Hybrid work
- Project management
- Agile
- IT
Senior Analyst - BCG Vantage, Technology and Digital Advantage and Principal Investors & Private Equity
Boston Consulting Group —London
- Full-time
- English
- Bachelor's degree
- Agile
Senior SEO Analyst
Vortex Global Services —London
Senior Business Analyst - Operations and Technology
Medefer —London
- £55,000 - £65,000 a year
- Part-time
- Remote
- Administrative experience
- Software development
- AI
- Annual leave
- Employee assistance programme
Quick apply
Senior Data Analyst - Payment Operations
Wise Australia Investments —London
- £60,000 - £85,000 a year
Senior Technology Intelligence Analyst
Outsmart Insight —London
- Doctoral degree
- Master's degree
- Bachelor's degree
Senior Analyst - BCG Vantage, Airline Network Strategy & Planning
Boston Consulting Group —London
- Full-time
- English
- Master's degree
- Bachelor's degree
Centre for Growth Qualitative Analyst Senior Manager (9-12 Month FTC)
Boston Consulting Group —London
- Full-time
- Microsoft Outlook
Senior Technology Risk Analyst
Pacific Life Re Services Limited —London
- Microsoft Office
- Analysis skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
2d
Senior Practice Technology Analyst
Ropes & Gray LLP —London
- Project management
- Bachelor's degree
- IT
Senior Product Analyst - Account Details
Wise Australia Investments —London
- £60,000 - £85,000 a year
- SQL
- Banking
- Python
Manager - BCG Vantage - Aerospace and Defense
Boston Consulting Group —London
- Full-time
- Data analysis skills
- English
- Bachelor's degree
Senior Product Manager - Cards Pay-in Orchestration
Wise Australia Investments —London
- £88,000 - £118,000 a year
Senior Technology Consultant
Elixirr —London
- Azure
- AWS
- Leadership
Head of Change Guild
AXA —London
- Agile
2d
Senior Analytics Manager - Payment Operations
Wise Australia Investments —London
- £105,000 - £150,000 a year
- Hybrid work
- Annual leave
Senior Analyst, Entity Outsourcing Operations
Mastercard —London
- Full-time
Senior BI Analyst
Financial Ombudsman Service —London
- £53,833 - £65,000 a year
- Full-time
- Hybrid work
- SQL
- Project management
- Software development
- Flexible schedule
7d
Technology Advisory Senior Manager
G MASS —London
- Management
- Financial services
- Communication skills
Quick apply
9d
Senior Data Analyst
Consilio LLC —London
- Full-time
- Remote
- Google Suite
- Microsoft Excel
- Communication skills
6d

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ServiceNow Senior Functional Consultant

Computacenter -
Hatfield

Apply Now

Job details

Permanent | Full-time

Qualifications

Waterfall
Incident management
Business analysis
Configuration management
Project management
ITIL
Scrum
ServiceNow
Agile
IT
Problem management
SDLC

Full job description

Location: UK - Hatfield | Job-ID: 217237 | Contract type: Standard | Business Unit: ServiceNow

Life on the team

We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own!

You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes.

What you’ll do

Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house technical teams as well as external suppliers to deliver them.
Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset.
Lead workshops to ensure full alignment of requirements and solution across technical and business teams.
Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position.
Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring that the solutions have been thoroughly tested and meet the specified functional requirements.
Working in geographically spread Agile teams– writing user stories, performing show & tells, functional testing and creating documentation as needed for projects undertaken.
Produce project plans, highlight reports, exceptions reports and risk & issue logs when required.

What you’ll need

7 years + working in similar Business Analyst / Project management role and at least last 3 years within IT Service Management
Experience being the lead business analyst and project manager for an application development project, delivered to (or within) a medium to large size company.
Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company.
Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow
Administration experience of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL
Experience working within a hybrid Agile/Scrum / Waterfall framework
Experience in the Systems Development Life Cycle processing including requirements analysis and systems design.
Be able to write high quality requirements documents, test plans, project plans, user guides, highlight reports and release notes.
Be able to lead technical teams, at a detailed level, on the functionality that needs to be developed and any changes / corrections that need to be made during the development lifecycle.
Be able to carry out hands on application functionality testing, prior to handing over for user acceptance.
Be able to design business processes, perform requirements analysis and run requirements workshops.
Be an excellent communicator, able to drive and influence others across the internal organisation
Be able to take ownership of both technical and business issues and drive to resolution.

Additional information

Country: UK

Location: Hatfield (Hybrid-working)

Hours: Full-time

Role Type: Permanent

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

senior technology analyst jobs in hackney, gtl

ServiceNow Senior Functional Consultant

Senior Analyst - BCG Vantage, Technology and Digital Advantage and Principal Investors & Private Equity

Senior SEO Analyst

Senior Business Analyst - Operations and Technology

Senior Data Analyst - Payment Operations

Senior Technology Intelligence Analyst

Senior Analyst - BCG Vantage, Airline Network Strategy & Planning

Centre for Growth Qualitative Analyst Senior Manager (9-12 Month FTC)

Senior Technology Risk Analyst

Senior Practice Technology Analyst

Senior Product Analyst - Account Details

Manager - BCG Vantage - Aerospace and Defense

Senior Product Manager - Cards Pay-in Orchestration

Senior Technology Consultant

Head of Change Guild

Senior Analytics Manager - Payment Operations

Senior Analyst, Entity Outsourcing Operations

Senior BI Analyst

Technology Advisory Senior Manager

Senior Data Analyst

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